Unable to retieve half of storage items.

[Sanganon]

Hello!

Storage problem

Type of Internet Connection: DSL
Internet Connection Speed: 20 mbps
Date & Time: 03/12/12 15:00 GMT+1
Frequency: 100%
Character Name: Foobar
Race: Elvaan
World: Bahamuth
Main Job: PUP
Support Job: WAR
Area and Coordinates: Port Windurst
Party or Solo: Solo
NPC Name: N/A
Monster Name: N/A
Steps:
1: Going to my home nation to retrieve storage items.
2: Some items have white name, no probleme with them; and some others have a grey name, it is just impossibe to do anything but watch the picture.
And, no, my inventory wasnt full.
Concerned items:
Myochin Sune-Ate
Kitsutsuki
Saotome Domaru
Ea’s Brais
Healer’s Mitts
Healer’s Duckbills
Rostrum Pumps
Asklepios
Glory Crown
Hoshikazu Tekko
Monster Jackcoat
Busuto +1
Melee Cyclas
Monster Trousers
Cleric’s Cap

Thank you for your help!

[Mirage]

Did you decrease the total amount of storage slots after you had filled it up? In example: Having 80 slots and fill it all up, rearrange your mog house so that you are left with only 40 storage slots.

[Sanganon]

Hello,
With 3 "9-Drawner Almirah" and 3 mannequin, i should have +132 spot. And i have some others +1 decorations.
They never left storage, and are in function for ages, so no, i didnt decrease storage space when it was filled up.
I didnt rearrange safe storage slots since all was functionning correctly.

[Quedari]

Hello,
With 3 "9-Drawner Almirah" and 3 mannequin
Are the mannequins wearing the gear in question? You have to unequip the gear from the mannequins before you can remove the gear from storage.

[Sanganon]

I'll check that as soon as i can.

EDIT: Ok, was as simple as that. So its not a bug.

Thank you very much for the help!

[Verytus]

Hello Sanganon,

I am glad to hear that you were able to use Quedari's advice to resolve this matter. As there is no longer a problem, I will lock this thread.

Thank you,

-Verytus