Black screen on Adoulin mission, please help me

[Eldrij]

Hi, i'm on adoulin mission 5-3-3 Blood for blood.
In Ra'Kaznar Turris, i examine the Ominous Postern for a cutscene but nothing happens, only a black screen. I tried to turn off windower but it's the same. am i the only one ? please help, ty.

[Elexia]

Hi, i'm on adoulin mission 5-3-3 Blood for blood.
In Ra'Kaznar Turris, i examine the Ominous Postern for a cutscene but nothing happens, only a black screen. I tried to turn off windower but it's the same. am i the only one ? please help, ty.

It's most certainly a 3rd party program issue. I just did my adoulin missions perfectly fine.

[Pixela]

The game is broken under certain circumstances (I think it's a windows 10 issue) and the devs don't seem to care, this is happening to a lot of people and the GMs just leave you hanging.

Contact the person on this post and ask for the windower app to fix it

https://www.reddit.com/r/ffxi/comments/8g6kxu/need_some_help_stuck_in_cutscene_limbo/

[Eldrij]

thank you for your answers :)

[Sirmarki]

The game is broken under certain circumstances (I think it's a windows 10 issue) and the devs don't seem to care, this is happening to a lot of people and the GMs just leave you hanging.

Contact the person on this post and ask for the windower app to fix it

https://www.reddit.com/r/ffxi/comments/8g6kxu/need_some_help_stuck_in_cutscene_limbo/

Or.. Maybe the issues are in relation to people using third party software to begin with?

[Ashzerox]

I have Windows 10 Pro and don't have any issues with 11. You can install Razer Cortex Game Booster. Very simple to use and setup, and blocks every program/file that is not needed/required for Final Fantasy 11 to play. I usually get a boost (opens up) of an average of 750MB+ on just memory alone. When you log off the game, Razor Cortex shuts down and automatically restarts any programs/files that it blocked.

[Pixela]

Or.. Maybe the issues are in relation to people using third party software to begin with?

Few things:
Firstly, you don't know it's a widower issue. You're just assuming it to be the case, it could be a windows 10 issue and it's only something that happens if you dc during a cut-scene.

Secondly, even if it is a windower issue. Not addressing it means customers are forced to unsubscribe, in possibly large numbers.

I've seen about 10 posts about this issue here and on other forums, that means it's a much bigger issue than those simple 10 people. Most will just quietly go into the night on an issue like this.

What happens is you get perma locked in a black screen and nothing can get you out of it, your character is effectively destroyed. This is fairly easy to fix for a developer, in that all they need to do is to add a timer to the black screen > play cut-scene state, so that if 1 hour passes and they are still in the cut-scene state it kicks them out. This isn't a hard thing to add.

[Sirmarki]

Few things:
Firstly, you don't know it's a widower issue. You're just assuming it to be the case, it could be a windows 10 issue and it's only something that happens if you dc during a cut-scene.
Secondly, even if it is a windower issue. Not addressing it means customers are forced to unsubscribe, in possibly large numbers.

It doesn't matter if it is or isn't the issue. It's use is forbidden in the terms and conditions of the game, and bends game mechanics. So, obviously SE aren't going to support it, because firstly, its not their software, and secondly, who knows what it is doing in the background (technically) of POL/FFXI.

I'd rather play with a smaller population than a load of people using third party tools to gain an advantage over players who are not using such tools, otherwise things spiral out of control. An example is the sheer number of bots or automation I witness these days.

[Pixela]

It doesn't matter if it is or isn't the issue. It's use is forbidden in the terms and conditions of the game, and bends game mechanics. So, obviously SE aren't going to support it, because firstly, its not their software, and secondly, who knows what it is doing in the background (technically) of POL/FFXI.

I'd rather play with a smaller population than a load of people using third party tools to gain an advantage over players who are not using such tools, otherwise things spiral out of control. An example is the sheer number of bots or automation I witness these days.

Again, you don't know if it's a windower issue or not. Just that it happens to people under certain circumstances, you're assuming it's widower when you have no facts of that being the case.

Also, unless less people make more money there is a good chance less people means less or even no updates for you personally.

[Sirmarki]

Again, you don't know if it's a windower issue or not. Just that it happens to people under certain circumstances, you're assuming it's widower when you have no facts of that being the case.

I'll repeat what I just said "It doesn't matter if it is or isn't the issue" - It's a third party program that is AGAINST the terms, so in terms of [official] support, it ends there..

You assume that if such tools were somehow "stopped" that players would leave? I seriously doubt that players would quit over that because they are addicted to the game too much. You can't have a free for all 'third party software' fest because game balance goes out of the window and it opens up Pandoras box. Hence why companies have such rules against such software in place.

[Nyarlko]

I'll repeat what I just said "It doesn't matter if it is or isn't the issue" - It's a third party program that is AGAINST the terms, so in terms of [official] support, it ends there..

You assume that if such tools were somehow "stopped" that players would leave? I seriously doubt that players would quit over that because they are addicted to the game too much. You can't have a free for all 'third party software' fest because game balance goes out of the window and it opens up Pandoras box. Hence why companies have such rules against such software in place.

I think that Pixela's point is mainly that there are other sources of headaches that exist besides That Which Shall Not Be Named. It's also best not to talk about That Which Shall Not Be Named here on the OF, even from a negative viewpoint, since it is classified as a Bad Thing (tm) and could get you into trouble here on the OF. <_<

I recently helped a lsmate who had a firewall issue with FFXI that would only block certain connections and cause the client to lockup. (We assumed that was the issue after I got him/her to turn off an apparently finicky 3rd party firewall who's name I'd never heard of, and FFXI started working properly again. <_<) I'm sure it's stupidly rare for something like that to occur, but there are other things that exist that are capable of causing problems.

There has been a rash of reports of this exact type of problem over the last couple months (getting trapped in a cutscene/blackscreen,) it's happening to those using no 3rd party tools for FFXI, and the devs are both aware of and working to fix the issue.

[Alhanelem]

I've heard of issues like this happening on consoles all the time before they were dropped, it is unlikely it is a windows 10 issue or 3rd party issue specifically. Your install could be corrupted or some background process that doesnt even have to do with the game could cause problems. There are many reasons why stupid crap like this could happen.

Try doing a file repair at the playonline login screen, if that doesnt work try (shudder) reinstalling.

[Pixela]

"Resolved Issues

The issue wherein some help text contained typographical errors.

The issue with the Aht Urghan mission Ragnarok wherein players could not progress if they disconnected during a cutscene.

The issue with escutcheon crafting quests wherein, under certain circumstances, quests from different synthesis categories would trigger.

The issue wherein the following pieces of equipment would not display correctly on Hume males.

Sarissa / Blurred Lance / Blurred Lance +1"

http://forum.square-enix.com/ffxi/threads/53963-May.-10-2018-%28JST%29-Version-Update

Not exactly your issue but it shows they are aware of it and working through the missions I suppose.