Says expansion not installed

[Galka4life]

So I installed the ultimate seekers edition on my laptop. Got it digitally from gamespot. Everything shows installed except SOA. Says expansion pack not installed. I've reinstalled it but still same message. :(

[SMD111]

did you imput the code to access Soa in to Square Enix Account Management System

[Galka4life]

yes I did, it says code has already been registered. It has been installed before on the laptop but for whatever reason seekers doesn't install.