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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 50,210
    03-04-2011, 11:18 AM Go to last post
  1. Notice about Software Tokens/Authentication Apps (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:50 PM
    • Replies: 0
    • Views: 170
    09-19-2023, 12:50 PM Go to last post
  2. FINAL FANTASY XI Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XI for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:50 AM
    • Replies: 0
    • Views: 235
    08-30-2023, 07:50 AM Go to last post
  3. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:45 AM
    • Replies: 0
    • Views: 189
    08-25-2023, 04:45 AM Go to last post
  4. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:17 PM
    • Replies: 0
    • Views: 286
    08-22-2023, 05:17 PM Go to last post
  5. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:38 PM
    • Replies: 0
    • Views: 511
    04-26-2023, 09:38 PM Go to last post
  6. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:25 PM
    • Replies: 0
    • Views: 429
    04-04-2023, 11:25 PM Go to last post
  7. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 693
    02-16-2023, 05:58 AM Go to last post
  8. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

    Started by NOC_EU‎, 09-16-2022 12:38 AM
    • Replies: 0
    • Views: 625
    09-16-2022, 12:38 AM Go to last post
  9. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-13-2022 12:58 PM
    • Replies: 0
    • Views: 518
    09-13-2022, 12:58 PM Go to last post
  10. Important Notice for Square Enix Account Users

    In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

    Started by NOC_NA‎, 07-16-2022 07:00 AM
    • Replies: 0
    • Views: 611
    07-16-2022, 07:00 AM Go to last post
  11. [EU] Square Enix Support Centre – June Bank Holidays closure 2022

    Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

    Started by NOC_EU‎, 06-02-2022 12:38 AM
    • Replies: 0
    • Views: 696
    06-02-2022, 12:38 AM Go to last post
  12. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:44 AM
    • Replies: 0
    • Views: 1,078
    12-18-2021, 06:44 AM Go to last post
  13. Notice about Software Tokens/Authentication Apps (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:17 PM
    • Replies: 0
    • Views: 978
    09-22-2021, 12:17 PM Go to last post
  14. Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 3
    • Views: 3,793
    03-11-2021, 05:17 AM Go to last post
  15. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:30 PM
    • Replies: 0
    • Views: 2,105
    10-21-2020, 12:30 PM Go to last post
  16. COVID-19 Update: Temporary Closure of Customer Support (Mar. 20)

    We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

    Started by NOC_NA‎, 03-21-2020 01:23 AM
    • Replies: 4
    • Views: 3,722
    09-10-2020, 10:37 AM Go to last post
  17. Important Information about Account Access Recovery

    If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

    Started by NOC_EU‎, 05-08-2020 05:48 AM
    • Replies: 0
    • Views: 3,025
    05-08-2020, 05:48 AM Go to last post
  18. Square Enix European Support Centre – COVID-19 Update (Mar. 23)

    Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

    Started by NOC_EU‎, 03-23-2020 10:25 PM
    • Replies: 1
    • Views: 3,046
    03-26-2020, 12:28 PM Go to last post
  19. Regarding the End of Windows(R) 7 Support

    Square Enix support for the Windows(R) 7 of FINAL FANTASY XI will end on January 14, 2020. Microsoft will no longer provide security updates or...

    Started by NOC_NA‎, 11-01-2019 02:22 PM
    • Replies: 1
    • Views: 4,171
    01-14-2020, 05:24 PM Go to last post
  20. Announcing the Termination of Certain PlayOnline Services

    The following POL functions and services will end on Thursday, December 26, 2019. * PlayOnline Mail Address Access * Sending and receiving of...

    Started by NOC_NA‎, 11-01-2019 05:42 PM
    • Replies: 1
    • Views: 4,166
    12-26-2019, 06:05 PM Go to last post

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