No Content ID?

[Powder]

This just came up on Final Fantasy page:

Registration Server Technical Difficulties : Follow-up (http://www.playonline.com/ff11us/polnews/news20582.shtml)

[Flux]

I just logged back in and it now asked me to reactivate oO

It says I am now reactivated... new PoL mail... No Content ID error for FFXI.

I need to wait 24 hours ? oO no UCS-5024 to "Review ID". UCS-1104?

[Powder]

hmmm will try logging in then.

[Powder]

/sigh same thing they are still working on it. I am really getting tired of the whole thing in general.

[Catnipthief]

/sigh

another 6 hours... and still nothing but a vague reply from a GM?

At least they are "doing something about it"

[Mikheli]

getting UCS-1104 now @,@ wth

[Powder]

I don't know this is bull. I hope they are learning something from this. I am going in here:
http://www.chatzy.com/144542738582

[Mikheli]

If you restart you computer than update your credit card info you can get in me and a few people from ffxiah.com tried that way and it worked :D only thing is you're gonna have to pay for april

[Catnipthief]

If you restart you computer than update your credit card info you can get in me and a few people from ffxiah.com tried that way and it worked :D only thing is you're gonna have to pay for april

Except for the fact that I can't even get past reactivating my ID to get to even the POL base menu.

[Winsor]

confirmed... I went through and updated my payment info to the same cc and was able to go through everything. During the login process I did noticed that it says my content ID's were not linked to my handle and asked if I wanted to link them. Not sure if that might be a common thing that we are experienced that might have contributed to us having that problem.

[Flux]

Except for the fact that I can't even get past reactivating my ID to get to even the POL base menu.

I'm a little surprised your log on works for these forums.

[Flux]

confirmed... I went through and updated my payment info to the same cc and was able to go through everything. During the login process I did noticed that it says my content ID's were not linked to my handle and asked if I wanted to link them. Not sure if that might be a common thing that we are experienced that might have contributed to us having that problem.

Did this fix UCS-1104 ?

yes.

[Catnipthief]

[NA]Registration Server Recovery (Apr. 2)

We have experienced technical difficulties with the PlayOnline registration servers during the following period. These issues have been addressed. We apologize for the inconvenience and thank you for your patience.

Unfortunately, a number of customers may have had their PlayOnline IDs canceled as a result of this issue. We sincerely apologize for the inconvenience, but we would like to ask that customers affected in this way resubscribe to PlayOnline, register a method of payment and reactivate their Content IDs in order to regain access to the game. Please see below for more detailed instructions.

[Resubscribing to PlayOnline]
Logging into PlayOnline with a cancelled PlayOnline ID will bring up the PlayOnline ID reactivation screen.
Follow the instructions presented at this screen.

[Registration of Payment Method]
From the Service & Support menu, select Membership Information, and then choose the option to change your payment method. Follow the instructions presented at this screen.
* No subscription fees will be charged for April 2011 regardless of whether or not an account's payment method has been changed.

[Content ID Reactivation]
From the Service & Support menu, select Membership Information, and then choose the option to reactivate a Content ID. Follow the instructions presented at this screen.

[Date & Time]
From Apr. 2, 2011 1:00 to Apr. 3, 2011 3:00 (PDT)

[Issue Details]
Certain users may experience the following:
- Unable to log into FINAL FANTASY XI due to the system stating that you have no Content ID.
- Unable to access Membership.

[Cause]
Server program error

[Affected Service]
PlayOnline




Guess what... it's still NOT WORKING SE!

5024 still, I cannot reactivate at all.

[Catnipthief]

I'm a little surprised your log on works for these forums.



How so ?

I guess they at least kinda care about hearing from us "customers" they need to work on the little thing called "replying and helping" part :/

[argustus]

followed there steps now im getting a new error telling me my passwords no good >.>

[Kykusho]

Catnip. Are you trying it from the playonline home? It wasn't for me then i did the step by step, now its working.

[Catnipthief]

Catnip. Are you trying it from the playonline home? It wasn't for me then i did the step by step, now its working.

I cannot get to the playonline home AT ALL.

I log in, it tells me to reactivate, it brings me to the ID reactivation menu and then BAM 5024.

