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View Full Version : Restoration of Game Services (Mar. 25)



Xeth
03-22-2011, 08:46 PM
Taken from NA POL Website.

Restoration of Game Services (Mar. 25) (http://www.playonline.com/ff11us/polnews/news20551.shtml)


As part of power conservation measures enacted following the Tohoku earthquake, our game servers were shut down on Mar. 13, 2011 3:00 (PDT) and services for FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline (hereafter referred to as "these services") were temporarily suspended. We have determined a date for the restoration of these services, and would like to share this information with you.

Operating the servers for these services makes up 11.6% of the total power consumed by our Tokyo office (based on February 2011 records). We have shut down our air conditioning system (8.8%) and enacted other power conservation measures, such as reducing lighting in our offices, to achieve over 10% in energy usage reductions. With these energy saving measures in place, we will be able to bring our servers back online and restore service to FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline on Mar. 25, 2011 4:00 (PDT). All other services, such as those offered on the PlayOnline website, that were temporarily suspended will also be restored at the same time. Please be aware, however, that we may once again be required to suspend services in the event that the power situation worsens.

We offer our sincere apologies for the inconvenience caused by the temporary suspension of these services, and thank you for your understanding. As noted in our original notice regarding the suspension of these services, customers will not be charged any monthly fees for FINAL FANTASY XI throughout the April billing cycle.

We at the Square Enix group are trying to act in a proactive manner in order to provide support towards the relief and restoration efforts in the face of this unprecedented disaster while providing reliable service to our customers, and we thank you for your understanding and support.

Deadlyscorpion
03-22-2011, 08:47 PM
Taken from NA POL Website.

Restoration of Game Services (Mar. 25) (http://www.playonline.com/ff11us/polnews/news20551.shtml)

Figured as much. Sounds reasonable enough.

Tsukino_Kaji
03-22-2011, 08:47 PM
There's 3 thread ahead of you, but thanks too. ^^

Xeth
03-22-2011, 08:49 PM
There's 3 thread ahead of you, but thanks too. ^^

Can only see "Flye_Serria" thread, but just saw it now, must've been jumbled.

NightDagger
03-22-2011, 09:02 PM
Yeah I did the same thing, logged on saw nothing new in discussion went & read POL update & posted (now deleted lol)
But I must say this is alot easier to read then others ^^

Alderin
03-22-2011, 09:06 PM
Saw this and figured someone else would be already on top of it on here.


Operating the servers for these services makes up 11.6% of the total power consumed by our Tokyo office (based on February 2011 records). We have shut down our air conditioning system (8.8%) and enacted other power conservation measures, such as reducing lighting in our offices, to achieve over 10% in energy usage reductions. With these energy saving measures in place, we will be able to bring our servers back online and restore service to FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline on Mar. 25, 2011 4:00 (PDT).

I truly am curious, if running the servers only take about ~12% of the office's power, and the air conditioning off and the reduced lighting saves another 18%.. What takes up the other 70%? If the power to run the servers only take 12%, what would be so difficult about turning them on, sending all of the employee's home and turning off everything else? Just food for thought.

I am glad they did finally update us on the situation at 9:00pm JST on the evening they previously mentioned would be the "review" date. I probably shouldn't whinge as we finally have a definitive answer, however does it really take 12 hrs to turn off the air-con, turn off a few lights and write up a quick announcement?

Don't get me wrong, but their lack of communication until this point was beginning to make me annoyed. I am glad everything has been figured out and there are only a few more days of waiting.

*braces himself for being ripped to shreds*

Nvr
03-22-2011, 09:08 PM
Threads keep going away and comming back lol

Kaida
03-22-2011, 09:09 PM
11AM GMT Since they forgot about us poor EUs

Mirage
03-22-2011, 09:10 PM
As soon as i wake up, then :>

NightDagger
03-22-2011, 09:11 PM
Saw this and figured someone else would be already on top of it on here.



I truly am curious, if running the servers only take about ~12% of the office's power, and the air conditioning off and the reduced lighting saves another 18%.. What takes up the other 70%? If the power to run the servers only take 12%, what would be so difficult about turning them on, sending all of the employee's home and turning off everything else? Just food for thought.

