[EU] Phoenix World Technical Difficulties (May. 26)

[NOC_EU]

We are experiencing technical difficulties with the Phoenix World. The issue is currently being addressed. New updates will follow as additional information becomes available.

We apologise for any inconvenience this may cause.

[Date & Time]
May 26, 2013 from 11:44 (GMT)

[Issue Details]
Unable to access the Phoenix World

[Cause]
Under investigation

[NOC_EU]

Regarding the previously announced technical difficulties wherein players are unable to access the Phoenix World, an investigation of the issue and recovery operations are currently being conducted.

We apologise for any inconvenience and thank you for your patience.

[Date & Time]
From May 26, 2013 11:44 (GMT)

[Issue Details]
Unable to access the Phoenix World

[Cause]
Under investigation

[NOC_EU]

We were experiencing the following technical difficulties with the Phoenix World, but we are happy to announce that these issues have been addressed.

We apologise for any inconvenience this may have caused.

[Date & Time]
May 26, 2013 from 11:44 to 15:59 (GMT)

[Issue Details]
Unable to access the Phoenix World

[Cause]
Server equipment error