How should I make SE team to work to ban permanently these morons?

[Evind]

I have sent a long letter to customer service about RMT users, and they told me to ask it to GM.

So I am telling(actually complaining) to GM about them, and he keeps telling me to report to STF team.

And I wrote all the names of bot users and reported to STF team.

And nothing happened.

I think it is an irresponsible action as a famous game company, and it makes me feel that the SE teams are just neglecting bot users by earning money from them.

What's your opinion to SE teams to ban all those stupid bot users permanently from FFXI?

[Uriah]

The only way anything will ever happen is if you get about a thousand people to threaten to quit if the STF doesn't start doing their job.

Anything less is just screaming into the void. They're not going to ban sub paying bots unless you force them.

[Pixela]

The STF don't ban people blindly because this is idiotic, they use an overall strategy to deal with RMT/cheating and that strategy is never zero tolerance.

If you report someone it usually goes 1 of 4 ways:

It's considered a red: They ban them asap (I've reported people and seen this happen within hours).
It's considered yellow: they ban them at the next ban wave, which could be weeks away
It's considered acceptable, for various reasons (even if it breaks the tos) and so no ban.
You reported people that were doing nothing wrong (for instance people can get reported for speed hacking, when it was actually a mog power or whatever)

The overall strategy works very well, because red infractions are very rarely seen in action.

Just because they didn't do what you want, it doesn't mean they didn't investigate it.

Overall they do a good job, if you don't think so you don't understand the incredible complexity of the situation.

[Uriah]

The only "good job" they do is keeping money coming in. (which is priority one for a business) Bots pay more subs and there is no downside to letting them run wild.

They do a terrible job, of maintaining a game.

banning bots is bad for business. Everyone that doesn't understand that, needs to. It will never be a fun game again, it is run exclusively for profit. If you want ANYTHING to change, take away their profit.

[Pixela]

Starting a war with a billion dollar RMT industry helps nobody, especially when they will almost always play within the rules as long as you allow them to.

If the worst thing you have to complain about is some bots, you have very little to complain about.

[Sp1cyryan]

Starting a war with a billion dollar RMT industry helps nobody, especially when they will almost always play within the rules as long as you allow them to.

If the worst thing you have to complain about is some bots, you have very little to complain about.

"Billion dollar industry"

lol

[Alhanelem]

Ignoring all the silly stuff in this trhead:

Bots will always be a problem even with a team comitted to combating them. You can only limit their impact, there's no realistic way of eliminating it entirely aside from removing the economy from the game entirely (i.e. no trading, no auction house, etc). But even then, you'll still have bots grinding XP as a service.

It's useless to complain about them. As long as there's someone out there willing to pay money to not play the game, there will be people out there to provide those services.

[Pixela]

"Billion dollar industry"

lol

It is, before wow it wasn't. After Wow it is.

[Alhanelem]

It is, before wow it wasn't. After Wow it is.

[Citation Needed]

[VoiceMemo]

What needs to happen is from the community. Years ago buying gil was ostricized and frowned down upon, but somewhere along the way it was accepted by the community. If people stop buying gil, there would be no gilsellers, the community needs to go back to the old ways and look down on the gilbuyers.

[Sp1cyryan]

What needs to happen is from the community. Years ago buying gil was ostricized and frowned down upon, but somewhere along the way it was accepted by the community. If people stop buying gil, there would be no gilsellers, the community needs to go back to the old ways and look down on the gilbuyers.

Public ostracisation needs to occur for this to happen.

[Pixela]

What needs to happen is from the community. Years ago buying gil was ostricized and frowned down upon, but somewhere along the way it was accepted by the community. If people stop buying gil, there would be no gilsellers, the community needs to go back to the old ways and look down on the gilbuyers.

This is stupid, no. It does not work and just makes an incredibly toxic community of stupid witch hunts and bullying, and if you make an incredibly toxic community you just encourage the developers to make gil have less value as is the case on ff14 (where it is near worthless - and people still buy it for housing).

You have to just accept some people want to buy it, and people will sell it and at that point of reality you just encourage the methods they use to farm it be as inoffensive as possible.

Which is what they do.

It didn't work back then, it surely would not work today when most can solo.

[VoiceMemo]

Since we cannot control SE, unless hundreds or thousands of people are willing to stop paying for their account until they get rid of the bots, this method is viable, as we would be policing ourselves. It's at least something we can do and not just keep complaining to SE and being ignored because it would hurt their bottom line, money.

The topic of this post was how to get rid of bots. Saying that there will always be people that buy and sell gil is equal to saying just accept the bots.

[Alhanelem]

A mass customer walkout would likely just lead to the game's termination.

[Sp1cyryan]

A mass customer walkout would likely just lead to the game's termination.

The dominant sheepish consumer culture encourages that the answer to every disagreement to be to halfhearted boycott something. Which obviously does nothing when there is no competitor to threaten the target with. In this case there is no "hurting SEs (already hurting) bottom line" to get your way.

Direct action by the community to the community is the only possible way. There is no other solution coming anytime soon, if ever.

[Immortal]

Guys you dont need the community to stop gil buyers. You need SE to ban the hackers... Well, when people are blatantly hacking and botting in the open, why would others not join them? Dont go after the little guys who are following in their footsteps because SE does nothing. All they have to do is ban the obvious abusers, and the rest of the flock will fall in because they will be afraid. Its that simple, those that are banned will simply recreate accounts again anyway, just keep banning their idris and support accounts. Literally anyone they hire for 10 minutes could do it.

[Alhanelem]

Direct action by the community to the community is the only possible way.
I'm not saying you're wrong, but the only reason the game is still running is it prints money for SE. The only thing that can happen with a boycott is the game shutting down due to not making money. It's not going to persuade them to do anything else.

[Uriah]

Win/Win scenario. No downside.

[Sp1cyryan]

I'm not saying you're wrong, but the only reason the game is still running is it prints money for SE. The only thing that can happen with a boycott is the game shutting down due to not making money. It's not going to persuade them to do anything else.

Because boycotts are generally foolish emotional reactions. That was the point.

[Alhanelem]

Well it sure sounded like you were supporting the idea in the post I replied to.

[Sp1cyryan]

Well it sure sounded like you were supporting the idea in the post I replied to.

Nope

______

[Uriah]

There are too many bots! Make the STF do something!

[Pixela]

There are too many bots! Make the STF do something!

You just want them banned so the gil you sell goes up in price.

[Uriah]

The "not so secret" "secret"