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View Full Version : Error 3101 is keeping me out of the game. I just came back after a year.



Bananarama
08-03-2023, 09:46 AM
I don't run the game on a VPN
I don't use mods/addons
I reinstalled the game SEVERAL times, and turned off/on my PC/Modem/Router repeatedly
I've tried port forwarding and making exceptions in my firewall and giving the game/pol admin privileges.

I had my ISP open the ports that the support guy suggested, and still I'm locked out by the FFXI-3101 error as soon as I pass the "Accept" button after the opening cutscene

Moving my PC near my router is not an option, nor is trying on a different machine.

Can anybody offer some kind of help? All I've seen is "just wait it out" but that clearly is not going to work. Nothing has changed in my PC that I'm aware of since the las time I played, so I'm at my wit's end here.

VoiceMemo
08-03-2023, 10:16 AM
Check in network settings for connection check. Whatever it is currently, swap to the other sand see if that helps. IE connection check disable is recommended, but some people see better results with it enabled.

Also are you on windows 11?

Bananarama
08-03-2023, 11:40 AM
I am currently using Windows 10. I will try the connection check.

Edit: Enabling connection check did not work.

Dragoy
08-03-2023, 02:50 PM
Does this happen when logging on with PlayOnline, or when selecting a character and connecting to a server?

If it's the latter, does it happen with one or all characters (if it's possible to try more than one)?

(Also if the latter, I imagine it's all characters if possible to try, since it wasn't mentioned, but just making sure sure.)

Bananarama
08-03-2023, 03:29 PM
Does this happen when logging on with PlayOnline, or when selecting a character and connecting to a server?

If it's the latter, does it happen with one or all characters (if it's possible to try more than one)?

(Also if the latter, I imagine it's all characters if possible to try, since it wasn't mentioned, but just making sure sure.)
This is after pressing "Accept" at the FFXI is an MMO-blah blah prompt. I can't even get to my characters.

VoiceMemo
08-03-2023, 03:42 PM
To me this sounds like something local blocking it, have you tried disabling antivirus or putting an exception for pol folder?

Dragoy
08-03-2023, 07:42 PM
This is after pressing "Accept" at the FFXI is an MMO-blah blah prompt. I can't even get to my characters.

D'oh, I noticed you mentioned it already. Too early to read for me, clearly... sorry about that. ^^;

And right, there are connections being made there too. I only remember seeing an issue there when an earlier connection times out, which takes ~4 minutes... which is nice for anyone watching the ~7 minute opening movie, but I doubt you're watching it every time (and it gives a different error code).

Does it fail at the "Connecting to lobby server." stage or after that?

Looking at the connections happening at my end around that time, 202.67.54.126 seems to be connected at the PlayOnline Viewer stage and before hitting 'Accept', then after the hit, there's also 202.67.62.70, 202.67.54.164, and 124.150.154.122.

Not sure you're connecting to the exact same addresses even, but assuming so, it would seem that you can definitely connect to 202.67.48.0 - 202.67.63.255, but I wonder if there's something going wrong with the 124.150.152.0 - 124.150.159.255 range.

As a simple test, could try 'ping' and 'traceroute' (or 'tracert' I think it was on Windows) those IPs (the 124.150 address seems to only respond to an 'icmp' echo).

Bananarama
08-04-2023, 02:34 AM
D'oh, I noticed you mentioned it already. Too early to read for me, clearly... sorry about that. ^^;

And right, there are connections being made there too. I only remember seeing an issue there when an earlier connection times out, which takes ~4 minutes... which is nice for anyone watching the ~7 minute opening movie, but I doubt you're watching it every time (and it gives a different error code).

Does it fail at the "Connecting to lobby server." stage or after that?

Looking at the connections happening at my end around that time, 202.67.54.126 seems to be connected at the PlayOnline Viewer stage and before hitting 'Accept', then after the hit, there's also 202.67.62.70, 202.67.54.164, and 124.150.154.122.




Not sure you're connecting to the exact same addresses even, but assuming so, it would seem that you can definitely connect to 202.67.48.0 - 202.67.63.255, but I wonder if there's something going wrong with the 124.150.152.0 - 124.150.159.255 range.

