Destrier Beret

[Tsuda]

Okay, now I am annoyed 1 month has passed and still no Beret. Seriously are you even trying to fix the issue. The response via phone call was less then satisfactory. On going investigation or not as a company you'd think it would be in good interests to fix issues. Knowing the mods I'll get the same damn cookie cutter response as always.

2 separate codes

Moogle still says he has nothing for me.

Platform: Windows
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 50Mbps
Date & Time: 7-8-12
Frequency: Daily
Character Name: Takasu
Race: Tarutaru
World: Asura
Main Job: BLM, 11
Support Job: none
Area and Coordinates: Windurst Waters, C-14
Party or Solo: Solo
NPC Name: Festival Moogle

1. Checked Moogle Daily
2. Reported issue on forums many times
3. Called Support
4. STILL WAITING

Platform: Windows
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 50Mbps
Date & Time: 7-12-12
Frequency: Daily
Character Name: Tsuda
Race: Mithra
World: Asura
Main Job: THF, 15
Support Job: none
Area and Coordinates: Windurst Waters, C-14
Party or Solo: Solo
NPC Name: Festival Moogle

1. Checked Moogle Daily
2. Reported issue on forums many times
3. Called Support
4. STILL WAITING


1 month of waiting is starting to piss me off.

[Qeepel]

Hello Tsuda,

We deeply apologize for this inconvenience, and appreciate your patience as we look into the matter.

We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread (http://forum.square-enix.com/ffxi/threads/25396-Regarding-Destrier-Beret-Redemption-Issues) for more information!

Thank you for your report and apologies for any inconvenience!

-SQUARE ENIX MODERATOR