xbox 360 still under maintenance after update while pc users logged in and servers up

[Fallenone]

Hey SE can us 360 users log back in please??? Maintenance is over and has been for 30 minutes. I've updated and the game says I can't play when under maintenance yet pol says servers are up and my son has been in game 30 mins now. Please fix this..... thanks

[Redryno]

@60 min after update - still can't log in on Xbox, know of another with same issue.

Any update SE???

[Amay]

I would like to play :/
TX USA

[Neekzz]

My friend here can't log in on 360 either, but I play on pc and am logged in now. <Please Check It> :)

[SE_Chris]

We've received a few customers who are experiencing this issue. It seems that the PC login servers are open currently and some users are having an issue logging in on their XBOX 360s. We would suggest logging out for now and trying again shortly. If we have any more information or update about an extended maintenance we will keep everyone up to date here: http://www.playonline.com/ff11us/info/info_top.shtml
We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.

[Cementfoot]

there is no update they refuse to help was on the phone for 30 mins and all they could do is tell me to reset password then hang up on me after i call back again get another rep that tells me they know of an issue but dont know how long its gonna be or what is causing for xbox 360 to be stuck in that display then i ask if they are gonna do another maintenance so i know not to enter dynamis on the pc and all i get back is we dont know at this time way to go SE thanx for the help by the way can i get a job to read from a book to tell people to reset there passwords when thats NOT THE ISSUE

[Neekzz]

ISP Comcast
NYC
In on my PC not on my 360

[Redryno]

We've received a few customers who are experiencing this issue. It seems that the PC login servers are open currently and some users are having an issue logging in on their XBOX 360s. We would suggest logging out for now and trying again shortly. If we have any more information or update about an extended maintenance we will keep everyone up to date here: http://www.playonline.com/ff11us/info/info_top.shtml
We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.

ISP = Charter Communications MO, USA I am able to log on to the PC.

[Cyllene]

Having the same issue here. I don't think it's an ISP problem..

Cox, AZ, USA.

[Fallenone]

We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.

Charter Broadband in TN, USA is my ISP and state.

[Redryno]

it isn't an ISP thing, they are just fishing for a clue

[Cementfoot]

its not the pc i can log in all my accounts in on the pc its only the xbox and its not the isp

[Cementfoot]

it isn't an ISP thing, they are just fishing for a clue

exactly next they gonna tell u to uninstall and reinstall like the did me

[Saleh]

XBOX with SOA expansion shows under maintenance after several reboots and a "Check Version" each time. PC user on same router logs in fine. ETA on fix?

[Cyllene]

Whenever you log out and log in, it just makes you "Check Update" - Nothing happens, and "cannot play during maintenance" scrolls across the top of the screen.

[Redryno]

Fyi SE - i did check files and no problems were found.

[Cementfoot]

XBOX with SOA expansion shows under maintenance after several reboots and a "Check Version" each time. PC user on same router logs in fine. ETA on fix?

nope cause they dont know how to fix it

[Fallenone]

so help me god..... if they make us uninstall and reinstall after waiting days for our SoA discs and going thru the install and update of that... I might just uninstall it permanently. It's in no way an ISP issue... if it was my son who's in the same house on the same ISP would be having the same issues, but he's on pc and playing fine. People have logged into their accounts on pc just fine, but want to play on xbox 360. Instead of the usual bs excuses, can we just get an ETA on when it will be fixed?

[Ravynne]

Cox communications Chandler, AZ

[Shay]

We've received a few customers who are experiencing this issue. It seems that the PC login servers are open currently and some users are having an issue logging in on their XBOX 360s. We would suggest logging out for now and trying again shortly. If we have any more information or update about an extended maintenance we will keep everyone up to date here: http://www.playonline.com/ff11us/info/info_top.shtml
We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.

Play button is greyed out on the FFXI launch screen. Across the top of the screen it states: Cannot play during maintenance.

(this sounds like a hung server somewhere)

ISP:Time Warner Cable, WI, USA

[Cyllene]

Surprise, AZ. Cox. I took off work today. Don't make me spend time with my family.

[Redryno]

works now =) happy times

[Fallenone]

It's back up on 360 now

[Amay]

it is up omg

[SE_Chris]

We've heard back from the server admins saying that it should be fixed now. Can you all please try logging in to see if you are able? If you are still experiencing an issue you've probably got a standard connection problem and can contact our Support Center (https://support.na.square-enix.com/contact.php?id=20&la=1) for some connection troubleshooting. Thanks for all the info guys!

[Deathlotus]

NJ here too. Same exact issue- very annoying.

[Deathlotus]

Thanks for all the help Chris !~