As a simple test, could try 'ping' and 'traceroute' (or 'tracert' I think it was on Windows) those IPs (the 124.150 address seems to only respond to an 'icmp' echo).

pinged 202.67.54.126 all the packets made it through
pinged 202.67.62.70 and it worked
pinged 124.150.154.122 and it worked

I tried 202.67.48.0 and 202.67.63.255 and the requests timed out. all of them. I don't know how to ping an IP range though
tried 24.150.152.0 and 124.150.159.255 and they all timed out

I tried trace route on the 124.150 IPs, and it gave me some IPs and some urls, but at the end it looks like they all time out.

as far as when it kicks me out. It happens too fast for me to see but I THINK it happens the instant it tries connecting to the lobby server after pressing "Accept".

Dragoy
08-04-2023, 04:18 AM
Hm, yeah, probably the lobby server. Usually for me it pauses slightly there (the loading bar half full) and then does other things after.

Looks like the Windows 'tracert' does 'icmp' by default, so it should work as is for the 124.150.154.122 one as well (I managed to try on a Windows machine here too, though it takes 20 'hops' instead of the 16 it takes on my Linux machine).

You did mention you can ping it, so at least there is some connectivity. Could try 'tracert' on that one a bit more, in case it sometimes succeeds and sometimes does not (if it reaches the default max 30 hops, that can be changed with the '-h' option). If it times out on the way, that would mean there's something wrong on the route to the server (and should indeed be fixed at some point by the responsible people).

I would not expect them to have many different IPs from those ranges for this, but can't be sure. I'll do some more testing as time permits on my end, and see if they ever change for me.

I imagine the ports are OK too since you get that far, but are these the ones the support guy suggested?


- TCP 25, 80, 110, 443 or 50000 - 65535
- UDP 50000 - 65535

In particular, I noticed that there is also this:


* If your Internet Service Provider (ISP) specifies a DNS server, you may need to configure your settings to allow packets to pass through UDP Port 53 as well.

Did they mention that as well?

Was really hoping that you'd be unable to even ping some of those specific ones that I mentioned, but for now I'm out of ideas (if the firewall rules etc. are indeed OK too). :\

I hope it will just start working (something gets fixed on the path to the servers), but I will keep thinking and post again if I come up with anything new to try.

Also pre-emptive welcome back for when you really get back!

Good luck!

Bananarama
08-04-2023, 05:16 AM
Looks like the Windows 'tracert' does 'icmp' by default, so it should work as is for the 124.150.154.122 one as well (I managed to try on a Windows machine here too, though it takes 20 'hops' instead of the 16 it takes on my Linux machine).

You did mention you can ping it, so at least there is some connectivity. Could try 'tracert' on that one a bit more, in case it sometimes succeeds and sometimes does not (if it reaches the default max 30 hops, that can be changed with the '-h' option). If it times out on the way, that would mean there's something wrong on the route to the server (and should indeed be fixed at some point by the responsible people).
I hit tracert on that one again, yo. on Hop 2, it timed out. then it timed out again on Hop 8, then it seemed to make it the rest of the way until it just ends at Hop 21, no timing out, after Hop 8 though.
Like I expected, the error is still there. Maybe I can mash the Play button again and again an pray I get through.


I imagine the ports are OK too since you get that far, but are these the ones the support guy suggested?
- TCP 25, 80, 110, 443 or 50000 - 65535
- UDP 50000 - 65535
In particular, I noticed that there is also this:
* If your Internet Service Provider (ISP) specifies a DNS server, you may need to configure your settings to allow packets to pass through UDP Port 53 as well.
Did they mention that as well?
Yes actually. the SE guy recommended it, and I had the ISP open...
TCP - 25,80,110,443,50000-65535
UDP - 53,50000-65535
I should clarify that they opened these ports after getting my PC's Mac address. Perhaps I could ask them to try and open it up at my Router/Modem, because I have gotten new internet equipment between last year and now. Maybe that's got something to do with it?

