Pendant compass: Y and z coordnates are inverted

[Alhanelem]

in my (failed) attempts to utilize the player event support service, I used the pendant compass as instructed to obtain the 3D coordnates. However, the message given when the item is used seems to swap the y and z coordnates. Example: Use the item outside on the main level. No matter where you stand, the Y coordnate will be zero, and the Z coordnate will change depending on where you move. If you go downstairs to where the chocobo stable and AH NPCs are, then the Y coordnate changes.

I'm not sure if I should be taking this into account or not when filling out the form, but since the form gives me an error anyway when I submit it, I won't know for sure.

[Baccanale]

Greetings, Alhanelem!
Thank you for taking the time to report your concerns with the pendant compass. In order to make sure that the investigation is as thorough as possible, it would be a great help to us if you provided as much information as you can in the following form:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
Support job of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.

*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thanks again for your participation!

[Alhanelem]

Platform:
Windows (7 x64)

ISP:
Road Runner (not that this is in any way relevant to something that's not a networking issue)

Connection type:
Cable

Speed:
20Mbps

Time/date:
Mar. 26 ~10pm EDT

Bug frequency:
Always

Character:
Tahngarthor
World:
Shiva
Job:
PUP90/WAR45
Area:Port Jeuno / any location (see original post) Problem occurs anywhere, however.

Party/solo:
solo

NPC:
None

Monster:
None

Steps:
Equip pendant compass.
Use the pendant compass, either by the "Items" menu, or by /item "Pendant Compass" <me>. Note the Y and Z coordinates given.
Use the pendant compass again. Note the Y and Z coordinates given. The Y value does not change unless you move in the Z plane (e.g., move to a different height) and the Z value only changes when you move in the Y plane.

[Baccanale]

Greetings again, Alhanelem!
Thank you for taking the time to fill out the report regarding your concerns about the pendant compass. I can understand how annoying it can seem to have the coordinates inverted, so I made sure to submit your report to the development team for a thorough investigation. I recommend keeping an eye on this thread for any news about the investigation. I also suggest checking out www.PlayOnline.com for any developments, just in case. Thanks again for your report!

[Baccanale]

Greetings again, Alhanelem!
Thank you for your patience with waiting for a response in regards to your Pendant Compass concerns. According to the development team, it seems that the compass is working correctly, since the Y axis is used to register the height. If there was any confusion in this matter, or if you run into any further troubles with this, please make sure to begin another thread with as much information as you can provide, and the development team will investigate the matter further. Thanks again for your participation!