[NA] Shiva World Technical Difficulties (May 13)

[NOC_NA]

We are experiencing technical difficulties with the Shiva World. The issue is currently being addressed. New updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
May 13, 2014 from 12:17 (PDT)

[Issue Details]
Unable to access certain areas within Shiva World

[Cause]
Under investigation

[Affected Areas]
-Arrapago Remnants

[NOC_NA]

During the following time period, players were unable to access certain areas of the Shiva World on FINAL FANTASY XI.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

[Date & Time]
May 13, 2014 from 12:17 to 14:15 (PDT)

[Details]
- Unable to access the following areas of the Shiva World.

[Cause]
- Server program issue

[Affected Areas]
-Arrapago Remnants
-Zhayolm Remnants
-Everbloom Hollow
-Ruhotz Silvermines
-Ghoyu's Reverie

*Recovery work was also carried out while confirming technical difficulties in areas other than the Arrapago Remnants. We apologize for the late contact.