Mog Sachel for Software Token? how annoying

[wildsprite]

Label me slightly annoyed, I understand this was a bonus item but we still have to pay for that hardware token, I don't think it very fair to make it available to those that don't pay for the security token if you're not going to give those of us who do something else


[NA]Mog Satchel now Available with the Software Token

As of May 13, 2013, players using the Square Enix Software Token (Software Token) will also receive the Mog Satchel.

Registering a Software Token to your Square Enix account will allow both existing and newly created characters on that account to receive the Mog Satchel. Players who already have a Software Token registered will receive the Mog Satchel immediately.

However, please note that an account will not be eligible to receive the Mog Satchel if a Software Token was initially registered to it but is currently removed. In such a case, please register another Software Token to receive the Mog Satchel. In addition, characters who have already received the Mog Satchel on a Square Enix account that has a Square Enix Security Token (Security Token) registered to it will be able to continue using the item even after the Software Token is removed.

*The specs for the Mog Satchel are the same for the Security Token and Software Token. Removing the Security Token and registering a Software Token in its place will not enable the use of multiple Mog Satchels and the number of storable items will not increase either.

[Umichi]

Seems fair enough to me. it's a bonus item attached to the item your getting just like the tidal talisman or many other items that included in-game items. Some don't have the luxury of owning a 40-50 dollar piece of equipment around, did that ever cross your mind? you have to purchase the phone itself to actually use the software token i think the cost itself outweighs the fact that you get a free 80 inv space which was given for free when they released the hardware tokens.

[Elexia]

It's in response to all the people who said:

"I shouldn't have to pay for a layer of security I don't need for more inventory space, SE should be giving it to me, a paying customer."

[Umichi]

you too also paid for the piece of hardware that gave you the ability to never worry about your account ever again, i'm still failing to see why you should be angry? how long ago did you buy your security token? how many moons has it been since then that your token has accumulated more value than the price you paid into it?

[Umichi]

It's in response to all the people who said:

"I shouldn't have to pay for a layer of security I don't need for more inventory space, SE should be giving it to me, a paying customer."

ahhh i see..... my comment is still valid though. you paid for your phone why shouldn't the token be free? after all the token is what we are focusing in on which is the real value of aquiring such an item. most other MMO's have incentives for securing your account, SE makes you pay either with their own product or yours because your getting a very specialized piece of software/hardware.

[Alhanelem]

Label me slightly annoyed, I understand this was a bonus item but we still have to pay for that hardware token, I don't think it very fair to make it available to those that don't pay for the security token if you're not going to give those of us who do something else
The $9.99 isn't for the mog satchel, as much as many of us who dont care about security would like to think it is. It's for the token and the shipping costs. They don't have to ship you a software token.

Also, as others mentioned, it's not unreasonable for it to be free since a smartphone (typically) costs a lot more than $9.99.

[wildsprite]

the idea behind the software token was to give extra security to people who already had the smart phone. it isn't like you are going to go out and buy a smart phone just for that, therefore that argument is not a valid one.

if they made you pay for the software token it would be different but they don't. therefore the only bonus that it should have is the extra security.

[wildsprite]

ahhh i see..... my comment is still valid though. you paid for your phone why shouldn't the token be free? .

by this argument why aren't all the pay games for your smart phone free? after all you paid for your phone. not a very good argument

[Miradel]

I'd like to get access to the mog satchel without having to use the security token/app. I don't care if I have to pay for it, I'd gladly pay for more storage, but don't really want the hassle of inputting the security code every time I log in ><

[Afrohatch1]

Looks like you have to keep the app/token hooked to your account in order to keep the satchel, right? If so, then the token buyers have an edge if they don't want to use a token anymore/token died. Stop complaining srsly

[Demon6324236]

you too also paid for the piece of hardware that gave you the ability to never worry about your account ever again, i'm still failing to see why you should be angry? how long ago did you buy your security token? how many moons has it been since then that your token has accumulated more value than the price you paid into it?I got no use out of my token past the Satchel because I did not want it, I removed it via phone shortly after getting it put on my account and logging into each of my characters.

[wildsprite]

Looks like you have to keep the app/token hooked to your account in order to keep the satchel, right? If so, then the token buyers have an edge if they don't want to use a token anymore/token died. Stop complaining srsly

this is false, you do not have to keep the token to keep the sachel, once you have attached the token(both hardware or software) all POL/FFXI accounts/options attached to that SE account get the sachel even if you decide to remove it later, this will only apply to active options, inactive ones and new ones after it has been removed will not get the sachel

[Lyandra]

the idea behind the software token was to give extra security to people who already had the smart phone. it isn't like you are going to go out and buy a smart phone just for that, therefore that argument is not a valid one. if they made you pay for the software token it would be different but they don't. therefore the only bonus that it should have is the extra security.

