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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 49,723
    Foxclon
    03-04-2011, 11:18 AM Go to last post

  1. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 304
    NOC_NA
    02-16-2023, 05:58 AM Go to last post

  2. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

    Started by NOC_EU‎, 09-16-2022 12:38 AM
    • Replies: 0
    • Views: 306
    NOC_EU
    09-16-2022, 12:38 AM Go to last post

  3. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-13-2022 12:58 PM
    • Replies: 0
    • Views: 223
    NOC_NA
    09-13-2022, 12:58 PM Go to last post

  4. Important Notice for Square Enix Account Users

    In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

    Started by NOC_NA‎, 07-16-2022 07:00 AM
    • Replies: 0
    • Views: 324
    NOC_NA
    07-16-2022, 07:00 AM Go to last post

  5. [EU] Square Enix Support Centre – June Bank Holidays closure 2022

    Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

    Started by NOC_EU‎, 06-02-2022 12:38 AM
    • Replies: 0
    • Views: 313
    NOC_EU
    06-02-2022, 12:38 AM Go to last post

  6. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:44 AM
    • Replies: 0
    • Views: 682
    NOC_EU
    12-18-2021, 06:44 AM Go to last post

  7. Notice about Software Tokens/Authentication Apps (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:17 PM
    • Replies: 0
    • Views: 588
    NOC_NA
    09-22-2021, 12:17 PM Go to last post

  8. Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 3
    • Views: 3,203
    NOC_EU
    03-11-2021, 05:17 AM Go to last post

  9. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:30 PM
    • Replies: 0
    • Views: 1,601
    NOC_NA
    10-21-2020, 12:30 PM Go to last post

  10. COVID-19 Update: Temporary Closure of Customer Support (Mar. 20)

    We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

    Started by NOC_NA‎, 03-21-2020 01:23 AM
    • Replies: 4
    • Views: 3,174
    NOC_NA
    09-10-2020, 10:37 AM Go to last post

  11. Important Information about Account Access Recovery

    If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

    Started by NOC_EU‎, 05-08-2020 05:48 AM
    • Replies: 0
    • Views: 2,715
    NOC_EU
    05-08-2020, 05:48 AM Go to last post

  12. Square Enix European Support Centre – COVID-19 Update (Mar. 23)

    Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

    Started by NOC_EU‎, 03-23-2020 10:25 PM
    • Replies: 1
    • Views: 2,682
    NOC_EU
    03-26-2020, 12:28 PM Go to last post

  13. Regarding the End of Windows(R) 7 Support

    Square Enix support for the Windows(R) 7 of FINAL FANTASY XI will end on January 14, 2020. Microsoft will no longer provide security updates or...

    Started by NOC_NA‎, 11-01-2019 02:22 PM
    • Replies: 1
    • Views: 3,724
    NOC_NA
    01-14-2020, 05:24 PM Go to last post

  14. Announcing the Termination of Certain PlayOnline Services

    The following POL functions and services will end on Thursday, December 26, 2019. * PlayOnline Mail Address Access * Sending and receiving of...

    Started by NOC_NA‎, 11-01-2019 05:42 PM
    • Replies: 1
    • Views: 3,806
    NOC_NA
    12-26-2019, 06:05 PM Go to last post

  15. Regarding Duration of the World Transfer Service Discount

    Thank you for your continued support of FINAL FANTASY XI. We have identified a discrepancy between the announced end times and the actual duration...

    Started by NOC_NA‎, 12-10-2019 05:40 PM
    • Replies: 0
    • Views: 3,194
    NOC_NA
    12-10-2019, 05:40 PM Go to last post

  16. Important Notice to All Software Token Users (Sep. 18)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 09-18-2019 08:30 PM
    • Replies: 0
    • Views: 3,853
    NOC_NA
    09-18-2019, 08:30 PM Go to last post

  17. Android Version Software Token Updated – Version 1.6.3 (Jul. 25)

    The Android version of the SQUARE ENIX Software Token has been updated to version 1.6.3, which is compatible with the upcoming release of the Android...

    Started by NOC_NA‎, 07-25-2019 05:55 PM
    • Replies: 0
    • Views: 3,957
    NOC_NA
    07-25-2019, 05:55 PM Go to last post

  18. [Important] Updates Regarding Sales of the Square Enix Security Token

    Starting July 2, 2019, the Square Enix Security Token will no longer be sold on the Square Enix Account Management System. Instead, the security...

    Started by NOC_NA‎, 06-19-2019 06:10 AM
    • Replies: 0
    • Views: 5,067
    NOC_NA
    06-19-2019, 06:10 AM Go to last post

  19. Updates Regarding Sales of the Square Enix Security Token

    Starting July 2, 2019, the Square Enix Security Token will no longer be sold on the Square Enix Account Management System. Instead, the security...

    Started by NOC_NA‎, 06-19-2019 06:05 AM
    • Replies: 0
    • Views: 5,021
    NOC_NA
    06-19-2019, 06:05 AM Go to last post

  20. [EU] Important Notice to All Software Token Users (Sep. 18)

    If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

    Started by NOC_EU‎, 09-18-2018 06:55 PM
    • Replies: 0
    • Views: 5,611
    NOC_EU
    09-18-2018, 06:55 PM Go to last post
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