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View Full Version : Tarutaru Head Model Distorted when Engaging, Using Ranged Attack, or Casting Ninjutsu



PoaSign
05-25-2011, 08:26 PM
I've had this issue happening for a couple of weeks now. I'm unsure of how long this issue has been going on, perhaps I only just noticed it. Either way, its very distracting, and it pains me to see my character model being distorted every time I engage an enemy, use a ranged attack, or cast ninjutsu. I have already tried checking my files, as well as re-installing twice. This issue not only occurs on my main computer, but on my laptop as well. This only happens on my Tarutaru character. When playing my Hume character, there are no issues.

Platform: PC
ISP: TimeWarner
Type of Internet Connection: CATV
Internet Connection Speed: 15mbs
Date & Time: Unspecified. I noticed it a few weeks ago, it has been 100% consistent. I am PST.
Frequency: Always
Character Name: Miranda
Race: TarutaruF
World: Carbuncle
Main Job: Dancer 1-80
Support Job: Ninja
Area and Coordinates: All
Party or Solo: Solo, Party 1-6, Alliance 3-18
NPC Name: All
Monster Name: All

Steps:
1. Engage any enemy while facing enemy target. (Not facing the target fixes the issue.)

Steps:
1. Use any ranged attack while facing enemy target before engaging enemy target. (Using a ranged attack after engaging the enemy fixes the issue.)

Steps:
1. Target any monster, NPC, PC, or object.
2. Begin casting any ninjutsu while facing the target. (Not facing the target fixes the issue.)

Steps:
1. Begin casting Utsusemi: Ichi or Utsusumi: Ni.
2. While casting, target any monster, NPC, PC, or object you are facing. (Not facing the target fixes the issue.)

Airget
05-25-2011, 08:44 PM
Try updating your graphic cards drivers if there's an update on them to see if that fixes the issue. If that doesn't work then try the "check file" from the main POL screen for FFXI before logging on, a file could be corrupted.

PoaSign
05-25-2011, 08:50 PM
I have already run the Check File option, it did nothing. That's why I decided to simply re-install the game, twice. I am currently running the latest stable release for my GTX480 (270.61 WHQL).

Baccanale
05-26-2011, 04:31 PM
Greetings, PoaSign!
Thank you for posting your concerns about your Tarutaru's head being distorted. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a response will be posted on this thread, but I do recommend checking on www.PlayOnline.com and http://forum.square-enix.com/ffxi/forums/84-Version-Updates for any news about the development team's investigation. Thanks again for your report!

Emdub
06-06-2011, 06:41 AM
Greetings PoaSign!

After review we have some additional information to give you regarding your concern. It seems that they believe this matter may be more directly affected by your own environment as you are being asked to contact technical support for more assistance.

I will be moving this report directly over to the Technical Support forums for you. Please note they may request information outside of what we have already requested. Your continued cooperation on this matter is appreciated! You may also contact them through the Customer Service option at the following link -

http://support.na.square-enix.com/contacttop.php?id=20&la=1

I thank you for your patience on this matter and offer my apologies for any inconvenience. I wish you a swift resolution as well!

-=Game Master Emdub=-