I am glad they did finally update us on the situation at 9:00pm JST on the evening they previously mentioned would be the "review" date. I probably shouldn't whinge as we finally have a definitive answer, however does it really take 12 hrs to turn off the air-con, turn off a few lights and write up a quick announcement?

Don't get me wrong, but their lack of communication until this point was beginning to make me annoyed. I am glad everything has been figured out and there are only a few more days of waiting.

*braces himself for being ripped to shreds*

makes sense, kinda wondering the same thing myself.

Only fals point is the air con/ & light only total 10% not 18%. Just thought i let ya know lol

Xeth
03-22-2011, 09:11 PM
As soon as i wake up, then :>

Yep! The time it comes back online for me is 8AM, good start to a fun weekend :P Also have those 3 days off work so... win win.

LeaderofAtlantis
03-22-2011, 09:13 PM
I'm happy to see the return of FFXI, but I can't help but wonder if this wasn't because of a bunch of impatient whiners who don't realize the gravity of the situation (or they have no empathy) in Japan. I was 100% behind Square-Enix doing whatever they felt they needed to do to help their fellow countrymen and women. It makes me proud to support a company that knows about social responsibility with my money.

Alderin
03-22-2011, 09:14 PM
makes sense, kinda wondering the same thing myself.

Only fals point is the air con/ & light only total 10% not 18%. Just thought i let ya know lol

Ah too true.. I read it as 8.8%+10%, not 10% combined.

NightDagger
03-22-2011, 09:17 PM
I'm happy to see the return of FFXI, but I can't help but wonder if this wasn't because of a bunch of impatient whiners who don't realize the gravity of the situation (or they have no empathy) in Japan. I was 100% behind Square-Enix doing whatever they felt they needed to do to help their fellow countrymen and women. It makes me proud to support a company that knows about social responsibility with my money.

If that is how you feel, don't play when it is online until the "proper" time period has passed you deem to be reasonable.

Coldbrand
03-22-2011, 09:27 PM
The profits they make off of FFXI being back up can go towards the Japanese economy or charity.

Vold
03-22-2011, 09:34 PM
I'm happy to see the return of FFXI, but I can't help but wonder if this wasn't because of a bunch of impatient whiners who don't realize the gravity of the situation (or they have no empathy) in Japan. I was 100% behind Square-Enix doing whatever they felt they needed to do to help their fellow countrymen and women. It makes me proud to support a company that knows about social responsibility with my money.

Can we not open up that can of worms and have yet another thread closed because of flaming?

They've shut down shop for a total of 12 days by time the servers come up. What more do you want? Should they stay down for the next 10 years +? because that's how long it'll take to rebuild.

Life goes on. Business has to pick back up. Japan needs an economy up and running. They can't mourn forever, and everybody that is working on cleaning up and getting the country back on it's feet are in fact already there and accounted for. SE threw 9 days at lady luck. Lady luck did not prevail and their country will need longer to recover their power needs. So they are taking measures to get the servers up and running. They knew it might come to this before the servers ever went down and people whining was a given.

Besides, the amount of people whining and the people in support of them staying down as long as they need to are vastly differently and in favor of support. I doubt very much they caved to the 20 people here who complained. They just know what they need to do, and what they might still need to do later, as in taking the servers right back down if power becomes a major problem again.

Neofire
03-22-2011, 09:37 PM
11AM GMT Since they forgot about us poor EUs
Durrrr whats EU? >.> >.>

Altheav
03-22-2011, 09:38 PM
I truly am curious, if running the servers only take about ~12% of the office's power, and the air conditioning off and the reduced lighting saves another 18%.. What takes up the other 70%? If the power to run the servers only take 12%, what would be so difficult about turning them on, sending all of the employee's home and turning off everything else?

Because you need employees in the office to support the game. At the very least you need GMs and sysadmins. The latter need to be onsite to perform routine maintenance such of backups, starting/stopping of processes, etc. I'm guessing there are probably developers as well who are responsible for small, daily bug-fixes that don't require a version update/reboot, but I'm not a game developer so I can't say that for sure.

