Did not receive Abyssea Campaign Gift

[Auron]

Platform: Windows
ISP: Virgin Media
Type of Internet Connection: Cable
Internet Connection Speed: 100MB
Date & Time: 10/02/2016
Frequency: Once
Character Name: Carlito
Race: Hume
World: Lakshmi
Main Job: Thief 99
Support Job: Ninja 49
Area and Coordinates: Port Juno (H-8)
Party or Solo: Solo
NPC Name: Abyssea Campaign Chest
Monster Name: None
Steps:
1. Clicked on chest
2. Received the message 'The Abyssea and Atma Axtravaganza is in full swing! Just open the chest to claim your prize
3. Clicked the chest again
4. Received the message 'Now that you have all the gifts, its time to put them to use in Abyssea! but did not get the list detailing the four gifts

[Kensagaku]

Did you have it previously? Because you can only have it once ever regardless of how many times the campaign comes around.

[Auron]

Ohhhh I bet I did. I haven't played since just after SoA was released and there was probably a campaign that I don't remember doing. Thanks!