Bugged NPC Names!

[Kjara]

Operating System:
Windows 7

ISP:
Fastweb

Type of Internet Connection:
ADSL, Optic Fiber

Internet Connection Speed:
Unknown

Date & Time:
Time of this posting, persistent. (8/11/2021 1:26PM GMT+1)

Frequency:
Persistent (changing zone does not fix it)

Character Name:
Chiaral

Race:
Mithra

World:
Bahamut

Main Job:
BST

Support Job:
DNC

Area and Coordinates:
Port San d'Oria I-8

Party or Solo:
Solo

NPC Name:
Skipper Moogle, Moogle Dinghy

Monster Name:
None

Steps:

Upon approaching the Moogle Dinghy to access my Mog Garden, I've found that the Skipper Moogle is instead now named Moogle Dinghy.
Talking to the Skipper Moogle shows the correct name in the chat log.
Targeting the Moogle Dinghy will display the name "Greeter Moogle".


https://media.discordapp.net/attachments/828230294246785054/874978463633776650/v2.png?width=888&height=499

[Kimiko]

Operating System:
Windows 11

ISP:
XFinity

Type of Internet Connection:
Cable

Internet Connection Speed:
300mb+

Date & Time:
Time of this posting, persistent. (8/11/2021 8am EST)

Frequency:
Persistent (changing zone does not fix it)

Character Name:
Kaeleka

Race:
Taru

World:
Ragnarok

Main Job:
THF

Support Job:
WAR

Area and Coordinates:
Port Windurst (Near Mog House)

Party or Solo:
Solo

NPC Name:
AMAN Greeter, Suspicious Tarutaru, Mimbo-Pimbo

Monster Name:
None

Steps:
AMAN Greeter shows as Pichichi, talking to her causes all controls to lock forcing a client crash.
Suspicious Tarutaru is showing as a blank name
Mimbo-Pimbo is showing as Odyssean Passage.

[Dragoy]

Oh yay, it's not just me. Was wondering a bit since I saw no reports for so long. :]

Just wanted to add that this seems to have happened in all the areas that didn't have the correct background music for the special event (thank you for fixing that!), and it seems to have affected only, and all of the NPCs that have been added after a certain point in time (older ones seem to be okay).

Oh and running the file check found nothing awry.

[Tokimemofan]

Greeter Moogle, Curio Vendor Moogle, Clarion Star, Suspicious Galka and several others are broken with the wrong or missing names

[Ultimoore]

I am also having this issue with the Moogles and the NPC's in Windurst on Ragnarok.

[Pixela]

They added a new ??? and didn't correctly set it up in the names list so all names after it are now messed up, it's not your install it's the game.

They need to fix this asap, it's causing crashing problems with missions.

[Alhanelem]

They reverted the fix for the sunbreeze festival not working correctly in certain areas to address this problem


Side note, windows 7 is no longer supported, so you won't get any official help from support with any issues you may have.

You also really shouldn't use it anymore because it is no longer supported by Microsoft, even for security updates.

[Ultimoore]

They reverted the fix for the sunbreeze festival not working correctly in certain areas to address this problem


Side note, windows 7 is no longer supported, so you won't get any official help from support with any issues you may have.

You also really shouldn't use it anymore because it is no longer supported by Microsoft, even for security updates.

So I switched my version of windows on my W.I.N.E configuration to windows 10. I am still getting the same issue. I am thinking it doesn't having anything to do with the windows version. I think they implemented something new to the game that affects dialogue and NPC's specifically. Like right now my character in stuck in the Monstrosity Hub with no way of exiting the area.

https://i.imgur.com/BZ7O6JH.png

[Pixela]

They reverted the fix for the sunbreeze festival not working correctly in certain areas to address this problem


Side note, windows 7 is no longer supported, so you won't get any official help from support with any issues you may have.

You also really shouldn't use it anymore because it is no longer supported by Microsoft, even for security updates.


Complete nonsense.

[Alhanelem]

So I switched my version of windows on my W.I.N.E configuration to windows 10. I am still getting the same issue. I am thinking it doesn't having anything to do with the windows version. I think they implemented something new to the game that affects dialogue and NPC's specifically. Like right now my character in stuck in the Monstrosity Hub with no way of exiting the area.

https://i.imgur.com/BZ7O6JH.png
I wasn't really saying that it did, I"m just pointing out that you're running an officially obsolete windows version. That's why I said "side note."

Generally, the game will work fine regardless, but Square Enix won't provide any official support if you contact them about technical issues, or they will offer no guarantee their help will work.

Your issue is almost certainly being caused by one or more add-ons you are using. Since you are clearly using some from your screenshot.

Load the game without any third party tools, and see if you are able to leave then.



Complete nonsense. It's a fact, regardless of what words you choose to say in response. The only exception is corporations/businesses can pay money to get extended support, but even that will end in 2023.

[Ultimoore]

I wasn't really saying that it did, I"m just pointing out that you're running an officially obsolete windows version. That's why I said "side note."

Generally, the game will work fine regardless, but Square Enix won't provide any official support if you contact them about technical issues, or they will offer no guarantee their help will work.

