Character Display Issues

[Mehi]

Hello, this is my first time posting here so I hope I'm doing it right lol

I recently installed FFXI on my laptop and when I log on, all characters including mine, NPCs, and monsters appear all weird. I've never had this problem before on my other computer. I tried restalling FFXI and it didn't seem to help.

Here is what I'm experiencing:

http://i70.photobucket.com/albums/i110/MistofBrina/Meh110330191122a-1.jpg

http://i70.photobucket.com/albums/i110/MistofBrina/Meh110127143440a.jpg

I'm computer-retarded but I'll do my best to provide any info I can, let me know if I forget anything or get something wrong.

I use Windows Vista, my graphics card is "Mobile Intel(R) 965 Express Chipset Family", I think? And I use DSL to connect to the internet.

Any help would be much appreciated!

Edit: Fixing a few sentences that sounded weird

[Nadeu]

Mehi,

We apologize for the problems you are experiencing. These problems are caused by the “Mobile Intel® 965 Express Chipset” that your laptop uses for graphics processing. Unfortunately FINAL FANTASY XI does not support integrated graphics chips, as they were not designed with computer gaming in mind.

[Chiren]

First, definitely cannot fault Nadeu for his response - if the card is not officially supported, then its not supported.

That said, I have a laptop that runs with an Intel 965 as well and my game runs fine. Here are some things you can try to see if you can get yours to work:

1) Run through Intel's troubleshooting guide: http://www.intel.com/support/graphics/sb/cs-010486.htm

2) Make sure you're running the latest version of DirectX: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

3) Update your graphics drivers to the latest version: http://downloadcenter.intel.com/