[Timo]

I also am still getting UCS-5024.

[Flux]

CC payment was "updated" no problem but CC was the same. No Content ID for FFXI. "Reactivate ID" wants to charge me $16.95 USD.

[Catnipthief]

CC payment was "updated" no problem but CC was the same. No Content ID for FFXI. "Reactivate ID" wants to charge me $16.95 USD.

do then call them Monday and demand a refund.

[Flux]

How so ?

I guess they at least kinda care about hearing from us "customers" they need to work on the little thing called "replying and helping" part :/

no I meant regarding a password mismatch for your log on this forum. It seems linked to PoL especially if you have a security token.

[Alkar]

It's still trying to charge me. I've been active for years so I doubt I don't qualify for the free month.

[Catnipthief]

no I meant regarding a password mismatch for your log on this forum. It seems linked to PoL especially if you have a security token.

Oh my passwords are fine, I can "log on" it's just when it gets to the point of reactivating my ID I get the 5024 error, thus making me unable to reach the POL home screen, thus not allowing me to change my CC info.

[Flux]

I can access my FFXI content ID after a payment through "Reactivate ID". If you get 5024 still that is no good =(

[Powder]

Oh my passwords are fine, I can "log on" it's just when it gets to the point of reactivating my ID I get the 5024 error, thus making me unable to reach the POL home screen, thus not allowing me to change my CC info.



same here cat not able to do anything for the error page

[Catnipthief]

So the question now is ... are they going to bother trying to fix this today or are they just going to tell us information that we already know that doesn't help us at all?

It's annoying that can't get on, more annoying that they're just taunting us by telling us something we know.

A few of my friends have been able to get on, but they already had access to the POL main screen, while the rest that are locked out are not able to access the main menu of POL

[Powder]

So the question now is ... are they going to bother trying to fix this today or are they just going to tell us information that we already know that doesn't help us at all?

It's annoying that can't get on, more annoying that they're just taunting us by telling us something we know.

A few of my friends have been able to get on, but they already had access to the POL main screen, while the rest that are locked out are not able to access the main menu of POL




good question somehow we need to get their attention so they see not everyone is able to get back on to do anything

[Catnipthief]

good question somehow we need to get their attention so they see not everyone is able to get back on to do anything

i'm a little curious as to whether they are even attempting to help or just berate us about it.

[Powder]

good question somehow we need to get their attention so they see not everyone is able to get back on to do anything






There are still some of us not able to get back in the game yet as of the post that the game is fixed.

[Ohji_Lunartail]

Probaly going to be 12-24hours till a reply again anyways..

[Powder]

Probaly going to be 12-24hours till a reply again anyways..


On new posts Timo made a post that there are still errors.
Ugh! Sleep is my cure for all this makes time go by faster

[Catnipthief]

Probaly going to be 12-24hours till a reply again anyways..

at that point ... i'll be over this game for good /sigh

[Komori]

I've got the game working again, I had to restart my XBOX and then go through, it finally gave me the unpaid message this way and I was able to update payment information and could then reactivate IDs.

[Cream_Soda]

Wow, a good number of the people in this thread are such crybabies.

[Catnipthief]

Wow, a good number of the people in this thread are such crybabies.


I would say more of just ... annoyed?

Honestly been watching TV shows and some movies lol.

[Flux]

Oh my passwords are fine, I can "log on" it's just when it gets to the point of reactivating my ID I get the 5024 error, thus making me unable to reach the POL home screen, thus not allowing me to change my CC info.

I was prompted to reactivate my Content ID automatically after a fresh log on PoL which "fixed" my initial 5024 for "reactivate ID". This can block updating CC info. This lead to the 1104 error for me asking for an account payment update which, upon completion, fixed the 1104 error, allowing me to "reactivate ID" with no 5024 previously. PoL mail sent confirming reactivation.

My CC carrier can confirm I was billed $1 (at this time) for account "update" authorization / validation / verification confirmation.

Am I to disregard the listed reactivation charges in the sent PoL mail "Subject: Reactivation of a Content ID Completed" which lists full charges for April for "reactivate ID" service ?

I hope we are not double billed in May. I'm going to bed yay it's light out!

