Forum Top: Important Notices

In order to implement payment option improvements, we have extended the transfer cut-off date from the original deadline of August 31 to mid fall...

We have commenced the previously announced process of transferring PlayOnline IDs to Square Enix Accounts. We respectfully ask our customers to...

We have commenced the previously announced process of transferring PlayOnline IDs to Square Enix Accounts. We respectfully ask our customers to...

The FINAL FANTASY XI User Agreement and FINAL FANTASY XI Software License Agreement have been revised. Please be aware that the revised FINAL FANTASY...

In the interests of the continued improvements to our online security and general user friendliness throughout all of our online services, we are...

In order to better safeguard the account security of PlayOnline users and to provide a more streamlined account management experience, we will be...

At the following time, the GM petition service will be unavailable due to internal network maintenance. Please be advised that the European GMs will...

We previously announced plans to change customer PlayOnline (POL) accounts to Square Enix accounts starting at the end of July. Along with that...

As previously announced, World Merge was postponed due to the delay of the major update it was scheduled to coincide with. The timing for the major...

We are happy to announce that the Character Reactivation Service, temporarily suspended since March 7, 2011 15:00 (GMT) due to the World Merge, has...

As previously announced, World Merge was postponed due to the delay of the major update it was scheduled to coincide with. The timing for the major...

The following actions are now prohibited under the FINAL FANTASY XI Forum Guidelines: - Posting content that deviates from topics concerning FINAL...

The following actions are now prohibited under the FINAL FANTASY XI Forum Guidelines: - Posting content that deviates from topics concerning FINAL...

In observance of the Easter holidays, the European SQUARE ENIX Support Centre will be closed on the dates shown below. Apr. 22nd, 2010: Closed...

As previously announced, eligible customers using Debit Cards to pay their fees will be refunded the fees for the April billing cycle of FINAL...

Due to the temporary suspension of the FINAL FANTASY XI game service, customers with active, paying subscriptions as of March 2011 will not be...

As part of power conservation measures enacted following the Tohoku earthquake, our game servers were shut down on Mar. 13, 2011 10:00 (GMT) and...

Below is an update regarding the temporary suspension of the FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline services. Originally, we...

Due to the continuous earthquakes occurring in the eastern regions of Japan since Mar. 11, 2011, the power companies in Japan have encouraged...