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View Full Version : If violated TOS, please cite specific reason, thank you



Concerned4FFxi
02-22-2013, 09:37 PM
Last month i was temp banned from the forums, the only reason giving was that i violated the TOS agreement.

When anyone violates the TOS, a specific violation should be citied, otherwise, I and many others WILL repeat the same infringement, causing you to permeantly ban us (i don 't want this and i'm sure SE likes my money) and all the same time people like me are left in the dark wondering what they did wrong. Today I still have no clue what I did wrong, so odds are very high that i will repeat this infraction.

Please, don't treat your customers like that. If there's a violation, simply cut and paste the offense and have it there when the person logs on so they know exactly what they did wrong and so they WON't do it again. Thank you.

Qeepel
02-23-2013, 12:25 AM
Hello Concerned4FFxi,

Thank you for bringing this to our attention, and for giving us your feedback. For any violation that results in the suspension of your account access, the moderators will send an email to your registered email address. The email specifically details the thread/post that was in violation and how it is in violation with the Forum Guidelines.

We advise checking your email for details regarding your concern.

Thank you, and we appreciate your understanding.

-SQUARE ENIX MODERATOR