[Catnipthief]

I was asked to reactivate my Content ID automatically after a fresh log on PoL which "fixed" my initial 5024 for "reactivate ID" before was blocking me from updating CC info initially. This lead to the 1104 error for me asking for a payment info update which after a payment info update, removed my 1104 error, allowing me to "reactivate ID". I can't confirm if the CC was actually charged for "reactivate ID" at this time. I can confirm I was billed $1 for authorization I for payment information "update" validation.


I can't even get past the reactivation part....

[Cream_Soda]

I would say more of just ... annoyed?

Honestly been watching TV shows and some movies lol.
You've been in this thread consistently, lol you know exactly who I'm talking about.

[Catnipthief]

You've been in this thread consistently, lol you know exactly who I'm talking about.

lol, watching Top gear now to waste time now >.>

[Flux]

You've been in this thread consistently, lol you know exactly who I'm talking about.

Some peoples kids. What is your purpose other than wasting my oxygen? Are you a castrato? You dance well!

[Siiri]

SE, this issue is not fixed. You can login and when it says reactivate it goes straight to USC-5024. Please answer.

[Flux]

SE, this issue is not fixed. You can login and when it says reactivate it goes straight to USC-5024. Please answer.

On topic, /hurray. I hope you are can play soon. /salute siiri

[xbobx]

how many of you that are having this issue do not have a Square Enix password.

[Kindra]

There doesn't seem to be a common factor xbobx. Any way I still can't reactivate due to USC-5024.

[Flux]

I don't know why I was "so lucky" with this trick. I hope the auto-prompt-reactivate "fix" helped more than just me with 5024...

[Flux]

new post here by NOC_EN may be useful...

http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

[Siiri]

new post here by NOC_EN may be useful...

http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

It's not useful. Its the same info that has been out for hours. When people hit reactivate it immediately goes to an error code and you CANNOT in any way proceed, so the rest of the steps are totally invalid.

[Flux]

that sucks. This pretty much worked for me =(

[Alhanelem]

CC payment was "updated" no problem but CC was the same. No Content ID for FFXI. "Reactivate ID" wants to charge me $16.95 USD.
If they say you won't get charged, you won't. They never charge anything except during end of month maintenance- you have the whole month to make sure they don't.

[Flux]

If they say you won't get charged, you won't. They never charge anything except during end of month maintenance- you have the whole month to make sure they don't.

I believe this also. There was a confirmation e-mail sent "Subject: Reactivation of a Content ID Completed" in PoL Mail system listing charges for April but the billing itself seems delayed in this regard. I'm not too concerned if in fact double billing does occur for May. I do trust SE would make amends in that event.

SE states there are no subscription fees for April. While this may be true, FYI, I can confirm I was billed $1 to my CC for verification of "changes" to payment information.

[Catnipthief]

If they say you won't get charged, you won't. They never charge anything except during end of month maintenance- you have the whole month to make sure they don't.


it may say charged but i'm sure either once SE works out the issue they'll either issue refunds or be able to trick the system into not charging.

[Tanag]

If they charge me and the game works, I'm fine with that. The last thing I ever want in the future is for them to attempt to give me a free month. $15 is nothing, they can keep it.

[Khiinroye]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1


[Resubscribing to PlayOnline]
Logging into PlayOnline with a cancelled PlayOnline ID will bring up the PlayOnline ID reactivation screen.
Follow the instructions presented at this screen.

We try to log on as normal, but are met with the message to reactivate:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19128)

We click reactivate, and this screen appears:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19129)

We enter the account info (not shown for obvious reasons), and get this message:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19130)

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.

[Flux]

@Khiinroye do you have a security token?

idk if this means anything regarding log in to the registration server and validation server side? (different servers for log in validations for accounts minus security tokens verses accounts with security tokens)

I never encountered the 5024 error after the first PoL log in after reactivation auto-prompt option. After entering my PoL ID and password, I was prompted to enter the Square Enix ID, SE password and one-time-password.

Successfully, I can't explain...