As for what else is using power in the office: remember that FFXI & FFXIV are just a tiny portion of what SE does. They'd need other data centers to support other game development, financial data, production of manga/anime, etc. Plus the power to the computers and other office equipment of those employees who work in those areas.

Unctgtg
03-22-2011, 09:41 PM
Granted you all may be happy but let's not forget those that are still suffering over there.

Emitremmus
03-22-2011, 09:45 PM
Remember that they're having to ration their power. From the sounds of things, they're willing to give up AC, lighting, etc., just so we can have our servers back and play again. I think we could all be a little more grateful for them even CONSIDERING to bring servers back up this soon. I realize it is also a huge source of income for SE, and that in a practical business sense they need to get the servers up as soon as possible. That doesn't mean that they don't have other things to contribute their time to. As for the rest of the power available above that roughly 25% for servers and AC/lighting...

Huge corporations often have a cafeteria on the premises which would be a huge chunk of energy for the refridgeration and operation of the kitchen. They also develop and test other games besides FFXI and FFXIV on site. Don't forget all of the computers, gaming consoles, televisions, and other appliances that use a lot of electricity when they are numerous.

Anyway, let's be a little more considerate yeah?

Thanks, SE. See you Vana'diel on the 25th.

Alderin
03-22-2011, 09:59 PM
Because you need employees in the office to support the game. At the very least you need GMs and sysadmins. The latter need to be onsite to perform routine maintenance such of backups, starting/stopping of processes, etc. I'm guessing there are probably developers as well who are responsible for small, daily bug-fixes that don't require a version update/reboot, but I'm not a game developer so I can't say that for sure.

As for what else is using power in the office: remember that FFXI & FFXIV are just a tiny portion of what SE does. They'd need other data centers to support other game development, financial data, production of manga/anime, etc. Plus the power to the computers and other office equipment of those employees who work in those areas.

I am well aware you need people to still manage the servers on-site. As well as GM's (which obviously I am just assuming) - Wouldn't GM's be off-site, spread over the world in different time zones, as well as different nationalities in order to counter for a game that is so multi-national, with a 24-hr service? I don't know for certain as I stated - this is simply an assumption and I am overly surprised if I am wrong here..

"Small, daily bug-fixes" are usually bugs that do not have a huge impact on playability, such as the odd graphical glitch here and there. Once again this is just an assumption but surely 90% of these can wait a week or two til the situation goes back to normal. I am neither a game developer and both of our posts are assumptions.

I do understand that FFXI and FFXIV are a small portion of what they do, however they are the only 24hr service by paying customers that they are running. (Yes they are giving us April for free. I am not meaning to have a whinge but that point would have to be a given, otherwise there would be a lot of angry people). However due to this, not trying to be greedy or ignorant saying FFXI is the most important thing - however wouldn't their power cuts be on a priority basis? If they had to stop either the Anime / Manga production or FFXI & IV servers, I am assuming they would choose the Anime / Manga production to be cut - as something that is creating a passive income and operates on a 24hr basis would surely take preference.

I don't mean to be flaming here, so if you feel what I said was unreasonable, please say so. I do appreciate getting the final word / date on the situation, the questions were a "food for thought" topic more than anything.

I am extremely impressed at the way SE handled the situation, however the lack of updates on the status of this rare circumstance up until now was a huge disapointment.

But who am I to whinge? We finally got a final date, and I will enjoy my last 3 days of freedom :P

Volga
03-22-2011, 10:00 PM
Ah I cant wait to get back on i think we should all play the game with the lights and a/c off for our appreciation to SE and acknowledging their sacrifices

Alderin
03-22-2011, 10:13 PM
Remember that they're having to ration their power. From the sounds of things, they're willing to give up AC, lighting, etc., just so we can have our servers back and play again. I think we could all be a little more grateful for them even CONSIDERING to bring servers back up this soon. I realize it is also a huge source of income for SE, and that in a practical business sense they need to get the servers up as soon as possible. That doesn't mean that they don't have other things to contribute their time to. As for the rest of the power available above that roughly 25% for servers and AC/lighting...

