View Full Version : Unable to *buy* SoA
Tanid
03-28-2013, 10:03 AM
Hello,
I live in France, which is one of the "serviced countries" mentioned in the Terms of Use.
Yet, when I go to http://sqex.to/Y7v, log in, and try to buy Seekers of Adoulin, I get the following message:
Information
Our products and services displayed on the Store are not available for purchase by individuals outside of the Serviced Countries. Our system indicates that you are outside of the Serviced Countries for this Site.
For more details on what countries are serviced please refer to the Terms of Use
Yeah, right.
My IP address is legitimately given by a French ISP, there's nothing technically complicated here. Is there anything I could do about that ? I want to buy SoA from SE directly, if possible, before falling back to Steam or something like that.
Soily
03-29-2013, 03:29 AM
Same problem here. I also live in France, with a french ISP and a french IP address, no proxy or whatever, and I'm getting the exact same error message as Tanid above.
To be honest, there might be a solution, but I didn't (and won't) try to delve further into this problem, because it's already annoying me. Why can't we just buy the expansion directly from within PlayOnline, why do we have to visit another website that does not work in order to buy Seekers of Adoulin?
We could buy the 3 add-ons (Cristalline Prophecy & friends) directly from POL, same thing for all 3 Abyssea expansions, it doesn't make any sense that we can't do it for Seekers of Adoulin. Why add an extra layer of "hassle" to the process ?
Anyway, fix the european square-enix store already, unless you don't want to sell your expansion...
Sapphires
03-29-2013, 04:26 AM
I can't buy it either since i'm on a trip right now in the US, but my accounts are half from US and half european *4 acct*.
can't buy US download version because my billing address is EU so amazon wont allow it
can't buy EU version because i'm in the US so SE store blocks me from buying because of my IP
Its not on steam yet so that isnt an option either.
Raksha
03-29-2013, 04:46 AM
Use a fake address.
Or optionally, go to the nearest drug store and buy one of those prepaid visa cards.
Make sure you buy the version that correlates to your account though.
Kimikryo
03-29-2013, 05:33 AM
I can't buy it either since i'm on a trip right now in the US, but my accounts are half from US and half european *4 acct*.
can't buy US download version because my billing address is EU so amazon wont allow it
can't buy EU version because i'm in the US so SE store blocks me from buying because of my IP
Its not on steam yet so that isnt an option either.
Just change your billing adress for this purchase to US. At least it works on Amazon.
edidt amazon COM that is
Lostrose
03-30-2013, 12:42 PM
We could buy the 3 add-ons (Cristalline Prophecy & friends) directly from POL, same thing for all 3 Abyssea expansions, it doesn't make any sense that we can't do it for Seekers of Adoulin. Why add an extra layer of "hassle" to the process ?
Totally agree.... Kind of same problem here... I have an EU account and game version, two years ago I moved to Canada. Now I try to buy the EU expantion but it tells me I am in the wrong zone... NA version doesn't work/is not compatible... Square Enix why do you love to give trouble to people that are giving you money and want to buy your products? Now please give a solution unless you want to lose a customer. Thank you.