https://forum.square-enix.com/ffxi/ en Fri, 16 Oct 2026 20:09:47 GMT vBulletin 60 https://forum.square-enix.com/ffxi/images/misc/rss.png https://forum.square-enix.com/ffxi/ https://forum.square-enix.com/ffxi/threads/64804-Random-disconnects?goto=newpost Fri, 16 Oct 2026 06:21:18 GMT Adding on to the "Verizon customer experiencing disconnects" pile:

- Platform: PC

- Any error codes or messages you receive upon disconnect: Cannot log into lobby, disconnected from server, "downloading data" with a black screen on login or zone change. 3001, 4001, 0011

- Type of connection: Wired

- Other programs running while the game is playing: Web browser, Discord.

- Frequency at which error occurs: 6 times today. Once disconnected, reconnection attempts often take 10+ minutes to login to a given character again.

- Does the disconnection happen to one character or multiple characters? It happens across 2 characters, but at different times and circumstances.

- Is a VPN being used when this occurs? No.

- Where in game do you get disconnected? The most common occurrence is while changing zones, but standing in town can trigger it as well.

- What ISP Is being used? Verizon FiOS.

What have you tried so far to alleviate the issue? Rebooting computer, restarting client multiple times, rebooting router, and refreshing my IP address. ]]> Technical Support Ameilia https://forum.square-enix.com/ffxi/threads/64804-Random-disconnects https://forum.square-enix.com/ffxi/threads/64803-disconnects-cant-log-back-in-since-update?goto=newpost Fri, 16 Oct 2026 05:25:58 GMT Platform (PC, PS, Mac, Steam, Switch etc.) pc - Any error codes or messages you receive upon disconnect (if any) 0011 3001 - Type of... Platform (PC, PS, Mac, Steam, Switch etc.) pc

- Any error codes or messages you receive upon disconnect (if any) 0011 3001

- Type of connection (wired or wireless) wired

- Other programs running while the game is playing (if any) negative

- Frequency at which error occurs disconnected, cant log back in. was in limbus

- Does the disconnection happen to one character or multiple characters? only have 1 character

- Is a VPN being used when this occurs? negative

- Where in game do you get disconnected? limbus

- What ISP Is being used? VERIZON

What have you tried so far to alleviate the issue? restart pc, check for new updates, restart router ]]> Technical Support Kaytaro https://forum.square-enix.com/ffxi/threads/64803-disconnects-cant-log-back-in-since-update https://forum.square-enix.com/ffxi/threads/64802-Disconnects-all-the-time-currently-in-a-black-screen-and-can-t-get-out?goto=newpost Fri, 16 Oct 2026 02:51:45 GMT - Platform: *PC* - Any error codes or messages you receive upon disconnect: Cannot log into lobby, disconnected from server, and now I am... - Platform: PC

- Any error codes or messages you receive upon disconnect: Cannot log into lobby, disconnected from server, and now I am "downloading data" with a black screen on login and it will eventually disconnect me again

- Type of connection: Wired 1gb speed internet service.

- Other programs running while the game is playing: Web browser (sometimes), Discord.

- Frequency at which error occurs: 7 or 8 times in the past 3 days.

- Does the disconnection happen to one character or multiple characters? Don't know, but my mules can login without blackscreen.

- Is a VPN being used when this occurs? No.

- Where in game do you get disconnected? Everywhere, it's been in cities, outside areas, Odyssey, and currently on a blackscreen entering Sortie.

- What ISP Is being used? Verizon.

What have you tried so far to alleviate the issue? Rebooting computer, restarting client multiple times, rebooting router, and refreshing my IP address. ]]> Technical Support Kyansaroo https://forum.square-enix.com/ffxi/threads/64802-Disconnects-all-the-time-currently-in-a-black-screen-and-can-t-get-out https://forum.square-enix.com/ffxi/threads/64800-also-Unable-to-stay-connected-since-the-Tuesday-update?goto=newpost Fri, 16 Oct 2026 01:35:36 GMT do stuff >...]]> Thread Title:
Unable to stay connected reliably

Details:
Game randomly r0s and kicks me out all the time now

Steps:
Login > do stuff > randomly R0.

