Goooodspeeeed
04-23-2016, 12:24 AM
Today I wanted to get armors from my Moogle storage slip 16, which is 119 AF armors. When I hit "Retrieve an item" option, it wouldn't pop up the list of items I got in this slip. It's just stuck there. Nothing shew up and my char also got stuck there, couldn't move, press escape would't cancel or get out of this either but I can still move my in-game camera and still able to chat.
I tried all other slips I have and they are all fine but this one. I also tried to add another 119 AF armor into this slip 16, just trying around hoping it might fix the problem but it couldn't fix it. I don't know when this start to happen because I hadn't used this slip for quite a while until today but it was fine before.
Now I can't get gear to play other jobs, I don't even remember how many items I got in there. Fix this issue ASAP please.
Thank you!
Sirmarki
04-23-2016, 10:20 AM
You need to follow the Technical Support protocol for listing an issue such as this.
Goooodspeeeed
05-01-2016, 12:06 AM
Thread Title: Can't retrieve items from my Moogle storage slip 16
Details: Today I wanted to get armors from my Moogle storage slip 16, which is 119 AF armors. When I hit "Retrieve an item" option, it wouldn't pop up the list of items I have in this slip. It's just stuck there. Nothing shew up and my char also got stuck there, couldn't move, press escape would't cancel or get out of this either but I could still move my in-game camera and still able to chat. The game didn't freeze but it seemed like it was waiting for that list of armors on this slip to pop up. Since it couldn't pop up, it's just stuck there.
I tried all other slips I have and they are all fine but this one. I also tried to add another 119 AF armor into this slip 16, just trying around hoping it might fix the problem but it couldn't fix it. I don't know when this start to happen because I hadn't used this slip for quite a while until today but it was fine before.
Steps:
1. Traded my moogle storage slip 16 to porter moogle
2. Chose "Retrieve an item" option
3. A window of the Armors list of this slip wouldn't pop up and just stuck here
4. Could only still move in-game Camera around and chat fine but couldn't do anything else, pressing Escape button wouldn't cancel to get out of this either
5. To get by, I had to force shutdown the game and logged back in
6. Tried putting a new 119 AF armor into this slip, it worked fine, it accepted the armor fine.
7. Tried to Trade the slip 16 to porter moogle again to retrieve an item, the same issue still occurring.
8. Testing all other slips I have, they all worked fine but this one, number 16
Date & Time: April 21th, 2016 at around 21:00 EST
Frequency: Always
Platform: PC
PC Manufacturer & Model Number: Homebuilt Computer
OS: Windows 7 Ultimate
Graphics Card: Intel(R) HD Graphics 4600
ISP: 3BB
Type of Internet Connection: Optic Fiber