I guess I can try getting in touch with my ISP again. the SE support guy said that this is a local issue but for the life of me I cannot figure out what's wrong.

Edit: After looking into my modem/router settings, it looks like they heard my port numbers wrong. I’ll go over it myself this evening and see if I can correct it.

Another Edit: After triple checking that the ports were correct and having my ISP reset the Modem and Router again and again and trying with my antivirus turned off, nothing has worked.

SE did recommend I come to this here forum for help from the devs, but I don't think any of them are around right now.

VoiceMemo
08-04-2023, 11:08 AM
Have you tried using a free vpn? ie windscribe is free 10gb per month. If it works with that then it most definitely a routing issue.

Bananarama
08-04-2023, 11:56 AM
Have you tried using a free vpn? ie windscribe is free 10gb per month. If it works with that then it most definitely a routing issue.

I have a lifetime subscription to a VPN. I connected from an IP in the US and I got the same issue. I can try from other IPs in the country and come back and see what I get.

Dragoy
08-04-2023, 03:17 PM
Yeah, testing with a VPN is a good idea certainly, when possible.

Those traces timing out indeed could mean that the problem is "on the way". Sadly not much can be done about that usually, but wait, aside from maybe providing your ISP with that info, though I'm not sure if they'll be keen on doing anything with it. I can't think of anything local that would cause such a specific issue.

Was that the 124.150.154.122 address? If yes, what happens with 202.67.54.126, 202.67.62.70, and 202.67.54.164? I'd guess at least 202.67.54.126 would seem to work better, since you are getting to PlayOnline (again assuming we get the same IPs from different locations, which I'd guess we do; the ranges I mentioned were just those owned by SqEX according to WHOIS which I used to check these IPs out, but I would not expect them to change, usually).


Yes actually. the SE guy recommended it, and I had the ISP open...
TCP - 25,80,110,443,50000-65535
UDP - 53,50000-65535
I should clarify that they opened these ports after getting my PC's Mac address. Perhaps I could ask them to try and open it up at my Router/Modem, because I have gotten new internet equipment between last year and now. Maybe that's got something to do with it?
I /think/ they should be quite OK, since you are getting on PlayOnline without trouble.


SE did recommend I come to this here forum for help from the devs, but I don't think any of them are around right now.
Yeah, the developers themselves do not reply to posts here, but members of the support team (showing up as moderators here) sometimes will, though mostly all they can do is share the same information and ask the same questions that the support person did.

Bananarama
08-05-2023, 02:18 AM
Was that the 124.150.154.122 address? If yes, what happens with 202.67.54.126, 202.67.62.70, and 202.67.54.164? I'd guess at least 202.67.54.126 would seem to work better, since you are getting to PlayOnline (again assuming we get the same IPs from different locations, which I'd guess we do; the ranges I mentioned were just those owned by SqEX according to WHOIS which I used to check these IPs out, but I would not expect them to change, usually).

Good afternoon, sorry for the delay.

124.150.154.122 timed out at Hop 2 and Hop 8, then finished at 21
202.67.54.126 timed out at Hops 2 and 8, finished at 21
202.67.62.70 timed out at Hops 2 and 8, finished at 21
202.67.54.164 timed out at Hops 2 and 8, finished at 21

I'm not sure what it is that happens at 2 and 8, but that might be what's doing it.

Dragoy
08-05-2023, 04:45 AM
There may be timeouts on the way, sometimes, but the important thing is that it eventually gets to the destination IP. If it never got there, then there'd very much be a problem.

So if they finish with the target IP, that is good on that part, nothing completely broken on the way.

With that in mind, it seems very odd to me that it breaks at that point like this, while letting you get to that point just fine, and seemingly the route should be good too (again assuming a little that they use the same IPs for everyone).

Oh, something that I don't think has been mentioned yet: does it say anything else with the error code? Something like "check your connection settings" or so? They tend to be pretty generic, but the error codes I've seen have some "flavour text" with them.

Also, does it make you re-log in to PlayOnline, or just kick you back to the PlayOnline Viewer while staying online?

Apologies that I don't have any better ideas at this time to offer.