The idea behind the token was better security and less downtime S-E had to spend on retrieving stolen accounts; the Mog Satchel was pretty much to entice people to spend $10 for basically a key fob to gain an extra +50-80 extra storage spaces (it's mainly why I bought mine). Those who opted to get their SE tokens early on benefitted from extra account security and up to 80 bonus slots of storage, while those who refused to buy one had to go without it. Its like those who waited until now to play FF:XI; they can get the entire 10+ years of the game for just $40, a fraction of what a lot of others have spent over the years. But those that bought the stuff early on got to enjoy the benefits of said items right away.


by this argument why aren't all the pay games for your smart phone free? after all you paid for your phone. not a very good argument.
Because most smartphone games that are free either suck or are part of a gimmick for "freemium" games that entice you to pay money at some point. It costs money to develop games for phones, since its usually a 3rd-party group of people developing software for a device they didn't create (and usually are charged licensing fees). I'm sure if Square-Enix developed and sold smart phones, the Software Token would be given away free as a tie-in bonus for FF:XI. So yea, I think it's a good argument.

And really, if you're complaining about $10 you spent being "wasted" in favor of new people getting it free...

[wildsprite]

Because most smartphone games that are free either suck or are part of a gimmick for "freemium" games that entice you to pay money at some point. It costs money to develop games for phones, since its usually a 3rd-party group of people developing software for a device they didn't create (and usually are charged licensing fees). I'm sure if Square-Enix developed and sold smart phones, the Software Token would be given away free as a tie-in bonus for FF:XI. So yea, I think it's a good argument.

it cost them money to dev that software token even if they hired someone else to do it so no it isn't a good argument

[Lyandra]

it cost them money to dev that software token even if they hired someone else to do it so no it isn't a good argument

Probably the reason they switched to the software token was to cut down on costs of having to make and store physical devices instead of software they can distribute at no cost; maybe that's why they offer it free, I don't know. But I'm beginning to see nothing anyone posts here is going to change your mind or opinion. If you feel you've been cheated by S-E's business decision, that's your decision. As for me, I've enjoyed the $10 I spent for account security and personal luxury the token/satchel has provided. Perhaps if more people use the free Software Token, S-E can finally focus their finances to steer FF:XI to becoming a stronger and better MMO.

[OmnysValefor]

SE was selling a security token.
Players bought the extra inventory space.

Now SE's giving away the software token.
Players are downloading extra inventory space.

Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing site, and that's their fault, or those who download awesome-sounding third party tools. lol.

[Alhanelem]

SE was selling a security token.
Players bought the extra inventory space.

Now SE's giving away the software token.
Players are downloading extra inventory space.

Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing site, and that's their fault, or those who download awesome-sounding third party tools. lol.
keyloggers don't care how complex your password and username are, nor do people whom you may have leaked your info to. Your token can protect you in many cases where your username and password, no matter how smart or stupid they are, can't.

[Thegreatmonkey]

The whole point of the token was to make the accounts more hack proof. SE added the Sachel in to give people an incentive to get the token. If you payed $10.00 for the token then all you paid for was shipping. SE and Blizzard teamed up to delved the Token and both give it away for free, you only pay for shipping. Yes it cost them money to make it but it saves them a lot of money over the long run if they give it to there customers for free because they do not have to spend time recover there accounts to how they where before they got hacked.



Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing Email, and that's their fault, or those who download awesome-sounding third party tools. lol.

While this may be the case for some people, the main cause of the accounts getting hacked where drive by downloads. Some of the fan made FFXI sites have been hacked in the past and a lot of people did not know that a virus got installed on there system.

Also phishing is a real problem for a lot of business. A lot of people get emails saying something like "Hello Name, We are having problems with your account. Please go to our site and log in to get these problems fixed. [URL to site]" A lot of people will just click on the link because they think "OK and Thanks for giving me the link to the site so I do not have to type it in." Hackers can make a fake page look like it is from the business itself when in fact it is not.

If anyone gets an email like this:
1. No one within the business will EVER ask for your account name and password.
2. If you do get an email like this, you should NEVER click on the link that is given to you in the email. If you do think something is up, then open your web browser up and type the URL into the address bar yourself. You can also call them to see if something really is happening to your account.
3. Do not reply back to that email unless YOU ARE SURE it is from someone within the business.

