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View Full Version : Thank you POL for tkaing $13 from me and stil not able to play....



omod
04-14-2011, 09:55 AM
So I decied to reactivate my od ff xi account. Didnt think it would be that hard to do...After buying a new version of the game from best buy online and downloading it, I started to play on a new account and everythign was fine and dandy, but now apparently I can reactivate my old content ID cause I get stopped at "confirm membership" page where I cant type in my password, So I look into it and find out there 2 versions of the POL viewer so I download the one off the website and it worked....I got into my old accoutn PAID OFF the $13 I owed them and then went to try play FFXI and got the error "FF XI is not installed" , SO i figured that I'd try to unistalle the game and reistalle it, since it was the EU viewer messign it up befor I fig the game just need to be re-dled, So I do all that junk get back at my accoutn go to content ID to reactivate it and I get the same error as the first time....tells me my password or ID is wrong.

I even tried to talk with "customer service" but all they did was change my password and tell me have a nice day, did even give me time to explain my proablem before shuttign the session down...some customer service.......:mad:

anyoen got any idea how to fix what im going through <<; it seems everytime I try too get ff xi it turns into a EU version of the game for some reason >>

Secondplanet
04-14-2011, 11:51 AM
i had a similar problem for my wifey account, since i had a spare harddrive i installed it into my computer and put the Euro version of the game on the smaller harddrive with the euro POL and then on the main i have the north american POL and FFXI and it solved the problem. Not sure if this could help you out though.

Rambus
04-15-2011, 03:19 AM
I have lots of problems with thir service.

here is my story:
http://forum.square-enix.com/ffxi/threads/4333-SE-customer-service

Nadeu
04-20-2011, 03:48 AM
Closed for duplicate thread.