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Chanch
01-07-2013, 04:45 AM
Up until last night, I have had no trouble running this game. Then all of a sudden it started acting up. It will be running fine, then for a split second or two it will get all choppy, like my frame rate dives down very low then jumps back up to 30.

I can't see it being my computer as I just build it 8 months ago and I'm currently maxing out games like Starcraft II and Dark Souls. Even FFXIV wasn't doing this.

What could be causing this? It's making my experience miserable.

SE_Chris
02-09-2013, 06:23 AM
We are sorry to hear about your issues with running the game.

Try enabling “Graphics Stabilization” in the FINAL FANTASY XI Config utility:
This is a newer feature that has often resolved graphical issues once enabled.

To access this program, access the Start menu from Windows, and go to "Programs," "PlayOnline," "FINAL FANTASY XI," then "FINAL FANTASY XI Config."

We would also like you to disable all non-OS essential processes. Please press the Windows Key and "R", then in the dialog box type msconfig and press ok. Select the startup tab and choose Disable All. Once this is completed select apply and then restart your system. After which we would like you to try playing the game again to see if the issue persists. If the problem persists, please provide an updated Msinfo32 report showing the changes you have made.

SUPA_FRANKY
06-03-2013, 06:14 AM
Im having the same issue since last night... every 3 seconds it gets choppy for a second. DOnt know the issue... did the things you recommended and it is still happening. :(

SE_Chris
06-06-2013, 05:07 AM
We would like to apologize for the problems you are experiencing, and we can offer a few suggestions to try to assist you in resolving this problem.

Suggestions:
1. Check to make sure you have properly configured or turned off any of the following: Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.
2. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC: TCP 1024 - 65535, UDP 53, and 50000 - 65535. Also, check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software/hardware manual or calling the manufacturer's technical support.
3. If you are using a router, and have configured that router for port forwarding, temporarily bypass that router and connect directly to the modem.

Please take note of the following:
• Proxy servers, and satellite connections are not supported and do not work correctly with FINAL FANTASY XI.
• Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.
• If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP.