Cannot log onto one character

[Peregrin]

Thread Title:
Logging onto one character on my account (Peregrin on Valefor) causes Play Online to stop working

Platform:
Windows 10

ISP:
NTT

Type of Internet Connection:
Optic Fiber

Internet Connection Speed:
Specify the speed of internet connection. I don't know

Date & Time:
approximately 0:00 JST November 23 2017

Frequency:
Always occurs whenever attempting to log into character Peregrin on Valefor server

Character Name:
Peregrin

Race:
TarutaruM

World:
Valefor

Main Job:
Black Mage

Support Job:
Scholar

Area and Coordinates:
Port Windrust, outside of the Mog House

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

Steps:
While moving from Port Windurst to my Mog House Play Online stopped working. When attempting to log back into the same character (Peregrin on Valefor) Play Online stops working. Other characters on the same account can be logged into.

[Sirmarki]

Do you have a phone with access to the internet? or an alternative internet connection in your household?

If so, you could try tethering your phone with your PC and attempt to log in that way using your phones connection. In some cases this somehow "resets" the connection so that you will be able to login. Once you are logged in, you should be able to successfully log out, and then log back in via the normal means.

[Peregrin]

I did a full re-install and am now able to log in. Thank you for your reply.