Date & Time:
Oct 15th, 2026 9:30 PM EST

Frequency:
State how frequent the issue occurs. Please select from the following.
1. Always
- More frequently when I am actually doing stuff

Platform:
PC

PC Manufacturer & Model Number:
Homebuilt PC, windows 11.

Operating System:
Windows 11

Graphics Card:
Nvidia

ISP:
Verizon Fios

Type of Internet Connection:
Optic fiber ]]> Technical Support Immortta https://forum.square-enix.com/ffxi/threads/64800-also-Unable-to-stay-connected-since-the-Tuesday-update https://forum.square-enix.com/ffxi/threads/64799-Unable-to-stay-connected-since-the-Tuesday-update?goto=newpost Thu, 15 Oct 2026 21:34:59 GMT Since the latest version update myself as well as a few of my linkshell members have been having problems staying connected to Final fantasy XI.... Since the latest version update myself as well as a few of my linkshell members have been having problems staying connected to Final fantasy XI. We've been getting R0 errors and issues with PoL being unable to connect to the internet despite our internet connection being stable and other online applications not being affected. I'll provide what details I can for my personal situation


- Platform I play on the PC with the Windows 10 Operating system.

- My most recent disconnect was an R0 after using my warp ring at the end of a limbus run. I got a black loading screen that lasted for over a minute. Since the client was apparently stuck I had to hard close playonline via the task manager. When I went to log in I was unable to. Playonline gave me an error message, but i didn't write down the code number. I do remember the error message specified that "Playonline is unable to connect to the internet, please try again later"

- I am using a wired connection

- I had no other programs running at the time

- I have been disconnected three times since the last version update on Tuesday. I only played a couple hours in total so this is a high rate of occurance for my low amount of play time for it to have happened in.

- I only have one character I play on so I cannot say if other characters would be affected

- I do not have a VPN

- I have been disconnected once in Apollyon when teleporting to lower Jeuno, Once when I was standing in my mog house, and once when I was standing in Western Adoulin

- I use Verizon Fios

All I'm able to do is attempt to log in after the R0. I was able to log in immediately when I got disconnected standing in town and in my mog house. The disconnect warping between zones did not resolve the connection issue until nearly an hour later. ]]> Technical Support Melphina https://forum.square-enix.com/ffxi/threads/64799-Unable-to-stay-connected-since-the-Tuesday-update https://forum.square-enix.com/ffxi/threads/64795-Disconnecting-from-Server?goto=newpost Thu, 15 Oct 2026 01:15:20 GMT Like several others have posted, since the update a couple of days ago I have also been frequently disconnected from Final Fantasy XI, at least once... Like several others have posted, since the update a couple of days ago I have also been frequently disconnected from Final Fantasy XI, at least once per hour, sometimes more frequently, and often when changing zones. It makes doing anything in the game that takes time basically unplayable.

The zone does not matter - Bastok Markets, Castle Zvahl Baileys, RanpsTomb, Mog House, Rolanberry Fields, etc.

Most of the time it is on a zone change but not always. Sometimes it simply R0's and kicks me off.

Some of the error messages have been FFXi-3001, POL-2059.

My location is the East coast of the US.



- Platform (PC, PS, Mac, Steam, Switch etc.)
Windows

- Any error codes or messages you receive upon disconnect (if any)
FFXi-3001, POL-2059, FFXI-4001

- Type of connection (wired or wireless)
Wired

- Other programs running while the game is playing (if any)
None

- Frequency at which error occurs
About once per hour, sometimes more frequently, sometimes a little less. ONLY since the new update though.

- Does the disconnection happen to one character or multiple characters?
I've tried different characters and it happens to each.

- Is a VPN being used when this occurs?
No VPN.

- Where in game do you get disconnected?
See above - in town such as Bastok Markets, Zvahl Baileys, King Ranps Tomb, Rolanberry Fields, really anywhere.

