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Vold
04-17-2011, 08:38 AM
Platform: PC Windows 7 32 bit

ISP: At&t

Type of Internet Connection: DSL

Internet Connection Speed: 3.5 Mbit/s

Date & Time: Saturday April 16 7:31pm EST

Frequency: Always

Character Name: Voldermolt, Motaki

Race: Hume M - Vold, Hume F - Motaki

World: Quetzalcoatl

Main Job: level 90 Thief Vold, level 4 Monk Motaki

Support Job: level 45 Ninja

Area and Coordinates: Port Jueno, H-8 and I-8 at all four Synergy Furnace in zone.

Party or Solo: Party, 2 members

NPC Name: Synergy Furnace

Monster Name: None

Steps: Um...

1. Gathered materials for a Pyrosoul Ring.
2. We approached the Synergy Furnace with haste and excitement, Vold with Synergy skill 80 and Motaki with Goldsmithing skill 90.
3. We traded the synergy materials to the furnace only to find out Motaki no longer has the goldsmithing skill to start the synergizing. We received a "current goldsmithing skill makes this impossible to synergize" message on every furnace we tried it on, with Vold and Motaki both trying to trade materials to the furnace, despite successfully completing it days before in Bastok Markets.
4. We developed frowns due to disappointment.
5. Did not try going back to Bastok Markets to try there again.

Karbuncle
04-17-2011, 08:41 AM
You can make Anything Via Synergy so long as you have the Required Crafts for the Synth in your party, and in the same zone.

So IDK. ;x

Baccanale
04-17-2011, 09:18 AM
Greetings, Vold!
Thank you for posting your concerns with Synergy and the Pyrosoul Ring. In order to make sure that we have enough information for an investigation, it would be a great help to us if you provided as many details as you can in the following form:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
Support job of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.

*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thanks again for your participation!

Vold
04-17-2011, 04:14 PM
My apologies on my failure to do this before, it completely slipped my mind as I was in "WTF mode" after failing to make this ring again. Updated original post.

Baccanale
04-17-2011, 04:56 PM
Greetings again, Vold!Thank you for taking the time to fill out the form that I provided. I have made sure to submit your information to the development team for further investigation into this matter. I recommend checking on this thread for any further news about their findings. Thanks again for your report!