[Catnipthief]

@Khiinroye do you have a security token?

idk if this means anything regarding log in to the registration server and validation server side? (different servers for log in validations for accounts minus security tokens verses accounts with security tokens)

I never encountered the 5024 error after the first PoL log in after reactivation auto-prompt option. After entering my PoL ID and password. I was prompted to enter the Square Enix ID, SE password and one-time-password.

Successfully, I can't explain...



This just baffles me more then, if you were able to get past that then it only seems to be isolated to certain accounts only, which is pure garbage.

Please SE don't give us free stuff again...

[Khiinroye]

I don't have a security token, I click reactivate, it asks me to confirm membership, then UCS-5024s me.

I hadn't confirmed region info on the Square Enix account, so I did that, but it changed nothing.

[Flux]

maybe it was my security token idk ?

[Siiri]

maybe it was my security token idk ?

No, I can confirm the presence of a security token makes no difference. Still getting error even though have token. I would caution against making generalizations with such a small sample size. Thank you Khiinroye for taking the time to post screenshots of the errors some are still getting. Hope it helps.

I would suggest those concerned like the detailed posts like Seitzer's below me, and Khiinroye with the screen shots to further get attention to issue.

[Seitzer]

This may be related to the UCS-5024 error that is still not resolved.

Even though Square-Enix posted that they have fixed this issue and that those people who were impacted must re-subscribe following the instructions here --> http://www.playonline.com/ff11us/polnews/news20583.shtml, the exact same error still occurs.

When I tried logging into my Play Online/FFXI Account around 12:30 PM Eastern Time to play FFXI, I received the exact same error message stating “PlayOnline services currently cannot be accessed because the selected PlayOnline Account has already been closed, or because service fees have not been paid. By reactivating your PlayOnline account, you will be able to access PlayOnline Services again. Reactivate PlayOnline Account? (LM-08)”.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.
At that point, I am unable to do anything more, except log off.

So the exact same problem is occurring even though Square-Enix claims that they fixed it via the web page --> http://www.playonline.com/ff11us/polnews/news20583

Also, if I try and log in via the PlayOnline membership information portion of the square-enix website at https://secure.square-enix.com/cisweb/app, I still get an error that says “PlayOnline services currently cannot be accessed because the selected PlayOnline account has already been closed, or because service fees have not been paid. By reactivating your PlayOnline account, you will be able to access PlayOnline services again. For more information, please log in to the PlayOnline Viewer. (LM-8)”.

And again, the only option available is to click the “Cancel” button and it takes me out of the environment.

Hopefully a moderator will weigh in on the exact nature of the issue and provide an estimated resolution plan and time table.

The problem is still not fixed

[Flux]

maybe it was my security token idk ?


No.

Thanks for the input. I just thought I'd throw it out there. The feedback helps.

You are right regarding the sample size as far as statistics are concerned, but in laws of probability, perhaps anything is possible, perhaps not all is probable. I understand your frustration Siiri, I have empathy. Just trying to help. I had to get up early on almost no sleep =)


I would suggest those concerned like the detailed posts like Seitzer's below me, and Khiinroye with the screen shots to further get attention to issue.


I humbly submit, The posted "fix" here:
http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

worked for me, soo.... patience. SE has the source code, we all just speculate here blindly on dynamic situational probabilities.

Information is contained throughout this thread in many posts, if you need help, I suggest reading the entirety of this thread.

[Psxpert2011]

yeah so is mine

I was also concern about this issue and I hoped it wasn't due to my short-comings and/or payment method. I had some funds and overdraft protection. It questioned the reason why reactivation on my account couldn't be done either because I continued to receive an error "UCS-5024".

[Siiri]

Just trying to help. I had to get up early on almost no sleep =)

I humbly submit, The posted "fix" here:
http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

worked for me, soo.... patience. SE has the source code, we all just speculate here blindly on dynamic situational probabilities.

Information is contained throughout this thread in many posts, if you need help, I suggest reading the entirety of this thread.

I appreciate you trying to help Flux. I didn't mean my replies to be short, its definitely good to keep trying to find causality. Its baffling why it works for some and not others. I think SE's code is better described as "Spaghetti Code" than real code. : ) I hope they get it fixed for the rest by tomorrow after work.

[Alhanelem]

Normally those little $1 or less charges for verification are given back and just used to test that the account is valid.

