PlayOnline Login Technical Difficulties (May 13)

[NOC_NA]

We previously announced that we had resolved PlayOnline login difficulties preventing users from logging in from around May 13, 2015 3:33 (PDT). However, now users may be unable to log in after receiving error "pol-1160" during a Version Check when trying to log in to PlayOnline and FINAL FANTASY XI.

We are continuing to investigate and resolve this issue, and we ask for your patience and understanding as we resolve this in a timely manner.

We apologize for any inconvenience this may be causing.


[Date & Time]
From May 13, 2015 3:33 (PDT)
From May 13, 2015 10:33 (GMT)

[Details]
- Unable to log in to PlayOnline and FINAL FANTASY XI

[Cause]
Server equipment issue

[Affected Service]
- PlayOnline

[NOC_NA]

During the following time, we experienced technical difficulties in which some players could not log in to PlayOnline and FINAL FANTASY XI.

We are pleased to announce that the issue has been addressed and apologize for any inconvenience this may have caused.

[Date & Time]
May 13, 2015 3:33 to 7:12 (PDT)
May 13, 2015 10:33 to 14:14 (GMT)

[Details]
- Unable to log in to PlayOnline and FINAL FANTASY XI

[Cause]
Server equipment issue

[Affected Service]
- PlayOnline