SoA Mission 4-5-1 Game crash

[Cashmnty]

Platform: Windows
ISP: T-Mobile
Type of Internet Connection: Broadband
Internet Connection Speed: 48Mbps up/ 18Mbps down
Date & Time: 2/12/2019
Frequency: Persistent
Character Name: Cashmonty
Race: Hume
World: Shiva
Main Job: 99 WAR
Support Job: SAM
Area and Coordinates: Eastern Adoulin K-9
Party or Solo: Solo
NPC Name: Ploh Trishbahk
Monster Name: N/A
Steps:
1. Mission 4-5-1 upon trading Ploh Trishbahk the Arciela's Grace necklace for the mission, the game locks up for 1-2 seconds then crashes completely.

2. Was able to reproduce 5-7 times after this. Subsequently, I do not have to trade her anything to crash, all I have to do is try and speak with her. The necklace is no longer in my inventory either way.

3.Unable to progress past this mission.

[Dzspdref]

If you are using either a 3rd party windower, or even the in-game windower, we had this happen to some people in our LS awhile back. If you are, try logging on using the 'vanilla' log-in, proceed to finish the mission, then resume your game. Hope this helps.