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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 51,818
    03-04-2011, 11:18 AM Go to last post
  1. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:57 AM
    • Replies: 2
    • Views: 600
    07-13-2024, 01:13 AM Go to last post
  2. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:08 AM
    • Replies: 1
    • Views: 257
    07-13-2024, 12:42 AM Go to last post
  3. [NA] Upcoming Changes to FINAL FANTASY XI Payments

    Thank you for your continued support of FINAL FANTASY XI. We have an announcement regarding upcoming changes related to FINAL FANTASY XI...

    Started by NOC_NA‎, 05-24-2024 04:36 PM
    • Replies: 0
    • Views: 311
    05-24-2024, 04:36 PM Go to last post
  4. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 07:19 PM
    • Replies: 0
    • Views: 296
    05-01-2024, 07:19 PM Go to last post
  5. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 06:04 AM
    • Replies: 0
    • Views: 484
    04-06-2024, 06:04 AM Go to last post
  6. Notice about Software Tokens/Authentication Apps (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:50 PM
    • Replies: 0
    • Views: 834
    09-19-2023, 12:50 PM Go to last post
  7. FINAL FANTASY XI Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XI for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:50 AM
    • Replies: 0
    • Views: 767
    08-30-2023, 07:50 AM Go to last post
  8. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:45 AM
    • Replies: 0
    • Views: 797
    08-25-2023, 04:45 AM Go to last post
  9. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:17 PM
    • Replies: 0
    • Views: 945
    08-22-2023, 05:17 PM Go to last post
  10. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:38 PM
    • Replies: 0
    • Views: 1,307
    04-26-2023, 09:38 PM Go to last post
  11. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:25 PM
    • Replies: 0
    • Views: 1,057
    04-04-2023, 11:25 PM Go to last post
  12. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 1,334
    02-16-2023, 05:58 AM Go to last post
  13. [EU] Square Enix Support Centre – 19th September 2022 Closure

    Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

    Started by NOC_EU‎, 09-16-2022 12:38 AM
    • Replies: 0
    • Views: 1,214
    09-16-2022, 12:38 AM Go to last post
  14. Notice about Software Tokens/Authentication Apps (Sep. 12, 13)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-13-2022 12:58 PM
    • Replies: 0
    • Views: 1,080
    09-13-2022, 12:58 PM Go to last post
  15. Important Notice for Square Enix Account Users

    In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

    Started by NOC_NA‎, 07-16-2022 07:00 AM
    • Replies: 0
    • Views: 1,292
    07-16-2022, 07:00 AM Go to last post
  16. [EU] Square Enix Support Centre – June Bank Holidays closure 2022

    Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

    Started by NOC_EU‎, 06-02-2022 12:38 AM
    • Replies: 0
    • Views: 1,396
    06-02-2022, 12:38 AM Go to last post
  17. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:44 AM
    • Replies: 0
    • Views: 1,726
    12-18-2021, 06:44 AM Go to last post
  18. Notice about Software Tokens/Authentication Apps (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:17 PM
    • Replies: 0
    • Views: 1,576
    09-22-2021, 12:17 PM Go to last post
  19. Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 3
    • Views: 4,937
    03-11-2021, 05:17 AM Go to last post
  20. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:30 PM
    • Replies: 0
    • Views: 2,780
    10-21-2020, 12:30 PM Go to last post

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