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View Full Version : Very long zone loading times.



OrionPax
01-30-2013, 12:33 PM
Details
Every time I switch zones on my main character it freezes for about 15 secs then stutters for a bit. When it comes back it shows the read circle next to my name like a disconnect was happening. Also the sound tends to cut out when going through my inventory. Sometimes it takes time for the inventory to load up as well. This problem started right after the Jan. 28th, 2013 update. It was working fine before hand. I have logged into different characters in the same account and all are working just fine. I have tried checking the system files and am just short of reinstalling it back into the system.

Date & Time: Jan. 28th, 2013 at 18:30 CST

Frequency: Always

Platform: Xbox 360

ISP: Grande Communication

Type of Connection: DSL

SE_Chris
02-08-2013, 10:27 AM
We apologize for the troubles you are receiving from the version update. Can you confirm if this issue is only isolated to your specific Xbox360? If this is the case we would recommend uninstalling the entire package through the appropriate option in your PlayOnline Viewer, and then reinstalling from your installation media. This should resolve the problems you are experiencing. If the issue is occurring on multiple systems, please let us know.