Account Penalty Policy

[Pixela]

Can we seriously have a system that removes an account penalty after a period of time has elapsed? We have a two strikes and you're banned policy on this game still and it's nearly 20 years old, I killed a RMT fishbot 13 years ago and got an account strike and 2 week suspension for it. If I do anything again I will get a full account ban, as much as I love this game I and many others will not start again.

A system like this was designed long ago when the game was still seen as a 5 year project, there has to be a period of time where these things are removed from the account. This is also why many people refuse to post here, becasue they think forum bans maybe linked to their accounts.

This was recently changed on FF14, where accounts warnings are removed after 3 years. Now I am fully aware how ban happy FF14 is and FF11 isn't as strict but I don't think it's too much to ask that past crimes be erased after 3-4 years of play.


Since penalties would lose their significance if they were erased after a short period, Penalty Points accrued from penalties of the lowest severity (a Caution) will not start decaying until at least one year has passed. Those involving a “temporary service account suspension,” or more severe, will not start decaying until a minimum of a three to six-year period has passed. We believe users who manage to maintain good in-game behavior during this period will not suddenly forget their long-term commitment even if the reduction system completely erases their accrued Penalty Points.

[Balduran]

What is the challenge to keep an account in good standing? People's behaviors are their own doing, and Final Fantasy has a strong stance online manners. I for one am really glad that my online interactions with people in this game are well governed, and if anyone goes out of line with vulgar abuse they will severely be dealt with.

14 years ago I wasn't the same person I am right now. I've used abusive language against a specific person in Dragon's Aery during the HNM days, got my suspension, and now that strike will never go away from my account. It doesn't bother me too much though because I am in control of my behavior and know that I won't put myself in this position again.

[Pixela]

5 years is more than enough time passed for any past warning to be wiped.

[Balduran]

5 years is more than enough time passed for any past warning to be wiped.

What is the justification behind that, and what is the justification that people can't control their manners.

[Pixela]

Because this game is 20 years old and lives or dies based on the recurring play of the veterans, there is nothing to gain from banning someone over something they did 15 years ago due to having 2 minor warnings.

Also, if someone can behave for 5 years they are not going to instantly go off on one anyway.

The point of a warning system is to teach someone a lesson, I think 5 years is lesson enough.

[Balduran]

Because this game is 20 years old and lives or dies based on the recurring play of the veterans, there is nothing to gain from banning someone over something they did 15 years ago due to having 2 minor warnings.

Also, if someone can behave for 5 years they are not going to instantly go off on one anyway.

The point of a warning system is to teach someone a lesson, I think 5 years is lesson enough.

Ya that's why I put myself as the example, 14 years ago I got penalized, all I have to do now to keep my account safe is to prevent that situation from happening, and it's 100% in my control.

[Uroah]

Ya that's why I put myself as the example, 14 years ago I got penalized, all I have to do now to keep my account safe is to prevent that situation from happening, and it's 100% in my control.

It may be within your control but it's the dumbest shit ever. Permanent records in a VIDEO GAME.

[Stompa]

This is also why many people refuse to post here, becasue they think forum bans maybe linked to their accounts.



Five years ago, I got a one-month ban from this forum, after telling a joke, and the email they sent me said [paraphrased] ; "... if there are any further violations, it may result in you being banned from all current and future SE products ..."

So it would seem that forum bans do cross over into game bans.

When I read that email, I felt very happy. I certainly have no complaints!

I am actually thankful, to know where the line is drawn. I can pretend to be Mary Poppins. Makes no difference to me.

I would like to see in-game RMT / botting activity punished with equal or even greater strictness.

:cool:

[Pixela]

Ya that's why I put myself as the example, 14 years ago I got penalized, all I have to do now to keep my account safe is to prevent that situation from happening, and it's 100% in my control.

This is not correct, what if a GM makes a mistake, what if a family member gets on your account when you goto the toilet and does or says something against the ToS, what if your account gets hacked and they do something against the rules?

Pencils have erasers for a reason, a warning is a safety net. 5 years is sufficient, anything beyond that is vindictive and counter productive to running a business.

[Balduran]

It may be within your control but it's the dumbest shit ever. Permanent records in a VIDEO GAME.

A video game played by thousands and hundred of thousands. Not everyone has the same values or personal integrity as others do, so such measures should be taken to ensure parity and equality.

[Balduran]

This is not correct, what if a GM makes a mistake, what if a family member gets on your account when you goto the toilet and does or says something against the ToS, what if your account gets hacked and they do something against the rules?