- What ISP Is being used?
Verizon (Fios broadband)

What have you tried so far to alleviate the issue?
Turned PC off, unplugged modem and let them sit unused for ten minutes; plugged in and tried again.
Also tried checking the Network Settings box in PlayOnline for "Error Checking" or whatever it is called.
]]> Technical Support XChamp https://forum.square-enix.com/ffxi/threads/64795-Disconnecting-from-Server https://forum.square-enix.com/ffxi/threads/64794-Frequent-Server-Disconnects?goto=newpost Wed, 14 Oct 2026 16:48:51 GMT Hello, Since the maintenance and server update on October 12/13th, I have been experiencing periodic disconnects randomly while playing, and while... Hello,

Since the maintenance and server update on October 12/13th, I have been experiencing periodic disconnects randomly while playing, and while trying to change between characters. Several error messages have come up, all pertaining to connection being lost to the server, trouble setting the active character in the lobby, the character I'm trying to log into already being logged in after previously experiencing an error, and inability to log in altogether at times. There have been no other issues on my network on any devices at the time these disconnects have occurred, nor have I experienced any sessions where I have hit R0 before these disconnects have happened -- they've all occurred very suddenly, without any indication that there was an issue. I have spoken with several other players in-game (when able) and on Discord and have had folks say they've also experienced random disconnects during this time period. To my extent, I have run a file check before booting the game up, and also restarted the computer several times, even cycling my router once but still continuing to experience connectivity issues.

I do not have reason to believe it is anything user-side, and wonder if there are any latency or congestion issues that would be causing this server-side or with the game itself? Any guidance would be helpful. Thank you! ]]> Technical Support jayelle https://forum.square-enix.com/ffxi/threads/64794-Frequent-Server-Disconnects https://forum.square-enix.com/ffxi/threads/64771-LM-25-Error?goto=newpost Tue, 06 Oct 2026 11:22:11 GMT Hi, I have found one thread stating their similar issue but they were able to resolve it through resetting the POL password. Unfortunately, I think... Hi, I have found one thread stating their similar issue but they were able to resolve it through resetting the POL password. Unfortunately, I think my situation is different.

In short, I do not have the option "Option List" to change my POL information. This ID was made in 2013, and I don't remember if there were any characters on there, which is what I would like to know really. The option for this POL ID was greyed before the free trial, but now with the latest update it's ungreyed. The POL information for this ID was sent to my email so fortunately I have all that saved.

I have done the following:
>Delete all information and rentered, with SE and POL passwords being in its respective place
>VPN in the case its my strict internet, nothing.
>Searching threads, but the term "LM-25" isn't appearing.
>Contacting support (awaiting the option to send screenshots. Sent identity verification so just waiting at this point).

Support has given me the usual answer you can find in FAQs but to no avail. One person has told me its either a credential mismatch (?), possible account suspension (im very sure I do not have that?), or an issue with my account (?). I'll follow up with this, but I suppose if they can't help me then so be it...

Anyone else with this error since I can't seem to find LM-25 as a keyword in the forums? Thanks



]]> Technical Support elyfififu https://forum.square-enix.com/ffxi/threads/64771-LM-25-Error https://forum.square-enix.com/ffxi/threads/64737-POL-doesn-t-launch-FFXI-and-instead-just-crashes?goto=newpost Thu, 24 Sep 2026 17:19:18 GMT Hello, hope to get some help with a problem that just spontaneously began seemingly out of nowhere Everything had been working perfectly fine up... Hello, hope to get some help with a problem that just spontaneously began seemingly out of nowhere
Everything had been working perfectly fine up until about two hours ago. I logged into POL and tried to clicked in to play FFXI as usual - but after the screen went black, instead of launching FFXI, POL just crashes. I tried this multiple times with the same result. I then uninstalled POL and then reinstalled it from Steam. The same issue just occurs again.

Does anyone know what is going on and how I may fix this please?
Thanks very much in advance. ]]> Technical Support zip_loc https://forum.square-enix.com/ffxi/threads/64737-POL-doesn-t-launch-FFXI-and-instead-just-crashes