Neotarrant
08-08-2012, 02:04 AM
Cannot claim it after almost a month of trying and 3 calls/website chats with SE that lead nowhere. Last time I used the website chat I was told to post on the forums and suggest that the front page news be updated with a message other than the one saying the problem has been fixed. Just doing as told and hoping that a fix might come before I lvl all of my jobs past 30.
Qeepel
08-08-2012, 03:27 AM
Hello,
We deeply apologize for this inconvenience, and appreciate your patience as we look into the matter.
We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread (http://forum.square-enix.com/ffxi/threads/25396-Regarding-Destrier-Beret-Redemption-Issues) for more information!
Thank you for your report and apologies for any inconvenience!
-SQUARE ENIX MODERATOR