Bananarama
08-05-2023, 05:54 AM
There may be timeouts on the way, sometimes, but the important thing is that it eventually gets to the destination IP. If it never got there, then there'd very much be a problem.

So if they finish with the target IP, that is good on that part, nothing completely broken on the way.

With that in mind, it seems very odd to me that it breaks at that point like this, while letting you get to that point just fine, and seemingly the route should be good too (again assuming a little that they use the same IPs for everyone).

Oh, something that I don't think has been mentioned yet: does it say anything else with the error code? Something like "check your connection settings" or so? They tend to be pretty generic, but the error codes I've seen have some "flavour text" with them.

Also, does it make you re-log in to PlayOnline, or just kick you back to the PlayOnline Viewer while staying online?

Apologies that I don't have any better ideas at this time to offer.
I will try and find what exactly it says. just a moment.
Edit:
>A Word to Our Players
*Play*
>FFXI is a massively multi-player...
*Accept*
>Loading bar flashes and immediately says
>Error code: FFXI-3101
>Transmission error with lobby server.
*OK*

after that it kicks me to the Playonline Viewer, where it loads some info then immediately returns me to the Final Fantasy XI menu, with the Play button selected.

It doesn't look like it kicks me out

VoiceMemo
08-05-2023, 08:40 AM
Just to check in ffxi config, the play opening movie on startup is NOT checked and in screen settings is it in windowed mode or full screen mode? And perhaps post your other settings in ffxi config, ie screen resolution.

I've seen antivirus, firewall programs that would block SE. The easiest test is to turn EVERYTHING else off and try to connect. If successful, then turn each on 1 at a time until you find out what program is stopping it. Since it is erroring right after you hit play, I'm still thinking it is some program locally that is blocking it right when you try to make final connection.

Dragoy
08-05-2023, 09:44 AM
>Transmission error with lobby server.


Hrm, I don't think I've seen that either before...

Seems a bit more specific than the ones I /have/ seen, but indeed, somewhat too general. I'd almost contact the support again with all this info here again, with that error message completely, and showing them that you can 'tracert' the route fully.

Yes, it still may be something local in the end, but I just can't imagine why that would be.


Just to check in ffxi config, the play opening movie on startup is NOT checked and in screen settings is it in windowed mode or full screen mode? And perhaps post your other settings in ffxi config, ie screen resolution.

I've seen antivirus, firewall programs that would block SE. The easiest test is to turn EVERYTHING else off and try to connect. If successful, then turn each on 1 at a time until you find out what program is stopping it. Since it is erroring right after you hit play, I'm still thinking it is some program locally that is blocking it right when you try to make final connection.
It's after the actual FFXI application loads though, after the opening movie part, so we should be beyond that.

A mystery for the ages past this is becoming to be!

Bananarama
08-05-2023, 10:07 AM
Just to check in ffxi config, the play opening movie on startup is NOT checked and in screen settings is it in windowed mode or full screen mode? And perhaps post your other settings in ffxi config, ie screen resolution.

I've seen antivirus, firewall programs that would block SE. The easiest test is to turn EVERYTHING else off and try to connect. If successful, then turn each on 1 at a time until you find out what program is stopping it. Since it is erroring right after you hit play, I'm still thinking it is some program locally that is blocking it right when you try to make final connection.

I've already tried running it with the antivirus(I only have Windows Defender/Firewall) turned off and it fixed nothing
I made new exceptions for pol/polboot.exe both incoming and outgoing with Firewall, and nothing changed. Still Error 3101.

As far as the settings in FFXI config, I've got it set to Borderless Window at 1080p with opening movie turned off.

VoiceMemo
08-05-2023, 03:30 PM
How about the legacy component in windows 10? Control panel / All control panel items / programs and features / turn windows features on and off / legacy components

is directplay checked? If not check it.

Bananarama
08-06-2023, 01:33 AM
Direct play is enabled.

Bananarama
08-07-2023, 02:04 AM
I'm beginning to think this is some kind of issue with SE. I still can't see any good reason for this sorta thing to be failing when every other thing on my computer connects fine.

