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Gilraen
05-12-2011, 05:44 PM
I recently finished fetching all 6 letters from the different NPCs around the main game world but the moogle doesn't seem to recognize that I've done that, tell me that the event is only for a limited amount of time instead. I have the letters in my Temporary Key Items and the Dinner Suit set equipped. What is it that I'm missing?

Mulch
05-13-2011, 03:00 AM
Yea just had the same problem got the letters but the moogle doesn't seem to recognize you have them.

Gilraen
05-13-2011, 04:59 AM
I've confirmed, to a degree, that the moogle isn't interested in the Dinner Suit set at all with a character on another server. That and the red chest also doesn't do anything except dispense Dinner Suit sets.

Rahlk
05-13-2011, 06:40 PM
Hello, Gilraen!
We'd certainly investigate this matter for you. If you could please fill out the template below so that we may submit it. Thank you!

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
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ISP:
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Type of Internet Connection:
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Internet Connection Speed:
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Date & Time:
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Frequency:
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1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
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Race:
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(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
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Area and Coordinates:
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Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.

Steps:
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*Please try to include the following details.

* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
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* In case the error message appeared when the issue occurred, please include what the message said.

Gilraen
05-14-2011, 08:01 AM
Hello, Gilraen!
We'd certainly investigate this matter for you. If you could please fill out the template below so that we may submit it. Thank you!

Thread Title:
Short outline explaining what sort of issue you are experiencing.
Adventurer Appreciation Campaign - 6 Letters From the Moogle Quest In-completable

Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)
"Playstation 2"

ISP:
Name of ISP you use to connect to the Internet.
Bellsouth

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
DSL

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
2.43 Mbps

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
May 11th 2011 4:00 AM EST till Present

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown
Always

Character Name:
Which character did the issue occur with?
Gilraen - Quetzalcoatl
Cravendish - Leviathan

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)
Gilraen - Elvaan
Cravendish - Hume

World:
World where the issue occurred.
Quetzalcoatl
Leviathan

Main Job:
Main job and level of your character when the issue occurred.
Gilraen - Bard
Cravendish - Warrior

Support Job:
Support job of your character when the issue occurred.
Gilraen - Red Mage
Cravendish - None

Area and Coordinates:
Area and map coordinates where the issue occurred.
Southern San d'Oria (I-8) / Bastok Markets (F-8) / Windurst Waters (north side) (F-9)

Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.
Solo

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.
None

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.
None

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
* If you were using macro commands when the issue occurred, please include the details of the command.
* In case the error message appeared when the issue occurred, please include what the message said.
After equipping the Dinner Jacket and Dinner Hose I talked to the Moogle that gives the Novennial attire thereby activating the 6 Letters From the Moogle quest. I then traveled to the NPCs Naji, Despachiaire, Halver, Maat, Kupipi and Jakoh Wahcondalo collecting the 6 key item letters. Returning to the Moogle they did not recognize that I had collecting the letters, instead asking why I wasn't wearing the Novennial attire. I equipped the Novennial attire, completed it's associated quest but the moogle now just tells me the Anniversary is only going for a limited time.

Xophious
05-15-2011, 09:27 AM
Greetings Gilraen!

Thank you for getting back to us so quickly with all the details. We will be forwarding the concern to be looked into. Any updates will be posted within the forum as they become available!