Huge corporations often have a cafeteria on the premises which would be a huge chunk of energy for the refridgeration and operation of the kitchen. They also develop and test other games besides FFXI and FFXIV on site. Don't forget all of the computers, gaming consoles, televisions, and other appliances that use a lot of electricity when they are numerous.

Anyway, let's be a little more considerate yeah?

Thanks, SE. See you Vana'diel on the 25th.

Oh don't get me wrong. Hats off to them for reducing power usage - I am anal about that in my own house. Everything is usually off at the wall before I go to bed. Also don't get me wrong that I am incredibly grateful for them considering returning the game to the way it was.

I think my point from the original post was intended to be that I am impressed with the way SE has handled the situation, and got it under control in a reasonably short time frame - which is great! The areas in which I believe they need to improve on are quite simple - Let the community know what's going on, every chance you get.

I am sure there were a lot of issues going on, however it took them a week, just to tell us that there will be an "update on the situation in 2 days". This day comes, and it takes 12 hours during this working day to post this update - meanwhile we are all pulling our hair out, arguing on forums about what is going on. I believe a better approach would have been a simple,
"Hey guys, just letting you know we are running tests on the servers now. bla bla bla bla.. We will have more information later today."

I will finish with this, as I don't intend to be a flame monster as I do respect SE's efforts as a whole, and they are obviously putting in long hours. I just wish they kept their community updated a little more frequently then they did. Add this opinion to the same category as one of those "Best suggestion to improve the game!!!" threads. I know the SE team that have control over this won't read my opinion, however I feel I am allowed to voice it.

/rant.

See'yas in a few days.

Folka
03-22-2011, 10:16 PM
Ah I cant wait to get back on i think we should all play the game with the lights and a/c off for our appreciation to SE and acknowledging their sacrifices

I have to agree with you man, if SE is making these sacrifices for the game servers at least they can know they aren't the only ones! Startin up the no lights no warmth thing in support of SE's dedication to the cause!

Alderin
03-22-2011, 10:20 PM
Granted you all may be happy but let's not forget those that are still suffering over there.

Oh yes agreed there..

A pretty breath taking fact that a mate opened my eyes to not long ago -

The bravery of the people repairing the nuclear plant. They are working next to the source of a radioactive issue (where the food 150km away has been deemed as 32x over the "safe to eat" level of radiation), in which they are working until they feel too sick to work any longer, and due to the extreme over-exposure (even while wearing radiation protective gear) they will surely get terminally ill and die.

So these workers are essentially sacrificing their life to restore power, prevent the feared case of a meltdown, and potentially save millions of people. Not to mention the effect on the environment.

It is crazy to even think about it this way. It is amazing what some people will do. Truly admirable quality.

NightDagger
03-22-2011, 10:25 PM
I have to agree with you man, if SE is making these sacrifices for the game servers at least they can know they aren't the only ones! Startin up the no lights no warmth thing in support of SE's dedication to the cause!

Don't wanna sound uncaring or anything, but how will you using less hydro help the greater cause? You think they want people all around the world not using their AC/Heat to show their appreciation? Naaaa I understand what your saying but it is not fair to ask this of players.

I pay to play the game, that is support enough to SE. I hope they allow me to donate money through Play Online (already donated through Red Cross).

Chiibi
03-22-2011, 10:35 PM
I pay to play the game, that is support enough to SE. I hope they allow me to donate money through Play Online (already donated through Red Cross).

wasnt you talking about quitting the other day because of lack of info from se though?

Volga
03-22-2011, 10:41 PM
Don't wanna sound uncaring or anything, but how will you using less hydro help the greater cause? You think they want people all around the world not using their AC/Heat to show their appreciation? Naaaa I understand what your saying but it is not fair to ask this of players.

I pay to play the game, that is support enough to SE. I hope they allow me to donate money through Play Online (already donated through Red Cross).

gotcha lol


wasnt you talking about quitting the other day because of lack of info from se though?

