View Full Version : Windows 10
Anrita
08-12-2015, 10:11 PM
I upgraded to Windows 10, and then successfully completed the update through PlayOnline, but whenever I try to run FFXI, I get a pop-up asking me to install DirectPlay. This problem is clearly related to the upgrade, but is this a Windows pop-up or a PlayOnline/FFXI pop-up, and is there a known solution to this issue?
Steps:
Update from Windows 7 to Windows 10
Log onto PlayOnline
Download latest FFXI version through PlayOnline
Attempt to run FFXI
Date & Time:
2015-08-10 to 2015-08-12
Frequency:
1. Always
Platform:
Windows 10
PC Manufacturer & Model Number:
“Homebuilt Computer”
Operating System:
Windows 10
Graphics Card:
NVidia GeForce GTX 560 Ti
ISP:
Clearwire
Type of Internet Connection:
Other
Malthar
08-13-2015, 12:40 AM
Click yes to install DirectPlay.
Anrita
08-13-2015, 12:41 AM
Haha, nice idea. I should have mentioned, though, that that's impossible. The pop-up doesn't respond to any user input.
bazookatooth
08-13-2015, 12:45 AM
Haha, nice idea. I should have mentioned, though, that that's impossible. The pop-up doesn't respond to any user input.
Go to control panel -> programs and features -> turn windows feature on / off -> Legacy Components -> turn on direct play
Anrita
08-13-2015, 01:40 AM
That worked. Thanks, bazookatooth. /bow
I wonder why Microsoft's tech support didn't think of that....
bazookatooth
08-13-2015, 04:41 AM
That worked. Thanks, bazookatooth. /bow
I wonder why Microsoft's tech support didn't think of that....
Microsoft has tech support? :P
IBHalliwell
08-19-2015, 01:11 PM
Microsoft has tech support? :P
Yes, they have tech support in three different ways (FYI: They call it Microsoft Answers).
1) Retail copy: They provide you support complete and free. I'm not sure of the time period.
2) Retail and OEM: Any issue with Windows Update, as long as it is a valid copy (OEM or Retail), they will help.
3) Pay per call. I'm not sure of the price ($9.99, $19.99, ???) and if they can't fix/resolve the problem/question there is no charge.
bazookatooth
08-19-2015, 11:53 PM
Yes, they have tech support in three different ways (FYI: They call it Microsoft Answers).
1) Retail copy: They provide you support complete and free. I'm not sure of the time period.
2) Retail and OEM: Any issue with Windows Update, as long as it is a valid copy (OEM or Retail), they will help.
3) Pay per call. I'm not sure of the price ($9.99, $19.99, ???) and if they can't fix/resolve the problem/question there is no charge.
It was a joke (as is MS Support).