NOC_NA
11-06-2023, 11:19 PM
We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.
We apologize for any inconvenience caused, and thank you for your understanding.
[Date & Time]
Nov. 5, 2023 9:00 p.m. to 9:58 p.m. (PST)
Nov. 6, 2023 5:00 to 05:58 (GMT)
[Details]
Customers who are using the Software Authenticator were unable to login into the services below.
• PlayOnline
• FINAL FANTASY XI Forum
*Customer who are using the “Square Enix Security Token (Key Ring Type)” and “Square Enix Software Token” were not affected by this issue.
[Cause]
Server Issue
[Affected Services]
PlayOnline
FINAL FANTASY XI Forum
We apologize for any inconvenience caused, and thank you for your understanding.
[Date & Time]
Nov. 5, 2023 9:00 p.m. to 9:58 p.m. (PST)
Nov. 6, 2023 5:00 to 05:58 (GMT)
[Details]
Customers who are using the Software Authenticator were unable to login into the services below.
• PlayOnline
• FINAL FANTASY XI Forum
*Customer who are using the “Square Enix Security Token (Key Ring Type)” and “Square Enix Software Token” were not affected by this issue.
[Cause]
Server Issue
[Affected Services]
PlayOnline
FINAL FANTASY XI Forum