Incomplete Character Transfer

[Austille]

Platform: Windows 10
ISP: Mediatti Broadband Communications
Type of Internet Connection: CATV
Internet Connection Speed: 82.6 Mbit/s
Date & Time: Dec 28, 2021 19:46PM JST
Frequency: Once
Character Name: Smashbuttons
Race: Tarutaru
World: Bahamut
Main Job: Warrior
Support Job: Samurai
Area and Coordinates: N/A
Party or Solo: Solo
NPC Name: N/A
Monster Name: N/A
Steps:
1. I logged out of Bahamut using /shutdown.
2. Soon after logging out I paid for a world transfer to Lakshmi.
3. I logged back into my character within minutes to see if the transfer was complete.
4. My character showed it was still on Bahamut but SE account management says the character is on Lakshmi.
5. I've been stuck on Bahamut for 3 days now and I keep being told to wait longer for my character to transfer but I think I messed up the server move by logging in too early after purchase.

[Pixela]

This has always been the case, it happens if you don't leave at least 10 minutes after transfer to login. The login process sometimes canceles the server transfer.

[Austille]

This is actually the second time this has happened to me. The first time I talked to a GM and they pushed the transfer. This time I’ve talked to in game and website GM’s and they are giving me the run around and told me to post here. No GM has been willing to help.

[Pixela]

I had this happen about 6-7 times before I learned what caused it, just keep contacting a GM in the game and asking them to transfer you manually. They will do it, and infact are the only ones that can fix this for you.