While logged in and online status friends cant see me or i them on friends list

[Propitiation]

Platform:pc
ISP:comcast
Type of Internet Connection:cable
Internet Connection Speed:10mbps
Date & Time:21NOV2020
Frequency:constantly
Character Name:Propitiation
Race:hume
World:odin
Main Job:all
Support Job:all
Area and Coordinates:
Party or Solo:either
NPC Name:na
Monster Name:na
Steps:
1.people cant see me on their friends list nor i them, shows all my friends as offline.
2. People see me as offline on their friends list.
3.

[Lockhart]

Any chance you changed handles? If you switch from one handle to another, all friends who are friends to the original handle will show as offline and that handle will be offline to them. Just another check would be to ensure your online status is "online".