NightDagger
03-22-2011, 10:54 PM
wasnt you talking about quitting the other day because of lack of info from se though?

LOl sure was, but that was only if there update was to wait another week for another update. My mind is still the same, SE does not communicate with their clientele very well. They have never been friendly to deal with (ever called for support).

I took a 3 year break from the game, decided to come back & play on my 360 but did not remember my password. i called suppost & they expected me to remember where I was living when I bought the game 8 years ago, or at least remember the phone number. That is a joke. I still have all the reg. codes, full name, date of birth, credit card number (with updated expiry date & security code) POL ID & my stupid SE Token. All that is not good enough for them, I was just lucky my buddy still has my account of his system so I could login & get all my info.

Cem
03-22-2011, 10:59 PM
Square Enix should take this three days times to plan the server migrations. They should give people 3-5 days after the game comes up and perform the merge. This will allow people to get things out of their D-box and off of the AH. Take down all of the servers that are part of the merge and complete the merge. Square Enix has just reduced their power more by taking a bunch more servers offline. Just something for them to think about.

Chiibi
03-22-2011, 11:01 PM
I took a 3 year break from the game, decided to come back & play on my 360 but did not remember my password. i called suppost & they expected me to remember where I was living when I bought the game 8 years ago, or at least remember the phone number. That is a joke. I still have all the reg. codes, full name, date of birth, credit card number (with updated expiry date & security code) POL ID & my stupid SE Token. All that is not good enough for them, I was just lucky my buddy still has my account of his system so I could login & get all my info.

You're now complaining about the security measures se has in place to protect your account being too thorough?
Why do you continue to play if you're so dissatisfied with their service?

NightDagger
03-22-2011, 11:20 PM
You're now complaining about the security measures se has in place to protect your account being too thorough?
Why do you continue to play if you're so dissatisfied with their service?

LOL

I understand security measures, but theirs are not that great. if all i needed to know was my address from 8 years ago ro phone number then someone who DID know that could of taken my account. My did I pay 10 bucks for security token then?

Anyways hope to see you in game sometime (love using retrace on people)

Mirage
03-22-2011, 11:22 PM
Nothing is better than the rapid revival of the servers. Playing this game is a nice way to contribute to Japan's economy now in the aftermath of the disasters. More money going from the rest of the world into japan means a stronger japanese economy, which isn't exactly bad for them.

Taking down the service long enough for them to need to do another free month would be another big loss for them, after all. It is best for both us and SE that the servers get up again as soon as they could.

After all, even if there's just 100k players, that's a revenue of over 1.2 million dollars per month.

Chronofantasy
03-23-2011, 12:16 AM
Well, this is better than it being stored in April or closer to May like the majority predicted. I actually had a strong gut feeling myself the entire time would be about two weeks, and this date puts it close to two weeks minus two days. I'm actually not that disappointed since FF Dissidia 2 comes out today where I live so I'm glad I'll have a few days to play that because if FFXI was up I'd probably be too busy playing FFXI to spend time on the new Dissidia game. The only thing that sucks about the time FFXI is going back up is that is the time I get ready and leave for school for my Friday morning class at 9am, unless I decide to skip that morning class...

Chronofantasy
03-23-2011, 12:19 AM
Remember that they're having to ration their power. From the sounds of things, they're willing to give up AC, lighting, etc., just so we can have our servers back and play again. I think we could all be a little more grateful for them even CONSIDERING to bring servers back up this soon. I realize it is also a huge source of income for SE, and that in a practical business sense they need to get the servers up as soon as possible. That doesn't mean that they don't have other things to contribute their time to. As for the rest of the power available above that roughly 25% for servers and AC/lighting...

Huge corporations often have a cafeteria on the premises which would be a huge chunk of energy for the refridgeration and operation of the kitchen. They also develop and test other games besides FFXI and FFXIV on site. Don't forget all of the computers, gaming consoles, televisions, and other appliances that use a lot of electricity when they are numerous.

Anyway, let's be a little more considerate yeah?

Thanks, SE. See you Vana'diel on the 25th.

