View Full Version : red mog pell not received
seaniemike
09-17-2014, 02:52 AM
I had an active account between the 17th and 30th but didnt receive a red mog pell, dunno what else to do, so im posting here.
gregchiro2013
09-17-2014, 02:56 AM
They are giving out on last name basis. My last name starts with "S" and I have not received one yet. Might take a week or two.
Boretalith
09-19-2014, 05:09 AM
Greetings seanimike!
At this time, all the pells should have been sent out to customers.
Would you mind providing the following information?
Did you have an active subscription between July 1 and August 31, 2014?
Did you log into your character during this time?
Have you transferred worlds since August 31, 2014?
Mitruya
09-19-2014, 06:15 AM
I haven't received one either and as far as I know I met all requirements.
seaniemike
09-19-2014, 11:13 AM
I bought a new copy on the 15th of aug, and have been playing since