[EU] GM Petition Service Technical Difficulties (Apr. 20)

[NOC_EU]

We are currently experiencing technical difficulties with the European GM Petition Service. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The North American GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologise for the inconvenience.

[Date & Time]
Apr. 20, 2013 4:30(GMT)

[Details]
- European GM petition service for FINAL FANTASY XI is unavailable.

[Cause]
Under investigation

[Affected Services]
- FINAL FANTASY XI GM Petition Service

[NOC_EU]

We were experiencing the following technical difficulties with the GM petition service. However, we are happy to announce that these issues have been addressed.

We apologise for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
April 20, 2013 from 4:30 to 10:30 (GMT)

[Details]
- GM petition service for FINAL FANTASY XI is unavailable.

[Cause]
Server equipment error

[Affected Services]
- FINAL FANTASY XI GM Petition Service