[Kindra]

I have tried everything short of calling them. I am glad it has worked for some but these fixes aren't helping others such as myself. It's verey frustrating to sit and watch my BF play and I can't even log in ><.

[Flux]

@ Kindra,

/comfort

[Amael]

Well this "Fix" didn't work for me either. UCS-5024 will forever be in Infamy.
Truly this is why we can't have nice things.

[Scooter]

Tried it on my pc same 5024 error someone said maybe its pol install but i get same error on 360 and pc so take that one off the table

[Psxpert2011]

Update: I managed to reactivate my POL account( that was the first task) but it didn't leave out the fact that I had to reactivate my content IDs. I had to update my payment information and select the characters to reactivate.

I figured to just activate my main and my one mule i use the most for now. It was like there was a whole system reset... but I'm not sure what to make of this. Can I have a "official spokes-person" comment on this?

[Kresaera]

I still can't get in, even with using their fix. Sucks.

[Dhamon]

Just curious if the only people still having problems are PC & 360 users, and if Playstation users are the only ones this so called "fix" is actually working for?

[Kresaera]

I've tried it on PC and Xbox and neither work.

[Dhamon]

O well. Guess this would be a good time to finally start DA2 & wait for SE to get things right. :(

[Tanag]

At the rate SE goes you're gonna need more than DA2 to pass the time.

[Meyi]

The steps there worked for me.

http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

Linked again just in case anyone didn't see it in the quote.

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

[Chrianna]

I play on with my computer and I cannot get in to re-activate either still goes to UCS-5024 Invalid Process Please exit (we'll let you back in on Monday if you are lucky?)

[vungster]

Can you link me to where they say Service and Support? Because all the Service and Support links are either obsolete are have no instructions based on the ones given here.

[Content ID Reactivation]
From the Service & Support menu, select Membership Information, and then choose the option to reactivate a Content ID. Follow the instructions presented at this screen.

[Sunflower]

The steps there worked for me.

http://forum.square-enix.com/ffxi/threads/4575-NA-Registration-Server-Technical-Difficulties-%28Apr.-2%29

Linked again just in case anyone didn't see it in the quote.

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

Unfortunately, that link is no help at all if when you hit reactivate you still get errored back out.

[Seitzer]

The steps did NOT work for me.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where it says “Confirm Membership: Please enter your PlayOnline ID and PlayOnline Password to confirm membership information”, and there is no option to navigate anywhere else except to enter the user id and password.

So, I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.

At that point, I am unable to do anything more, except log off.

This is still NOT fixed.

[Tanag]

The steps did NOT work for me.

When I click the “Reactivate Button”, I am taken to a Playonline logon screen where it says “Confirm Membership: Please enter your PlayOnline ID and PlayOnline Password to confirm membership information”, and there is no option to navigate anywhere else except to enter the user id and password.

So, I enter my Playonline ID and Password and then I click the “Log In” button.

Immediately after I click the “Log In” button, I get “Error UCS-5024. Invalid process. Please exit the current application”.

At that point, I am unable to do anything more, except log off.

This is still NOT fixed.

Exact same for me.

[Kei-kreuz]

Congratulations SE, I give up, I'm back to play in february after 1year and really enjoy the game but no the poor assistance and really is annoying, no is the first time I have problems about payment check, now a simple error and make me and my girlfriend give up. yeah, maybe now sound babycrying/mad, but the really is sad, normaly I defend and support FFXI over many mmorpg in the market because I think is a good game, diferent, and enjoyable, but really now i don't have how defend itwith this issues.

I'm sure i'm back someday, but now, I'm tired.

[Chrianna]

When I went to the PlayOnLine website and tried to log in there, same run around - "your account as been canceled etc. you must re-activate through the viewer" - which of course still doesn't work at all either.

[Flux]

I don't get why my mule was made my main though. XD ($12.95 for my mule, and $1.00 for my mains!)

huh, weird?!

[Kindra]

Update: I managed to reactivate my POL account( that was the first task) but it didn't leave out the fact that I had to reactivate my content IDs. I had to update my payment information and select the characters to reactivate.

I figured to just activate my main and my one mule i use the most for now. It was like there was a whole system reset... but I'm not sure what to make of this. Can I have a "official spokes-person" comment on this?

