Error Code POL-1341, POL-1363 and POL-0011 and unable to go past POL

[Bennett77]

Details:
I am from Singapore playing under NA client. Since 13/11/2023 @ 11pm Singapore Time (13/11/2023 7am PST), I have been experiencing super low S and R. Upon logging out, I couldn't log in again. Since yesterday @ my time, 11pm until now (today), I couldn't get past the POL log in screen and I have faced the above mentioned POL errors. Previously I had never had any of such issue. I had done a google speed test and called by ISP and they mentioned the problem isn't on their sides. My streaming on Twitch and Netflix etc are all working fine.

Steps:
Log into POL and it seemed forever to load and it doesn't frequently give me the above mentioned error. I tried to retry several times but it gives the error screen after POL was failing to load up and connect.

Frequency:
1: Always. Problem started to happen since 11pm Singapore time as mentioned yesterday (7am PST).

Platform:
PC

PC Manufacturer & Model Number: Homebuild computer
OS: Windows 10
Graphic Card: ASUS GEFORCE DUAL V2 RTX 3060 12GB
ISP: Starhub (Singapore) 2Gbps
Type Internet Connection: Fibre

[Sirmarki]

See what happens when you try a VPN.

[Bennett77]

this had never happened in the past 20 years other than just 2 days ago. I m not too sure if it is a VPN issue.

[Alhanelem]

this had never happened in the past 20 years other than just 2 days ago. I m not too sure if it is a VPN issue.It's not a "VPN issue," but rather a VPN can solve these kinds of issues in some cases. Usually this sort of thing is temporary, and a VPN is just a workaround for when these things happen.