The main problems with passwords is that its hard for people to remember anything past 5 chars, add onto the fact that some places make you change your password X amount of days and people will just come up with simple passwords for them to remember and just adding 1, 2, 3 to the end of there old password to so called "beat the system"

For the best password, it should be at less a min of 10 char long with a mix of upper case, lower case letters, symbols, and numbers. The password can be something like "thehouseisonfire" replace some letters with some numbers and symbols and turn some into upper case and you got yourself a nice strong password that is easy for you to remember.

Over all, I can see a time where you will have to have something like a Security Token just to log into your back account online or other things like that. As it stands right now, the Token is the best defense to combat computer attackers with a combo of a password the user comes up with.

[Alhanelem]

The whole point of the token was to make the accounts more hack proof. SE added the Sachel in to give people an incentive to get the token.This. SE wanted to reduce its workload of customer calls crying that their accounts were comprimised. To achieve this, they offer something that, at first glance, few would actually want, and then tie it to something that people do want (inventory space). The result? more secure accounts, less "I got hacked!" complaints for SE, more inventory space for you. Doesn't everybody win here?

The only reason the token isn't free is they cost money to make and to ship. The cost of deploying smartphone tokens is minimal.

[Dragoy]

Yeah... probably most people I know/knew, bought the satchel, not the token. Meaning they would get it, and toss the token as soon as possible.

Sure, it's a bit annoying they're giving it away for free now, but I don't see it much different from paying 9,99€ for each add-on when they're new, and then seeing them in a cheap—o collection soon after.
The reasoning floating about that phones have a cost to them, I will probably never understand. If we went with that, shouldn't FINAL FANTASY XI Online, as well as any other game they might decide to bring out in the future, be given out for free? Them computer devices kind of tend to cost some moneys. =]

On another note, I wonder a bit, how many calls they actually avoided due to enhanced account security, and how many calls they gained from people losing access to their account because a dog ate (insert any other not necessarily digestive reason) their token. ^^;

[Jackstin]

the idea behind the software token was to give extra security to people who already had the smart phone. it isn't like you are going to go out and buy a smart phone just for that, therefore that argument is not a valid one.

if they made you pay for the software token it would be different but they don't. therefore the only bonus that it should have is the extra security.

Again, you are paying for the security token, not the satchel. The satchel was there to encourage people to use the security device. If you were paying for the satchel that would be a micro-transaction. This game isn't F2P.

[OmnysValefor]

keyloggers don't care how complex your password and username are, nor do people whom you may have leaked your info to. Your token can protect you in many cases where your username and password, no matter how smart or stupid they are, can't.

Yeah, if you fresh install the game, you have to retype your USER ID into pol, or I guess, if you play as a guest, though I've never tried.

Besides that, your user id is in the game, key loggers have nothing to log. Phishing sites, and gullible people are the largest part of hackings.

[Catmato]

Yeah, if you fresh install the game, you have to retype your USER ID into pol, or I guess, if you play as a guest, though I've never tried.

Besides that, your user id is in the game, key loggers have nothing to log. Phishing sites, and gullible people are the largest part of hackings.
Don't be daft. If they can log what keys you're typing, they can get screen captures with your ID.

[OmnysValefor]

They can, but they'd have to take pretty steady screenshots to know when to screenshot the second stage that brings up your user details. The main page of pol, now, shows your SE ID.

daft, lol.

[Mirage]

I bought the hardware token for the inventory space alone. This thread is stupid. Come on guys, it was 10 fucking dollars, and it was several years ago. Get over it.

[Thegreatmonkey]

They can, but they'd have to take pretty steady screenshots to know when to screenshot the second stage that brings up your user details. The main page of pol, now, shows your SE ID.

daft, lol.

Keyloggers can log more then just what keys you type. They can get any network traffic that gos on within the computer.

[Umichi]

I'd like to get access to the mog satchel without having to use the security token/app. I don't care if I have to pay for it, I'd gladly pay for more storage, but don't really want the hassle of inputting the security code every time I log in ><


you have a choice of allowing one time log-ins when you sucessfully complete a password check, so you don't have to bother with it over and over again

[Umichi]

the idea behind the software token was to give extra security to people who already had the smart phone. it isn't like you are going to go out and buy a smart phone just for that, therefore that argument is not a valid one.

if they made you pay for the software token it would be different but they don't. therefore the only bonus that it should have is the extra security.

yeah because most people don't own smartphones these days..... a cheap smartphone costs around 30-50 bucks I have one that runs on android but i can't download apps damn you cricket with your economically awesome phones! :(

again your missing the fact that in order to even have access to the software itself you have to own a smartphone first, the cost of the phone is your fee for using the software version of their product for free.

and i'm sure the idea behind the software token was to add a broader range of players who probably don't want to bother paying 10 bucks for a physical object, and probably has less security (typically speaking) since they didnt invest in the 10 dollar item because hey guess what they have a smart phone.... If you pay 10 bucks for the physical product you are practically garunteed (within human bounds of perfection) security protection, since you yourself are the warden and something like data being wiped from your phone or your phone pooping on you are far less likely to endanger a standalone product. plus it looks fancy and you can attach other ffxi baubles to it so people can identify you while you walk around in RL!

