Rwolf
06-02-2011, 07:46 AM
I replied to a different thread but I really think as much as I'm reading this going around, there needs to be more light shined on it.
I'm having the same problem that anyone else is having dealing with FFXI-3001 error. I haven't ever had any issues with FFXI before until the update recently. I've been having issues entering Dynamis-Xarcabard since Dynamis changed. Every time I go in, the screen stops at downloading data and eventually times out. Every time I try to log back in, it continues to bring me to the downloading data screen and times back out with FFXI-3001 error. I can still log onto my alternate characters just fine. :mad:
So I called a GM on my mule, got an automated message to go to the support website. Sent an email, waited a few days with no reply and finally just called them. FFXI customer service has not been very helpful. I get the same typical tactic of technical support. Blaming it on my ISP or firewall for not allowing me to connect to the server that Dynamis-Xarcabard is on. I know it's not my firewall, I've never had a problem with this but I disabled them temporarily just to check. I've also made sure all the ports that FFXI travels on are open. I've even tried logging in on another computer and my PS3. I performed a check files through POL viewer and clean installed the game entirely.
I read on other forums that people were getting around it by logging in with a different IP, because they log your IP for security purposes. Hearsay, but I'm pretty convinced that's the case. Because the only thing that got me out of "FFXI Limbo" was to resort to having someone I know only in-game log in as me and warp me out. Which worked because of the difference in IP. I don't have anywhere else to go to login to FFXI.
I have Comcast and nothing so far working with the Comcast representatives will change my IP address. So FFXI customer support told me over the phone "We're sorry but according to the terms of service, your ISP is your responsibility. So if they cannot change your IP address, then you cannot continue service with us." Been here over 9 years since day 1 of the English beta and they won't even allow a GM to move me because they don't deem this a software glitch. Nor the fact it's not an issue with my ISP. I've done fine with it for 9 years. The problem is the IP.
I could give out my info again to a player online via one of my mules but I really didn't like doing that the first time. Plus I don't think I'd want to continue playing the game without access to Dynamis. I love this game which shows since I've been around so long. I'm only partially ranting because customer support is basically telling me Sorry, you'll just have to quit. I really don't want to leave the game. :( Has anyone had any experience with this or any potential solutions? :confused:
I'm having the same problem that anyone else is having dealing with FFXI-3001 error. I haven't ever had any issues with FFXI before until the update recently. I've been having issues entering Dynamis-Xarcabard since Dynamis changed. Every time I go in, the screen stops at downloading data and eventually times out. Every time I try to log back in, it continues to bring me to the downloading data screen and times back out with FFXI-3001 error. I can still log onto my alternate characters just fine. :mad:
So I called a GM on my mule, got an automated message to go to the support website. Sent an email, waited a few days with no reply and finally just called them. FFXI customer service has not been very helpful. I get the same typical tactic of technical support. Blaming it on my ISP or firewall for not allowing me to connect to the server that Dynamis-Xarcabard is on. I know it's not my firewall, I've never had a problem with this but I disabled them temporarily just to check. I've also made sure all the ports that FFXI travels on are open. I've even tried logging in on another computer and my PS3. I performed a check files through POL viewer and clean installed the game entirely.
I read on other forums that people were getting around it by logging in with a different IP, because they log your IP for security purposes. Hearsay, but I'm pretty convinced that's the case. Because the only thing that got me out of "FFXI Limbo" was to resort to having someone I know only in-game log in as me and warp me out. Which worked because of the difference in IP. I don't have anywhere else to go to login to FFXI.
I have Comcast and nothing so far working with the Comcast representatives will change my IP address. So FFXI customer support told me over the phone "We're sorry but according to the terms of service, your ISP is your responsibility. So if they cannot change your IP address, then you cannot continue service with us." Been here over 9 years since day 1 of the English beta and they won't even allow a GM to move me because they don't deem this a software glitch. Nor the fact it's not an issue with my ISP. I've done fine with it for 9 years. The problem is the IP.
I could give out my info again to a player online via one of my mules but I really didn't like doing that the first time. Plus I don't think I'd want to continue playing the game without access to Dynamis. I love this game which shows since I've been around so long. I'm only partially ranting because customer support is basically telling me Sorry, you'll just have to quit. I really don't want to leave the game. :( Has anyone had any experience with this or any potential solutions? :confused: