Arch Dynamis Lord - Disappearing Items.

[Karbuncle]

Platform: All Platforms (Specifically PC)

ISP: ATT

Type of Internet Connection: FiberOptic(U-Verse)

Internet Connection Speed:(24M)

Date & Time:
Between 4:30PM CST, and 5:30PM CST

Frequency:
*Sometimes (HAs happened more than once)

Character Name: Karbuncle

Race: Mithra

World: Asura

Main Job: SMN

Support Job: WHM

Area and Coordinates: Dynamis - Xarcabard. ADL pop Location.

Party or Solo:
*Alliance - 18 Members.

Monster Name: Arch Dynamis Lord.

Steps:
1) Pop ADL > Kill.
2) Get Drops
3) On Occasion, a Drop randomly Vanishes. In this Instance, a Umbral Marrow, In Another instance, a Archon Ring.

Story:
Killed ADL, Dropped 2 Things, a Hope, and a Marrow. 1 Player Lotted Marrow, Item Vanished from Pool. No One Obtained Item. No Item is lost message, No Other Lots, Item Simply disappears.

This Happened once before, Got Ring, Cape, and Marrow, Ring Vanished from Pool, No one Lotted, No one Passed, No one anything, No alliance changes whatsoever, Item just no longer existed.

This Has happened to Others as well. We called a GM, Who informed us a Ghost won the lot and the Marrow was sent to the 7th Realm of Torment. At least, This is what I assume he meant when he said "I see the Player Lotting the item, But he did not win the lot", Seeing as how the entire Alliance witnessed the Item Vanish and no other lots were given, I'm having to assume the GM was trying to tell us some Ephemeral Being lotted and Stole the item back to its home realm.

I'm sure there's more than a few people who could vouch for such an issue occuring at their ADL too.

And to Recap, I'm aware of Items being lost, I'm aware if you disband an Alliance the Items will vanish too, However, No Alliance was Disbanded, No Obtained Message was read, No Lost message was Displayed, Not even a single soul disbanded the Party, the item just Vanished, and this is the Second time Its happened.

Its only happened twice in maybe 40 ADLs, The first time no one cared, sh*tty Ring, This time, We lost a Marrow, and were refused help. This is a real and tangible issue, Please look into. Thanks

[Tamoa]

Since I was present at both occasions Karbuncle describes, I can confirm his story. Today, one person lotted the marrow, nobody else lotted, nobody disbanded, no message of "obtained" or "lost" were displayed. People accessed the treasure pool to pass the marrow and it simply wasn't there, it vanished within seconds of dropping.

[Caketime]

This sounds awfully suspicious. Tanaka's final revenge, perhaps?

[Byrth]

I wrote down all the randomly capitalized letters in the OP and did not come up with a secret message. I am disappoint.

This has been reported by other players on the community sites in the past, along with people expressing suspicions that duplicating Umbral Marrows may be possible.

[Karbuncle]

I wrote down all the randomly capitalized letters in the OP and did not come up with a secret message. I am disappoint.

This has been reported by other players on the community sites in the past, along with people expressing suspicions that duplicating Umbral Marrows may be possible.

Its scrambled, and took a long time.

Regardless, in a bad way, I'm happy to see others experience this issue, maybe it'll get resolved.

also words.

[Kristal]

Now we know how those moogles get their mog bonanza prizes...

Was there anything specific about the lotter? Like, was he the alliance leader/party leader, did he lot before anyone else had the treasure window open? How fast did he lot after the drop? That might be relevant as well.

Could it be a 3rd party loot management tool that is triggering some glitch or anti-dupe measure on the server? (Not that anyone is going to acknowledge that here, obviously, but if it's a tool that triggers a glitch rarely, it might explain why it only happens so incidentally and only to some people.)

[Mirage]

Well, the server wouldn't have cared about the existence of such tools, as it would still tell the other people in the alliance that "you do not meet the requirements to obtain the Whateveritem", but such a message was never sent by the server, it seems.

[Tamoa]

After this thread was made, I called a GM myself to report the incident. This GM told me straight up that it is indeed a known issue, they have received several reports of this happening, it's being looked into but they don't know what's causing it at the moment.

[Mirage]

Hopefully, they'll work out a policy where they'll put another item back into the loot pool if there is evidence of a drop, but no message about the item entering a player's inventory, or the item being lost.

[Tamoa]

Hopefully, they'll work out a policy where they'll put another item back into the loot pool if there is evidence of a drop, but no message about the item entering a player's inventory, or the item being lost.


You'd think so, but this GM specifically told me that they cannot reimburse an item that's lost due to a bug.

[Karbuncle]

That would first require them officially admitting a mistake.

That would require Media, like the PW Issue.

[Zamms]

My LS had the same issue about a month ago, we got a merrow to drop i lotted it. I was asked to drop and another member lotted it, when i rejoined the item was still in pool so i relotted it. When the item dropped it did not show in chat that it dropped and no one else had it show in their logs. It did not fall to anyone. When we made a gm call all they said was sorry this has happened.

[Mirage]

That would first require them officially admitting a mistake.

That would require Media, like the PW Issue.
well, I don't think anyone's been fighting ADL for 20 (how many was it?) hours straight and starting to get physically ill from it, so I don't see the problem :p.

A simple "We are looking into the problem and if it occurs to you, please ask a GM to see if he can find definite evidence of the bug having happened. Please understand that this happens due to an undetermined bug, we cannot guarantee that the GM will always be able to find such evidence, and in that case, the item can regrettably not be restored. If you are very worried about losing valuable items, please consider holding on to your pop sets until the issue has been resolved" could have been enough, I think.

It covers their bases in case the GM fails to see a problem in one particular situation, and it makes it sound like they understand our frustration and will try to help when possible.

Alternatively, they could keep a log over reported issues where evidence of the bug has been found, and give the affected players a special items that allows one extra dynamis run in addition to the normal 2 hours per day. It could be an item that the alliance leader would use, and instantly transport the entire alliance in, regardless of any of them still being on "cooldown" from their last run. The item would vanish upon a single use, naturally.

While some players might be slightly annoyed that they wasted the two last hours in there, at least they got a chance to do it again without having to wait. Seems like an all right consolation prize to me.

[MarkovChain]

Never seen this, I think the OP should check their third party tool, it seels to be a mix quatermaster and the plugin that autolot/pass the junk. I've killed it around 400 times and you got it to happen twice ?

[Mirage]

Is that why a GM confirmed that it was a known issue, too?

[MarkovChain]

I can be be a known issue because many people are using windower, also GM are not devs. The description from the OP looks very much like the leader is quickly using QM and passing the item so that he would be getting the drops without.

[Karbuncle]

Never seen this, I think the OP should check their third party tool, it seels to be a mix quatermaster and the plugin that autolot/pass the junk. I've killed it around 400 times and you got it to happen twice ?

I don't even use Windower, the most 'common' of third party tools. In fact the only time i mentioned it was on a BG Thread so long ago and i 'agreed' to DL it to get people off my a** about it.

So no, Its not a third party tool issue, even if it was a third party issues, Someone lotted on it, For your reasoning to be true, Everyone in the alliance would have needed to 'autopass', the person lotting on it loopholes your accusation.

[Mirage]

Karby edited his post so now I have to too :(.