Graphics card problems

[oprahwinfrey]

I just bought a Razor Blade Pro thinking that i could easily play FFXI on it,but this is not true.I installed the game and started it up and each time i did the game had sucky graphics.I e-mailed NVIDIA GEforce customer service and tried everything they told me and nothing worked.The problem is that instead of accessing the NVIDIA GE Force 765m GTX card,my computer uses the default card which is a hamster with really bad arthritis running around in a wheel(Intel HD Graphics 4400).Im wondering if anyone in this forum has had this problem and how did they resolve the issue.

[VoiceMemo]

Since your motherboard has on board video, you may have to disable it in the bios. Most motherboards though are supposed to recognize add in card and default to that, but maybe yours doesn't. So check the bios and disable the on board video.

[oprahwinfrey]

I did try to disable the intel card but i got a message saying im not authorized to do it and im not sure why.

[VoiceMemo]

You'll need to post exactly what make/model your motherboard is and what you did to get that error message. Also you should only be connecting the monitor to the add in card. If you have 1 connected to the on board video and are viewing the bios though it, it would stop you because its your primary video.

If there is nothing connected to the on board video, and the video feed is only connecting though the add in card it, you should be going though the card. If nothing is connected to the on board video connector on the motherboard it is impossible for the system to be using it to affect the game as there is no output device attached.

[oprahwinfrey]

actually idk what i did but the graphics card now plays the game great so thats weird.