Your issue is almost certainly being caused by one or more add-ons you are using. Since you are clearly using some from your screenshot.

Load the game without any third party tools, and see if you are able to leave then.


It's a fact, regardless of what words you choose to say in response. The only exception is corporations/businesses can pay money to get extended support, but even that will end in 2023.

1. I am running the game from Linux via Wine (Which I might add runs FFXI far better than Winblows). I have been since 2011. The game has run fine up until this last update.
2. Now the NPC's either have no name, or the name "NPC" . When you interact with them any options you would have had are now missing as I showed in the screenshot.
3. Visual effect addon to affect the actual game files what I have there is visual overlays and they again do not affect the game functionality.
4. This issue persists on the base game as well as it does on Windower. That was the very first thing I tested.

[Alhanelem]

1. I am running the game from Linux via Wine (Which I might add runs FFXI far better than Winblows). I have been since 2011. The game has run fine up until this last update. Linux and wine is an entirely different ballgame, and it goes without saying that Linux is totally unsupported by SE as well, whether it objectively "runs better than winblows" to you or not.

Rest of the points: You never actually said you tested that already, so how would I know?


3. Visual effect addon to affect the actual game files what I have there is visual overlays and they again do not affect the game functionality. many windower features are knkown to affect the game whtehr the'yre "visual" or not. I've had multiple cases where i couldn't progress through a battlefield cutscene but running without any external tools allowed me to proceed. Hence why I made that suggestion, and you didn't tell me before just now that you already tried that.

Something about your the environment you're running the game in must have something to do with it, because obviously, it isn't happening to me even with more "visual effect addon" than you have, using the "winblows" 11 beta channel:
https://i.imgur.com/L4tARrD.png

The only other probable explanation is that this happened to you when the glitch with NPC names was still happening.

[Kjara]

They reverted the fix for the sunbreeze festival not working correctly in certain areas to address this problem


Side note, windows 7 is no longer supported, so you won't get any official help from support with any issues you may have.

You also really shouldn't use it anymore because it is no longer supported by Microsoft, even for security updates.

I'm already aware that windows 7 is not supported, but the bug was not dependant on my Operating System, as many other players in my group had the same issue.

With that aside, at present I cannot afford a new machine that can run Windows 10. So I'll be sticking to what I've got.

EDIT: Forgot to mention that as of the Sunbreeze music fix, this issue has been solved on my end. I don't use any third party tools, so maybe uninstalling those until a compatible patch is out might be a solution for those who still are running into issues.

[Alhanelem]

I'm already aware that windows 7 is not supported, but the bug was not dependant on my Operating System, as many other players in my group had the same issue.I didn't say it was. it was a Side Note. I never suggested or implied it was the cause of your issue.

[Ultimoore]

Okay so I have been racking my brain the past week on why names were coming up weird and why certain dialogues were empty. So I was like "Hey lets try and validate the file through the game FFXI config program". So I open up FFXI config and clicked the validate files button and began launching the game as per normal. Guess what? It noticed that a few files were missing. It ran a proper download of all the missing files and everything works again.so here are your steps:

1. Boot up FFXI and find the "Validate game files" button and click it, then exit FFXI Config.
2. Boot up Playonline and let POL run the validation process.

If this doesnt work for you try reinstalling the game entirely.

[Alhanelem]

Okay so I have been racking my brain the past week on why names were coming up weird and why certain dialogues were empty. So I was like "Hey lets try and validate the file through the game FFXI config program". So I open up FFXI config and clicked the validate files button and began launching the game as per normal. Guess what? It noticed that a few files were missing. It ran a proper download of all the missing files and everything works again.so here are your steps:

1. Boot up FFXI and find the "Validate game files" button and click it, then exit FFXI Config.
2. Boot up Playonline and let POL run the validation process.

If this doesnt work for you try reinstalling the game entirely.
I wasn't aware there was another way to check files besides the button in the login menu of the playonline viewer. And it produced different results? very weird.

[Dragoy]

I wasn't aware there was another way to check files besides the button in the login menu of the playonline viewer. And it produced different results? very weird.

It's new... ish. I think it was implemented with the changes in the May. 10, 2019 (JST) Version Update.

I don't think it should produce different results however, but it is different in that if you trigger it from the config utility, the game client acts as if there was an update available, and performs the steps similar to that when launching the game. I would not be surprised though, if it checked entirely different things than what the check via the PlayOnline Viewers start screen checks... but it would be at least a bit weird.

That said, testing them out now after a long while, I do notice that the start screen check mentions going through 59464 files while the "version update check" went through a little over 47000 files, so there's that.

It is interesting that there was such an issue here, since the changes to the areas seemed to be a server-side only, meaning there was no game client change required, and only the areas in question were unavailable for a short while. Perhaps there was something else going on as well that managed to upset the local files.

(As a sidey-note, I also play on Linux, via Wine, but I don't use anything that would alter the game behaviour or otherwise interact with its data. I was online in game during the time the change was reverted, checked the areas in question after they were done, and indeed the issue was gone with that for me.)