Maybe we should all send some sort of portable minifans that require battery power or some cold drinks that they can make or something that helps cool them down as a sort of thank you gift. We can use part of that money we saved from the unbilled month of April.

Chiibi
03-23-2011, 12:32 AM
LOL

I understand security measures, but theirs are not that great. if all i needed to know was my address from 8 years ago ro phone number then someone who DID know that could of taken my account. My did I pay 10 bucks for security token then?

Anyways hope to see you in game sometime (love using retrace on people)

lol i remember my address from 14 years ago (phone number too) and ive moved 4 times since then. Whats your excuse?

Emitremmus
03-23-2011, 01:03 AM
Maybe we should all send some sort of portable minifans that require battery power or some cold drinks that they can make or something that helps cool them down as a sort of thank you gift. We can use part of that money we saved from the unbilled month of April.

Well I don't think they need fans. They just recently quit having snowfall there. We could send them those little hand warmer things though, lol.

Anyway, I think the suggestion of the american players turning off the lights one night isn't intended to be a literal way to help as much as it is about the thought. Technically SE didn't even have to turn the power off to begin with. The fact that they are willing to take a hit like that shows character. I am extremely satisfied with the way that they update us and let us know what is going on. We don't know if a huge portion of the company has been spending this time volunteering to help the now homeless population of Japan. That is much more than a legitimate excuse for not updating Twitter every day.

UltraBlackone
03-23-2011, 01:40 AM
Remember that they're having to ration their power. From the sounds of things, they're willing to give up AC, lighting, etc., just so we can have our servers back and play again. I think we could all be a little more grateful for them even CONSIDERING to bring servers back up this soon. I realize it is also a huge source of income for SE, and that in a practical business sense they need to get the servers up as soon as possible. That doesn't mean that they don't have other things to contribute their time to. As for the rest of the power available above that roughly 25% for servers and AC/lighting...Honestly I gotta admit I feel the same. When I read the post I just couldn't get the image of some poor SE grunt worker sweating his Rolanberries off as he's forced to work by candle light all so we could have our servers back an extra week or two ahead of time. Don't get me wrong, I'm super happy to be able to play again and I know this plan is not just cause of us not being able to play but I still feel kinda like an @$$hole.

THANK YOU A MILLION TIMES OVER SE! Tell Mark (yes, I named the poor SE guy in my head) that I'm sorry.

ThaiChi
03-23-2011, 02:35 AM
You know... they could just bring only XI servers back and leave XIV down so they could work on the problems there in an effort to reduce power usage. :P

I actually do like XIV and all, there's just not much to do atm. All jokes aside though, SE is gonna shut off AC and work in the dark so we can play FFXI/XIV. Overlooking the business side of that, its kind of a lot for the employees over there to endure -- especially if this is going to be drawn out for a very long time.

Jamesruglia
03-23-2011, 02:38 AM
We have shut down our air conditioning system (8.8%) and enacted other power conservation measures, such as reducing lighting in our offices, to achieve over 10% in energy usage reductions. With these energy saving measures in place, we will be able to bring our servers back online and restore service to FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline...

For pity's sake o.o" true troopers.

Nagah
03-23-2011, 02:41 AM
Oh don't get me wrong. Hats off to them for reducing power usage - I am anal about that in my own house. Everything is usually off at the wall before I go to bed. Also don't get me wrong that I am incredibly grateful for them considering returning the game to the way it was.

I think my point from the original post was intended to be that I am impressed with the way SE has handled the situation, and got it under control in a reasonably short time frame - which is great! The areas in which I believe they need to improve on are quite simple - Let the community know what's going on, every chance you get.

I am sure there were a lot of issues going on, however it took them a week, just to tell us that there will be an "update on the situation in 2 days". This day comes, and it takes 12 hours during this working day to post this update - meanwhile we are all pulling our hair out, arguing on forums about what is going on. I believe a better approach would have been a simple,
"Hey guys, just letting you know we are running tests on the servers now. bla bla bla bla.. We will have more information later today."