Edit: I tried with a mobile hotspot and still couldn't get through. If this is an issue with my PC or ISP, I have no idea what could be causing it. I've been completely unable to get past error 3101.

Dragoy
08-07-2023, 08:53 AM
Yer, it's odd. If it was account related, I'd expect it to error out before that point (after clicking Play on the PlayOnline Viewer), or when selecting a character to play (at least when it's about the content ID status, those are the two spots I see it happen, and the error message would most likely mention something about content IDs too).

With no better ideas around, and if I was having this issue, I'd probably try the free trial right about now. In theory at least, that should rule out any account related things.

That said, I'm not sure how messy it would be to install the trial client on Windows though, with the full client around as well... I don't know if you even /can/ have them both installed at the same time. I'm using Linux, and they'd be in their own little spaces, so to speak...

Also very unlikely to help, especially with re-installing having been tried and the error message being what it is, but just to make sure: there are two different file checks that I'd try. One you can trigger via the FFXI Config Utility, under the Othe tab, and the other via the PlayOnline menu before logging in.

I supposed the most likely thing at this point is for it to be something about the network equipment that changed, if nothing with the computer itself has changed, but I really can't see why, since it only fails at that point but not before it...

A mystery for ages past.

VoiceMemo
08-07-2023, 08:56 AM
Only other thing I can think of is have someone you trust remote connect via teamviewer or one of the other types of programs to have a look at your pc and watch the error occur. Perhaps a 2nd set of eyes can spot something. Sometimes when you're too close to a problem you miss something and a fresh set of eyes spots it.

VoiceMemo
08-07-2023, 09:01 AM
I did think of 1 other question, is your computer self built or store bought, name brand model? If it is the latter I can lookup the computer and see what was preinstalled.

Eenkalzet
08-12-2023, 04:18 AM
Greetings Bananarama,

We apologize for the inconvenience this issue you've been experiencing has caused while trying to connect to the Final Fantasy XI servers. We do thank all your fellow Adventurers who have chimed in to assist.

To help shed some light on the error code, the error code you're receiving is specifically an issue with connecting to the lobby servers. We would like to double check if this issue has still been persisting even after the most recent patch update that happened on Aug. 8, 2023 22:00 to 23:30 (PDT)? If it still persists, we'd like to verify the following:

- Is the Windows OS fully updated? (Including optional settings)
- Is the system connected to the internet via WiFi or hardwired?
- ISP:
- Type of Internet Connection:

Bananarama
08-13-2023, 04:30 PM
I did think of 1 other question, is your computer self built or store bought, name brand model? If it is the latter I can lookup the computer and see what was preinstalled.

My PC was built by me. SOrry for the delay, I was gonna blow a gasket.



Greetings Bananarama,

We apologize for the inconvenience this issue you've been experiencing has caused while trying to connect to the Final Fantasy XI servers. We do thank all your fellow Adventurers who have chimed in to assist.

To help shed some light on the error code, the error code you're receiving is specifically an issue with connecting to the lobby servers. We would like to double check if this issue has still been persisting even after the most recent patch update that happened on Aug. 8, 2023 22:00 to 23:30 (PDT)? If it still persists, we'd like to verify the following:

- Is the Windows OS fully updated? (Including optional settings)
- Is the system connected to the internet via WiFi or hardwired?
- ISP:
- Type of Internet Connection:
Thank you for the response! As of right now I'm still blocked by Error 3101
To the best of my knowledge, it's updated to the most recent version. As for optional settings, I would assume that's the case

I am connected to wi-fi, but in order to get hardwired I'd need to find a good day to move things around. The way my house is, it'd be a bad idea to keep my PC where my modem is.

My ISP is Charter/Spectrum

Type of Internet Connection... That would be broadband, right? Whatever the ISP uses?

Sirmarki
08-13-2023, 05:06 PM
Type of Internet Connection... That would be broadband, right? Whatever the ISP uses?

Fibre Optic or DSL.
Have you tried another router?

Bananarama
08-14-2023, 03:28 AM
Fibre Optic or DSL.
Have you tried another router?