How did you get past the error?

[Earnie]

i have lost my content i.d they say due to no money but i wasnt kicked out of the game so wots going on????

[Gushazan]

Well at least I can log on here. Yesterday I couldn't. Go figure.

[Catnipthief]

Still no word from a dev or a mod?

How ridiculous.

What's the point of a FORUM if you do not check it to make sure your customer base is SATISFIED.

I really really hope they have a GOOD explanation for this INEXCUSABLE LACK OF UPDATES ON THE SITUATION.

[Powder]

I refer you to this response I don't see it in here or missed it so just in case.
http://forum.square-enix.com/ffxi/threads/4588-UCS-5024-Not-Resolved/page7
Scroll down to the last response.

[Ariane]

Since the issue is not resolved and we can't post on their status page, here are some step-by-step pictures of what's we're seeing. This shows what the problem we're running into looks like for us.

Following the steps provided to us:

STEP 1

We try to log on as normal, but are met with the message to reactivate:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19128)

We click reactivate, and this screen appears:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19129)

We enter the account info (not shown for obvious reasons), and get this message:

Click for image (http://www.bluegartr.com/bucket/gallery/viewimage/19130)

STEP 1 says to follow the instructions on the screen, but those instructions are simply to close the application.

Hopefully the support team sees this post and can get something out of it.
I am getting the exact same thing on a friend's account right now. We both use the same credit card (and my account works fine), but have different SE IDs. We have tested this from Windows Vista and XP. He also has a security token. I hope SE can take this detailed info and use it to help resolve things.

[Gushazan]

Well, there goes the weekend. I'm sure this problem will be fixed by tomorrow...hopefully. I'm sure the problem is that the right people aren't around on the weekends.

[Silverburst00]

When I try to update my card info it tells me i cannot use that card please try another card, even though it's the same card on file that SE billed for February and March, yay city

[Javelin]

Still putting it down to unpaid fees, which in turn people jumped up calling SE out when in fact it was actually the pot calling the kettle black. -- Just my 2c.

Dumbest thing I've heard/read all weekend, I'm having the same issue, and haven't missed a bill in years, my debit card hasn't expired and there is well enough money in my bank account to pay the bill for ffxi, they just happen to be having some sort of issue caused by the recent registration server maintenance (which they idiotically like to coincide with the billing cycle so that if their is an issue then people lose service). I assure you that had they not already given a free month of service, this incident alone would warrant a refund for the month, as services paid for have not been rendered.

[Hallertau]

Stop it SE, we're not moving to 14.

[Nillvast]

Hi everyone,

Let us first apologize for any inconvenience anyone has experienced. Normally, one’s PlayOnline account and Content IDs will automatically be canceled if the registered form of payment has either expired or declined our attempt to charge any incurred fees. To resolve this, a valid and supported form of payment simply needs to be registered. Once a valid form of payment is registered, the PlayOnline Account can be reactivated in addition to the Content IDs. Now we are currently investigating this issue as it might be related to the separate announcement regarding other customers experiencing the “UCS-5024” error. Our support center is also experiencing high wait times because of this issue. Once we have additional information regarding this an official announcement will be made.

If you haven’t already, please review our announcement regarding PlayOnline accounts being canceled using the link below.
http://www.playonline.com/ff11us/polnews/news20583.shtml

[Shebakeya]

ah so its not me! Thought what I was putting right password how else did I get passed pol. lol Glad its not me I took a Long Break was going to come back last month but my system died on me stupid thing lmao. So now i'm on windows thought I was screwing something up but glad I didnt whew!

[Buibird]

Hugs to everyone from Ramuh and Texas! Yep USC-5024 won't let me thru after 4 days now, 2 accts same pmt method with security tags on pc's, husband is fine, my acct got deactivated with no way to "fix it" as of this min. Hopefully soon they'll reboot pmt system or something to reactivate everyone at once, then they can filter out the bad guys later :) I'm upset but patient, I understand they already have tons to deal with. If anyone finds a solution for us, put it up fast, so FFXI Doesnt collapse without us. Need a Chocobo ride between real life tons of work, too. :)