[WeeSol]

I switched to the software token from a hardware token for convenience sake. I don't like keeping track of the tiny little keyfob.

[Annalise]

People who didn't pay for the token essentially got the same thing when the Mog Sack came around. I'm sure you didn't complain about that. You probably gleefully got yourself a mog sack.

It was years ago. Get over it. And as people said, Square wanted people to use the token for security as lots of accounts were getting hacked. Hence the bonus for using the software token now as well, to get people to use it. If that ten dollars means that much to you, perhaps you should be spending your money more wisely than using it on this game.

[Alhanelem]

The reasoning floating about that phones have a cost to them, I will probably never understand.Like I said- it's not so much the phone but rather the software token itself. Outside of the development cost, they have an infinite supply of software tokens, and it costs them basically nothing to give you one. physical tokens have to be in stock (and this has been an issue before) and have to be physically shipped to a physical location- making them much more expensive to deploy. It's not just you that saves money, its SE- Most likely the reason they did it in the first place, given their financial condition.

[Umichi]

I switched to the software token from a hardware token for convenience sake. I don't like keeping track of the tiny little keyfob.

this is also a use for the software token!

[Losie]

Label me slightly annoyed, I understand this was a bonus item but we still have to pay for that hardware token, I don't think it very fair to make it available to those that don't pay for the security token if you're not going to give those of us who do something else

Waaah.

Seriously? :|You did not BUY the mog satchel. You bought the security token, a piece of hardware, with an incentive of receiving the satchel. Geeze, it was probably years ago anyways, like it's even that big of a deal. Do people really have this much of a grump just because someone gets something they once got for less/easier? It's the same mindset as new items in games.. Waah waah someone got something without spending as much time as I did five years ago when the game was totally different, I want better stuff than everyone else but I don't want to keep earning it!

There is absolutely no merit to your complaint, I'm afraid.

[Rosalie]

Waaah.

Seriously? :|You did not BUY the mog satchel. You bought the security token, a piece of hardware, with an incentive of receiving the satchel. Geeze, it was probably years ago anyways, like it's even that big of a deal. Do people really have this much of a grump just because someone gets something they once got for less/easier? It's the same mindset as new items in games.. Waah waah someone got something without spending as much time as I did five years ago when the game was totally different, I want better stuff than everyone else but I don't want to keep earning it!

There is absolutely no merit to your complaint, I'm afraid.

I have to agree totally with this. What SE's goal in offering the satchel to token users (hardware OR software) is not the money spent on the token, but to promote user security and reduce the manhours that need to be used to recover accounts that had been hacked.

[Alhanelem]

This is exactly like a company dropping the price on something after you buy it. Generally, it's tough luck, carveat emptor, buyer beware. People who buy something before the price goes down aren't generally entitled to a refund or discount.

[Rosalie]

Like I said- it's not so much the phone but rather the software token itself. Outside of the development cost, they have an infinite supply of software tokens, and it costs them basically nothing to give you one. physical tokens have to be in stock (and this has been an issue before) and have to be physically shipped to a physical location- making them much more expensive to deploy. It's not just you that saves money, its SE- Most likely the reason they did it in the first place, given their financial condition.

Actually, outside of integrating the token into the software (i.e. development costs), e-merchandising, and giving the casing design to the outsourcing company, the tokens' manufacturing are actually handled not by SE, but by Vasco.

[Alhanelem]

Actually, outside of integrating the token into the software (i.e. development costs), e-merchandising, and giving the casing design to the outsourcing company, the tokens' manufacturing are actually handled not by SE, but by Vasco.
That's an irrelevant fact to point out. It costs SE money to buy and distribute the tokens, whether they own the factory that makes them or not. Your observation changes nothing.

[wildsprite]

Waaah.