Spectrum says they use a "fiber-rich broadband network" if that helps

VoiceMemo
08-14-2023, 06:29 PM
Only other thing I can think of is resetting your network settings.
Search for command prompt, run as administrator.

Then at command prompt type: netsh winsock reset and press enter
then restart your computer.

Bananarama
08-15-2023, 08:35 AM
Only other thing I can think of is resetting your network settings.
Search for command prompt, run as administrator.

Then at command prompt type: netsh winsock reset and press enter
then restart your computer.

didn't work haha...

VoiceMemo
08-15-2023, 09:44 PM
Well then only other option is the one I suggested before, that let someone you trust remote into your computer with teamviewer or another program and watch you try to login and see the error. That a fresh set of eyes may see something on your computer that you have missed.

Bananarama
08-19-2023, 07:08 AM
Well then only other option is the one I suggested before, that let someone you trust remote into your computer with teamviewer or another program and watch you try to login and see the error. That a fresh set of eyes may see something on your computer that you have missed.

I don't see that helping. I'll try connecting with wired connection and see what changes.

Bananarama
08-21-2023, 08:09 AM
Well then only other option is the one I suggested before, that let someone you trust remote into your computer with teamviewer or another program and watch you try to login and see the error. That a fresh set of eyes may see something on your computer that you have missed.

I carried my whole setup into the living room where my modem is, and still no dice, even with a hard wired connection.

Bananarama
08-21-2023, 10:02 AM
Greetings Bananarama,

We apologize for the inconvenience this issue you've been experiencing has caused while trying to connect to the Final Fantasy XI servers. We do thank all your fellow Adventurers who have chimed in to assist.

To help shed some light on the error code, the error code you're receiving is specifically an issue with connecting to the lobby servers. We would like to double check if this issue has still been persisting even after the most recent patch update that happened on Aug. 8, 2023 22:00 to 23:30 (PDT)? If it still persists, we'd like to verify the following:

- Is the Windows OS fully updated? (Including optional settings)
- Is the system connected to the internet via WiFi or hardwired?
- ISP:
- Type of Internet Connection:

I think I've exhausted everything short of just getting a completely different computer. Is there anything more you can tell me or suggest? Is there anything wrong with my account?

VoiceMemo
08-21-2023, 10:22 AM
That's a good idea, if you know someone that can already login to game to try to login with your account with their comp. If that fails too, that would eliminate computer, network, and directly point to some issue with your account.

Bananarama
08-23-2023, 04:09 AM
I managed to log in on a friend's machine, and my characters were there, and I got to properly log in... Could the issue be with my PC or my ISP's hardware?

Dragoy
08-23-2023, 06:22 AM
It is good to know that it at least shouldn't be anything account related. Now we just need to get the friend's machine to your place. :]

Mostly just speculating/thinking out-loud, so to speak. Really can't make sense of it, considering everything you've tried by now.

Considering that the connection is terminated immediately, instead of via a timeout for example, when it tries to get to the lobby server, it does feel like some kind of a port or similar issue, like an application preventing the connection... though all that should be good. I believe the process ID doesn't change either, so that Windows would think it's a different application now trying to connect somewhere for example, though I guess there might be some "hooking" or so from an executable to another still, since FFXI is its separate thing from PlayOnline...

I don't know if the game would run in the Windows safe-mode (with networking enabled), but I guess it could be something to try.

As a sidey-note, I checked what IPs I see now, and the 202.67 ones did indeed change, but the 124.150.154.122 remains. That does much look like the lobby server, as it only appears after I hit the button before connecting (or when returning to the character select/title screen from the game), and it goes away after selecting a character or when going back to PlayOnline Viewer. The remote port was 54001 for this test, so in the advertised range, and the local port was 34180, though these are of course likely to change as well (within their ranges).

Still finding it really odd that it doesn't let you proceed from there, considering you get to PlayOnline just fine... unless there's something special with that 124 IP (though you were able to trace route to it, so it should be OK too). Ports /should/ be OK since similar ones are used for the PlayOnline part.

