Log in

View Full Version : Early Spring Battle Content Campaign 2017-02-23: Wanted Dial



Dragoy
03-15-2017, 11:09 PM
The campaign details erroneously advertise the 'Wanted Dial Campaign' on the EU and US PlayOnline sites.

It is not mentioned in the Japanese documentation (nor is it actually implemented in-game).

JP: http://www.playonline.com/pcd/topics/ff11/detail/15344/detail.html
EU: http://www.playonline.com/pcd/topics/ff11eu/detail/15346/detail.html
US: http://www.playonline.com/pcd/topics/ff11us/detail/15345/detail.html
Thank you.

IBHalliwell
03-17-2017, 05:00 AM
The campaign details erroneously advertise the 'Wanted Dial Campaign' on the EU and US PlayOnline sites.

It is not mentioned in the Japanese documentation (nor is it actually implemented in-game).

JP: http://www.playonline.com/pcd/topics/ff11/detail/15344/detail.html
EU: http://www.playonline.com/pcd/topics/ff11eu/detail/15346/detail.html
US: http://www.playonline.com/pcd/topics/ff11us/detail/15345/detail.html
Thank you.

It is in the English and thus under US law should exist. I worked for several companies and the legal department always told us what we wrote on behalf of the company was something the company had to stand behind. Thus all the reviews ....

It is not honorable to tell us to expect something and then ignore it and us.

Also if you're reporting the problem, IMHO, you should consider using the form in the sticky.

Sirmarki
03-17-2017, 08:29 PM
It's now been removed from the website.

Jakuk
03-17-2017, 09:07 PM
It's now been removed from the website.

That's all nice, but why couldn't they just have a rep post "We're sorry, this was a translation error." and just add it to the next Campaign.

Sirmarki
03-18-2017, 01:38 AM
That's all nice, but why couldn't they just have a rep post "We're sorry, this was a translation error." and just add it to the next Campaign.

I agree. Maybe they will come up with something.

I think once they gave us a bonus for a mistake that was once made. If I remember correctly, it was the red pell event(?)

Dragoy
03-20-2017, 12:27 AM
Also if you're reporting the problem, IMHO, you should consider using the form in the sticky.

There is no form to be used for this section, hence not using one. :]

Thankies though!

Sicycre
03-29-2017, 10:23 AM
Greetings,

First off, we would like to apologize regarding the lack of communication regarding the Wanted Dial campaign announcement error. When issues like these arise, we will normally provide a notice regarding the problem, but as was pointed out, it was missed during our operational procedure.

We'll be reviewing our internal flows to make sure these issues don't happen again, and to also be sure we provide follow-ups as soon as we become aware of any issues.

Afin
03-29-2017, 04:54 PM
already happened again Sicycre... warding -> Wanted =D

Zhexos
03-30-2017, 01:43 AM
Greetings Afin,


already happened again Sicycre... warding -> Wanted =D

Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.

Nyarlko
03-30-2017, 02:29 AM
Greetings Afin,



Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.

O_O;; New ComRep?! Welcome! (Please be a new ComRep.. We need a more active pipeline to the dev team.)

Songen
03-30-2017, 06:32 PM
Greetings Afin,



Thank you for pointing this out. We have corrected the campaign name. Again, we apologize for the error.

This rep he replied fast, he's good, lets keep him

Afin
03-31-2017, 09:41 AM
very fast =)

Dragoy
03-31-2017, 10:31 PM
Thank you, Sicycre and Zhexos (and welcome!). :]


O_O;; New ComRep?! Welcome! (Please be a new ComRep.. We need a more active pipeline to the dev team.)

Half new, I'd /maybe guess (http://forum.square-enix.com/ffxiv/threads/227972)/.

Nyarlko
03-31-2017, 11:35 PM
Thank you, Sicycre and Zhexos (and welcome!). :]



Half new, I'd /maybe guess (http://forum.square-enix.com/ffxiv/threads/227972)/.

Ah hah! So he's from XIV.. Wonder if it's a temp assignment until we get someone to replace Camate..