Forum Top: Important Notices

It has come to our attention that certain individuals are attempting to direct players to a fake log-in page for the Square Enix Account Management...

It has come to our attention that certain individuals are attempting to direct players to a fake log-in page for the Square Enix Account Management...

It has come to our attention that certain individuals are attempting to direct players to fake FINAL FANTASY XI websites resembling the log-in page...

We would like to alert users of the PlayStation 2 version that the minimum hard disc space required will be increased from the current 10GB (or 8GB...

Following the recent implementation of new payment methods, which allow direct payment for recurring subscriptions using credit and debit cards, we...

As a follow up to our previous announcements, we would like to remind users to transfer to the new Square Enix Account Management System. Users are...

There has been an increase in the number of unauthorised access cases since November 15, 2011. The cause for this is still under investigation;...

We have identified an issue wherein certain customers using ClickandBuy as their means of paying fees for various services are being assessed an...

Recently, a small number of customers have reported that their accounts have been compromised. While the users’ financial information was not at risk...

This is an important reminder for customers with PlayOnline IDs or Square Enix accounts. Your PlayOnline IDs, Square Enix accounts, and their...

We wish to thank all our players for the support they have shown towards FINAL FANTASY XI. We have taken your valuable feedback on board and, as a...

To improve the security of PlayOnline's services, we ask that you transfer your PlayOnline ID to a Square Enix account. If you have not yet completed...

In order to implement payment option improvements, we have extended the transfer cut-off date from the original deadline of August 31 to mid fall...