Pencils have erasers for a reason, a warning is a safety net. 5 years is sufficient, anything beyond that is vindictive and counter productive to running a business.

- When a GM makes a mistake, you can appeal, and further investigations will take place.
- If an account was hacked, necessary investigations will be made to prove so.
- If a family members gets on your account, that's your responsibility.

[Zehira]

Five years ago, I got a one-month ban from this forum, after telling a joke, and the email they sent me said [paraphrased] ; "... if there are any further violations, it may result in you being banned from all current and future SE products ..."

So it would seem that forum bans do cross over into game bans.

When I read that email, I felt very happy. I certainly have no complaints!

I am actually thankful, to know where the line is drawn. I can pretend to be Mary Poppins. Makes no difference to me.

You are so cute. One-month ban was a pretty long time. I got my 10-day ban from this forum twice. Different than the rest of others. Something like that is also different than the official FFXIV forum I experienced years ago.

I was never banned from the game. Only got kicked out of the connection few times (both FF11 and FF14 at the same time).


I would like to see in-game RMT / botting activity punished with equal or even greater strictness.

:cool:

Oh, SE is not going to ban the bots any time soon I am afraid. Based on the last four reports from FFXIV.


Time Period: Sep. 30, 2021 to Oct. 6, 2021

・Participation in RMT/prohibited activities
　・Accounts terminated: 3,347
　・Accounts temporarily suspended: 17

・RMT advertising
　・Accounts terminated: 999

Time Period: Oct. 7, 2021 to Oct. 13, 2021

・Participation in RMT/prohibited activities
　・Accounts terminated: 4,561
　・Accounts temporarily suspended: 9

・Botting activity (excluding RMT vendors)
　・Accounts temporarily suspended: 7
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 1,563

Time Period: Oct. 14, 2021 to Oct. 20, 2021

・Participation in RMT/prohibited activities
　・Accounts terminated: 4,129

・Botting activity (excluding RMT vendors)
　・Accounts temporarily suspended: 1
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 1,645

Time Period: Oct. 21, 2021 to Oct. 27, 2021

・Participation in RMT/prohibited activities
　・Accounts terminated: 5,216

・Botting activity (excluding RMT vendors)
　・Accounts terminated: 2
　・Accounts temporarily suspended: 1
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 1,226

That's all? Interesting...

Also SE, you are so cute. <3


We thank you all for your continued support, and will continue to update and review our rules and policies to ensure our players can safely enjoy their time in FINAL FANTASY XIV.

[Voidstorm]

I'd like to see permanent bans done away with entirely. (except for RMT ofc)
Instead give a costume effect that makes them unable to leave their chosen town, unable to use shout/yell, and persists through death for X time (days ~ month)
*costumes make you unable to interact w/ others.


This way, you're seen in basically time out for a long time, known as someone who did wrong, and can't do anything, but must run XI to keep that costume counting down. The game is a glorified chat room with only their friends until the 'time-out' is over with.
Can also reset their gil to 0 as an additional penalty.

[Uroah]

I'd like to see permanent bans done away with entirely. (except for RMT ofc)
Instead give a costume effect that makes them unable to leave their chosen town, unable to use shout/yell, and persists through death for X time (days ~ month)
*costumes make you unable to interact w/ others.


This way, you're seen in basically time out for a long time, known as someone who did wrong, and can't do anything, but must run XI to keep that costume counting down. The game is a glorified chat room with only their friends until the 'time-out' is over with.
Can also reset their gil to 0 as an additional penalty.

That's all really dumb, but that said it's still an improvement over a life time ban.

[Pixela]

I have no problem with bans, but there should be no permanent record for past misdeeds. Everything should have a decay, even if it's 6 years.

It's amazing to me anyone would argue against this, vindictiveness I guess.

[Immortal]

I agree with OP. Why is XIV getting all these cool additions and changes and we literally get nothing at all? I get that its more popular atm, but it shouldn't be hard to implement the exact same systems you have in place for your other MMO. How easily you could have avoided losing TONS of customers if this system had been in place years ago. Just do it now, people change and they shouldn't have to walk on eggshells after a suspension in fear they will get banned forever and lose it all. You are literally bleeding a lot of money because you constantly activate auto ban software and hit your real players who got accustomed to skirting the thin line after you did nothing for years. Only a warning is needed, and if the strikes wear off after a few years I think it would be fair to everyone.

[Ariandra]

HI!
Why not reactivate one of the deactivated servers and send offenders including RMT bots to that server, the penalty will be to pay for the server transfer, money in SE's pocket all day, of course RMT would delete and remake on other servers, again money in SE's pocket all day, you reading this SE?