Meh, gotta at least sleep on it. Will keep thinking of them possibilities, and perhaps do some more testing, but will also say good luck while hoping this will be solved before I come up with anything. ^^;

VoiceMemo
08-23-2023, 10:31 AM
So it is something specific to your computer. This is kindof why I suggested having someone teamviewer to watch you login or look at your pc. My friend had an issue like this where he couldn't login. When I looked at his computer there was a firewall bundled into his antivirus that was blocking ffxi connection. I'm now even more convinced it is something like that on your machine since after you hit accept it immediately disconnects you. For something to do it that fast, it has to be a program doing it.

Sirmarki
08-23-2023, 09:16 PM
I managed to log in on a friend's machine, and my characters were there, and I got to properly log in... Could the issue be with my PC or my ISP's hardware?

Have you tried logging in again on your current setup?

You could try reinstalling your network drivers and any USB networking/wifi devices?

But it could well be an ISP issue.

Bananarama
08-24-2023, 02:25 PM
So it is something specific to your computer. This is kindof why I suggested having someone teamviewer to watch you login or look at your pc. My friend had an issue like this where he couldn't login. When I looked at his computer there was a firewall bundled into his antivirus that was blocking ffxi connection. I'm now even more convinced it is something like that on your machine since after you hit accept it immediately disconnects you. For something to do it that fast, it has to be a program doing it.

Far as I can tell I've only got like Windows Defender/Firewall


Have you tried logging in again on your current setup?

You could try reinstalling your network drivers and any USB networking/wifi devices?

But it could well be an ISP issue.

I tried again with a Mobile Hotspot, using cellular and all that. Didn't get through. sounds like it's my PC but the thing is I don't have ANY other program/game that won't let me in like this.

BobbinT
08-24-2023, 02:49 PM
Had similar issues like yours years ago, ends up reinstalling my OS which does ends up fixes the game. My best bet is checking up on task manager, see if there's any running TSR that looks suspicious & end task them, then see if your game can finally ran. If not, then I'm afraid reinstall PC would be the final call.


Also before that, might be a good idea to try "Check Files" while still on POL main menu, sometimes it does fix issues as well.

VoiceMemo
08-24-2023, 06:47 PM
Have you tried launching game in safe mode with networking? This for sure will not load anything but windows base files and network drivers.

Dragoy
08-26-2023, 12:37 AM
Trying to re-produce this, I did a quick test by blocking the lobby IP, and then only the ports that are being used to see how the thing behaves.

It tries connecting to the lobby for about 11 seconds, and then throws:

Error code: FFXI-3100
Could not connect to lobby server.

So a different code, and a different message, which does seem more towards the actual connection failing as I'd expect.

The "Transmission error with lobby server." might mean that the connection is established, but something goes awry when data is actually being transmitted... I maybe guess.

Hrm, back to the drawing-board.

Bananarama
09-01-2023, 09:20 AM
Trying to re-produce this, I did a quick test by blocking the lobby IP, and then only the ports that are being used to see how the thing behaves.

It tries connecting to the lobby for about 11 seconds, and then throws:

Error code: FFXI-3100
Could not connect to lobby server.

So a different code, and a different message, which does seem more towards the actual connection failing as I'd expect.

The "Transmission error with lobby server." might mean that the connection is established, but something goes awry when data is actually being transmitted... I maybe guess.

Hrm, back to the drawing-board.

sorry, I got outta the loop here since university started. I'll see if anything has changed.

Bananarama
08-26-2024, 07:17 AM
I'd hate to necro this thread after almost a year out, but I thought I'd follow up.

Some time after the school year I upgraded my PC. CPU, GPU, storage, motherboard, everything was changed.

I still cannot get back in, even after I changed my Internet Service Provider. It's been so long, and I don't know the first about reinstalling windows (and I honestly don't want to be forced to make an account with M$). Still, nobody on the phone or with my ISP can tell me a thing about any solutions there might be. I haven't been able to even touch FF11 since the time this thread was made, so I'm honestly pretty bummed out.

VoiceMemo
08-26-2024, 10:43 AM
If you want help with this and you have discord, could share screen and show exactly what is going on