Seriously? :|You did not BUY the mog satchel. You bought the security token, a piece of hardware, with an incentive of receiving the satchel. Geeze, it was probably years ago anyways, like it's even that big of a deal. Do people really have this much of a grump just because someone gets something they once got for less/easier? It's the same mindset as new items in games.. Waah waah someone got something without spending as much time as I did five years ago when the game was totally different, I want better stuff than everyone else but I don't want to keep earning it!

There is absolutely no merit to your complaint, I'm afraid.

seriously? do you feel better about yourself making comments like this? it doesn't matter if you are right or not how you make the comment makes you look like a jerk

[Alhanelem]

seriously? do you feel better about yourself making comments like this? it doesn't matter if you are right or not how you make the comment makes you look like a jerk
It may have been a jerky way to say it, but he's right.

Regardless of how you look at it, the price you paid was tied to the token not the satchel, regardless of the reason why you paid the price.

[Dragoy]

Come on guys, it was 10

For some, it was more like 12.98 USD. >:D×


Like I said- it's not so much the phone but rather the software token itself. Outside of the development cost, they have an infinite supply of software tokens, and it costs them basically nothing to give you one. physical tokens have to be in stock (and this has been an issue before) and have to be physically shipped to a physical location- making them much more expensive to deploy. It's not just you that saves money, its SE- Most likely the reason they did it in the first place, given their financial condition.

Yes. My comment had nothing to do with that. It was about some users suggesting phones having a cost in them having something to do with anything. ^^

[oliveira]

seriously? do you feel better about yourself making comments like this? it doesn't matter if you are right or not how you make the comment makes you look like a jerk

<jest>Someone complaining about others getting the same service for free after him/her paid money for it ? how annoying </jest>

Sorry, I see that you're a fellow fenrir player, but well I had to comment here ... >.>

[Afrohatch1]

seriously? do you feel better about yourself making comments like this? it doesn't matter if you are right or not how you make the comment makes you look like a jerk

And how exactly do you think your comments are making you look?

[Umichi]

For some, it was more like 12.98 USD. >:D×



Yes. My comment had nothing to do with that. It was about some users suggesting phones having a cost in them having something to do with anything. ^^

I'm just saying you have to buy a phone in order to use the software token, the price is there regardless hence why i believe SE allows you to recieve the software token for free, that and it saves them money.

I'm justifying the cause to the means as to why they get their software token for free vs buying a security token.

[Zumi]

Question I don't have a cell phone is there anything I can buy that isn't a phone that can run this? Someone told me it would work on a ipod or an ipad is that true?

[oliveira]

Question I don't have a cell phone is there anything I can buy that isn't a phone that can run this? Someone told me it would work on a ipod or an ipad is that true?

Or an Android tablet. Yes, you should be able to use it I think.

[Thegreatmonkey]

....Why not just get the Security Token itself? It would be cheaper....

[Zumi]

....Why not just get the Security Token itself? It would be cheaper....

Well if I get some hand held computer device I can put all these authenticators on 1 thing for other games. FFXI isn't the only game I play.

[Catmato]

I never thought that after all this time, there are this many people without a satchel.

Edit: Also, if you think you're getting screwed for others getting for free what you also got for free? Get over it.

[Merton9999]

This is exactly like a company dropping the price on something after you buy it. Generally, it's tough luck, carveat emptor, buyer beware. People who buy something before the price goes down aren't generally entitled to a refund or discount.

This is the way I look at it too. Even if the original $10 charge were about revenue (which I don't think it was), this wouldn't be any different than price drops on consoles or discounted "greatest hits" games. For that matter, consider DLC bundled for free with ultimate collections after the psychos like me paid the price of the game over again for the downloads on initial release.

Just like that DLC I don't feel cheated at all because I know I'm paying to get it when I want it. I've gotten way more than $10 of satisfaction out of years of that satchel. I couldn't care less if SE were to offer the satchel for free to everyone now, security app or not.

[Daniel]

While I have no problem with the cell phone version being free, in fact I am glad... I would like them to make a different change to the program. When you log in from the same computer on a blizzard game it only asks you to authenticate once or twice a month. Personally I find the log in process for ffxi pretty clunky, entering my authenticator 3 times every time I want to play just makes it that much worse, to the point where most of the time I just don't bother. I know it's kind of lazy, but I wish SE would take that road.

[Catmato]

I would like them to make a different change to the program. When you log in from the same computer on a blizzard game it only asks you to authenticate once or twice a month. I agree with this. It would be nice if they required it less often or when logging in from a different IP address.

[Kristal]

I agree with this. It would be nice if they required it less often or when logging in from a different IP address.

Meh, it's become such second nature by now, that I'd be pushing the button on the token to log in regardless.