Liselle
05-11-2011, 09:55 PM
Pages 7 and 8 are identical
Rahlk
05-13-2011, 06:28 PM
Hello, Liselle!
Thank you for bringing this to our attention. Please fill out the template below so that we may submit this for investigation. Thanks!
Thread Title:
Short outline explaining what sort of issue you are experiencing.
Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)
World:
World where the issue occurred.
Main Job:
Main job and level of your character when the issue occurred.
Support Job:
Support job of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.
Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
* If you were using macro commands when the issue occurred, please include the details of the command.
* In case the error message appeared when the issue occurred, please include what the message said.