I will finish with this, as I don't intend to be a flame monster as I do respect SE's efforts as a whole, and they are obviously putting in long hours. I just wish they kept their community updated a little more frequently then they did. Add this opinion to the same category as one of those "Best suggestion to improve the game!!!" threads. I know the SE team that have control over this won't read my opinion, however I feel I am allowed to voice it.

/rant.

See'yas in a few days.

First post, but wanted to point something out that I think is often overlooked. Press releases no matter what have at least 5 steps in the process.

1. Finding out the information.
2. Making a decision with the given information
3. Having your press release editor create the rough draft release.
4. Verifying all information is correct, easy to read and there are no grammatical or spelling errors.
5. Schedule then release the information.

We know it can take a while for any group of people to decide what is the most cost effective means to allow power to the servers while still maintaining a safe working environment. So step #2 alone could take several hours. Then you send the information you have decided on to the editor who then must type up a PC, friendly, and accurate release. As you see, there was even an error there because they forgot the EU time. Usually there is a team to read the release to check for any obvious errors that may have been missed by the original writer and any software they use. It must then be approved by the company to be released after all edits have been made. Considering all of that, I think 12 hrs is more than reasonable, especially if the press release editor is not solely for FFXI, POL and FFXIV.

Brought to you by the media manager of a US nonprofit~

Emitremmus
03-23-2011, 03:07 AM
First post, but wanted to point something out that I think is often overlooked. Press releases no matter what have at least 5 steps in the process.

1. Finding out the information.
2. Making a decision with the given information
3. Having your press release editor create the rough draft release.
4. Verifying all information is correct, easy to read and there are no grammatical or spelling errors.
5. Schedule then release the information.

We know it can take a while for any group of people to decide what is the most cost effective means to allow power to the servers while still maintaining a safe working environment. So step #2 alone could take several hours. Then you send the information you have decided on to the editor who then must type up a PC, friendly, and accurate release. As you see, there was even an error there because they forgot the EU time. Usually there is a team to read the release to check for any obvious errors that may have been missed by the original writer and any software they use. It must then be approved by the company to be released after all edits have been made. Considering all of that, I think 12 hrs is more than reasonable, especially if the press release editor is not solely for FFXI, POL and FFXIV.

Brought to you by the media manager of a US nonprofit~

Thanks for the insight. I figured that there was a process to follow, as there is with anything a corporation is to do regarding the release of information. If some lowly worker was told to go update the twitter account his information could be terribly incorrect. At any rate, we have our answer as to when we can expect to play again, and I hope this break has weeded out some of the overzealous players who can't handle the way SE structures their game.

NightDagger
03-23-2011, 07:47 AM
lol i remember my address from 14 years ago (phone number too) and ive moved 4 times since then. Whats your excuse?

I have moved more then 4 times since then lol. My job required me to move around plus I went from living with my parents to moving in with gf parents to getting our own place, then moving to a better place. Then breaking up & me moving back to my dads for a month, then moving to my own place, then moving in with my new gf, then moving again when we got married and had our first kid, then moving when second kid was on the way, then we bought a house & have been here for 2 years.

that is alot of moving & to many places to remember. I did give them 3 but then they told me I could not keep guessing lol (it was the address from when I was on my own ><) & on my cell phone (4th number ><)

Iceni
03-23-2011, 10:28 AM
SE mentioned:

...We have shut down our air conditioning system (8.8%) and enacted other power conservation measures, such as reducing lighting in our offices, to achieve over 10% in energy usage reductions. With these energy saving measures in place, we will be able to bring our servers back online and restore service to FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline on Mar. 25, 2011 11:00 (GMT)... I don't know how the servers are kept cooled. While SE is trying to conserve power, I hope they are prudent enough with their power conservation so that the servers don't overheat.

Tsukino_Kaji
03-23-2011, 10:31 AM
SE mentioned:
I don't know how the servers are kept cooled. While SE is trying to conserve power, I hope they are prudent enough with their power conservation so that the servers don't overheat.Any device has it's own cooling system. I doubt AC equates to server cooling.

erevan
03-23-2011, 10:34 AM
Any device has it's own cooling system. I doubt AC equates to server cooling.

