Twilight Set: Auto-Reraise not working

[Sargent]

Platform:
Windows

ISP:
3

Type of Internet Connection:
Mobile

Internet Connection Speed:
No idea

Date & Time:
7 Aug 3:55 BST

Frequency:
Only once, but might happen more

Character Name:
Sargent

Race:
HumeF

World:
Leviathan

Main Job:
Samurai 99

Support Job:
Warrior 49

Area and Coordinates:
Provenance

Party or Solo:
Alliance - 18 members

NPC Name:
None

Monster Name:
Provenance Watcher

Steps:
After wiping to Provenance Watcher, I drop party and equip both Twilight pieces equipped and begin to sac it to a corner. After around 10 deaths, it used Crystal Bolide to kill me, and after it did, there was no option to Reraise, even though my Twilight Set was equipped. After Home Pointing, I confirmed that both pieces were equipped.

[Qeepel]

Hello Sargent,

Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. We would like to ask for additional information for your case. When you did not receive reraise, how long did you have the set equipped before you were KO'd? Did you switch to the set the moment it happened? In which case, you may need take server latency into account for the reraise effect to be applied before being incapacitated. Can you try to see if that is the case? If so, please let us know if you are still having a problem or resolved your issue so we can either escalate the matter further or close out the thread.

-SQUARE ENIX MODERATOR