Guisarme in inventory freezes game

[Stormydawg]

Server : Asura
No matter which zone I am in if the Guisarme in my inventory is selected the game totally freezes causing a restart.
Platform : Xbox
Cable internet : Time Warner
Times and locations this happens is any game day I tried them all, as for zones every zone I have done this in it has happened. I cannot even select the weapon to sell/toss without freezing.

[Raydeus]

It probably has to do with the issues with Augmented items they posted about in the patch notes.

I hope they can fix the issue soon.

[Stormydawg]

I just checked, the issue wasn't resolved, area I tried in was inside the walk of echoes zone
ISP: Time Warner
Type of Internet Connection: Cable
Internet Connection Speed: T1
Date & Time: 9-7-2014
Frequency: everytime item is selected
Character Name: Stormydawg
Race: Hume
World: Asura
Main Job: Runefencer
Support Job: WHM
Area and Coordinates: any zone
Party or Solo: party and solo
NPC Name: all tried
Monster Name: n/a
Steps:
1. Have Item in inventory
2. Have tried to sell to multiple npc's , many different zones
3. Everytime the item is selected the totally freezes causing a resart
4. This causes issues with accessing inventory as I cannot move/sell/toss item

[Boretalith]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
Steps:
1.
2.
3.

<*Add more steps if necessary.>