Even though servers have their own coolng fans, they still need to use cool air coming in. Having 80+deg air coming in won't work as well as using 65deg air flow.

Tsukino_Kaji
03-23-2011, 10:43 AM
Even though servers have their own coolng fans, they still need to use cool air coming in. Having 80+deg air coming in won't work as well as using 65deg air flow.I have an earlier post suggesting they open a window. lol

erevan
03-23-2011, 10:58 AM
I have an earlier post suggesting they open a window. lol

err, I have no idea what type of weather Tokyo has at this time of year, but yeah, opening a window could work; at the right time of the year. On the other hand, the AC units in a server environment will also moderate the humidity, usually around 40% to 60% most places, but generally the lower end.
If it was only this easy though, think how much resources could be saved.

jeffanddane
03-23-2011, 11:02 AM
lol Should just keep posting the thread everytime it gets deleted XDDDD.

Kits
03-23-2011, 11:11 AM
lol Should just keep posting the thread everytime it gets deleted XDDDD.

Why do threads get deleted??

Tsukino_Kaji
03-23-2011, 11:17 AM
Why do threads get deleted??MOD mostly just delete duplicates, but sometimes the delete the obvious troll threads.(i.e. Bacon mage.)

NightDagger
03-23-2011, 01:03 PM
MOD mostly just delete duplicates, but sometimes the delete the obvious troll threads.(i.e. Bacon mage.)

Bacon Mage was a troll thread? I thought someone pulled that off of SE's site O.o

But on another note, It is winter in Japan like it is for us. They do not need their AC for the fact of the heat outside, but in order to control the temperature inside. They will have heat/ac running to keep the rooms a steady temperature & the humidity down.

I do not know how well they will be able to control the humidity but the cool air blowing in from outside into the built in server coolers will be sufficient enough for them.

i am sure SE has thought this well through & who knows the AC could only be turned off on non-server floors, they do have a huge building & do not require the temperature to be monitored as much on all of them.

Volga
03-23-2011, 01:55 PM
Just want to keep some of the heat off SE and say that the reason why SE has kept us out of the loop for so long is because there are still rolling blackouts over japan, even though they are not as bad as last week it is still part of the problem that the Japanese are facing.

Kailea_Nagisa
03-23-2011, 02:09 PM
Bacon Mage was a troll thread? I thought someone pulled that off of SE's site O.o

But on another note, It is winter in Japan like it is for us. They do not need their AC for the fact of the heat outside, but in order to control the temperature inside. They will have heat/ac running to keep the rooms a steady temperature & the humidity down.

I do not know how well they will be able to control the humidity but the cool air blowing in from outside into the built in server coolers will be sufficient enough for them.

i am sure SE has thought this well through & who knows the AC could only be turned off on non-server floors, they do have a huge building & do not require the temperature to be monitored as much on all of them.

I am wondering about something, it was mention else where that the "AC" part could have been a miss translation, and that they meant heater, but even heater or AC being turned off, means that the ventilation system is off as well, and in a big building like that, it will get uncomfortable. I am sure that their server rooms are on a separate AC system then the rest of the building so it will be running along with the server equipment.

aka, if you work in that building, you will find any excuse to some how get into that server room (and it wont happen ;p) and the server techs are the luckiest guys in this situation ;p

NightDagger
03-23-2011, 02:15 PM
I am wondering about something, it was mention else where that the "AC" part could have been a miss translation, and that they meant heater, but even heater or AC being turned off, means that the ventilation system is off as well, and in a big building like that, it will get uncomfortable. I am sure that their server rooms are on a separate AC system then the rest of the building so it will be running along with the server equipment.

aka, if you work in that building, you will find any excuse to some how get into that server room (and it wont happen ;p) and the server techs are the luckiest guys in this situation ;p

yeah true, never thought of it that way but is possible.

Yeah the techs will be smiling (with the doors locked lol)

Kits
03-23-2011, 04:06 PM
Remember when we were all waiting for SE to update us? And they did saying they needed more time (in japanese forum). Im guessing they were discussing that exact thing. Im sure they've figured it all out too, or else they probably wouldnt have told us itd be up the 25th =3